Back-up onto NAS

Hello,

I am having an issue with creating a backup onto an NAS. I have tried both entering in the network location manually, and mapping the drive and trying to save it that way. Either way i get an error.

Error Occurred. Could not retrieve disk information.
Backup process failed with code 1

I am trying to make a differential backup. I am also having issues mounting the image from the same NAS from a different computer in the office.

Side question is there a way to put in login credentials to specific drives in the network.

Thanks in advance for your help.

Hi

Please follow the steps here https://forums.comodo.com/news-announcements-feedback-cb/how-to-collect-debug-information-t63958.0.html to collect debug information.
This will help us determine the cause of the problem.

Thanks