Avast boot time found Win32 Adware gen virus

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#1

hi there.
new to this forum.

A riend asked me to check his acer laptop and avast bootime found win32 adware gen virus.
It is in files NSISdl.dll, starware343.dll and IElauncher.exe.
I have placed it in the chest for now and would like to know what to do next?
I have run a hijackthis scan and have posted the result below

many thanks
Gary
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 18:42:08, on 14/01/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSLoader.exe
C:\Program Files\Acer\Acer Arcade\PCMService.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Common Files\Symantec Shared\PIF{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\SiteRanker\SiteRankTray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Users\flower\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\flower\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = inboxtoolbar.com is for sale | HugeDomains
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.rd.yahoo.com/customize/ycomp/defaults/sp/*http://uk.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.uk.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.uk.acer.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided By Sky Broadband
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - (no file)
O1 - Hosts: ::1 localhost
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5} - C:\PROGRA~1\SITERA~1\SiteRank.dll
O2 - BHO: ALOT Toolbar Helper - {14CEEAFF-96DD-4101-AE37-D5ECDC23C3F6} - C:\Program Files\alot\bin\alot.dll
O2 - BHO: MapNeto 1 Toolbar - {1e7e4de1-5ef4-4baa-9250-c26258dc499a} - C:\Program Files\MapNeto_1\tbMap0.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O3 - Toolbar: MapNeto 1 Toolbar - {1e7e4de1-5ef4-4baa-9250-c26258dc499a} - C:\Program Files\MapNeto_1\tbMap0.dll
O3 - Toolbar: ALOT Toolbar - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files\alot\bin\alot.dll
O4 - HKLM..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM..\Run: [ALaunch] C:\Acer\ALaunch\AlaunchClient.exe
O4 - HKLM..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM..\Run: [PCMService] “C:\Program Files\Acer\Acer Arcade\PCMService.exe”
O4 - HKLM..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM..\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe
O4 - HKLM..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe
O4 - HKLM..\Run: [SetPanel] C:\Acer\APanel\APanel.cmd
O4 - HKLM..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM..\Run: [Symantec PIF AlertEng] “C:\Program Files\Common Files\Symantec Shared\PIF{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe” /a /m “C:\Program Files\Common Files\Symantec Shared\PIF{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll”
O4 - HKLM..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM..\Run: [Skytel] Skytel.exe
O4 - HKLM..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] “C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe”
O4 - HKLM..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKLM..\Run: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
O4 - HKLM..\Run: [SiteRanker] “C:\Program Files\SiteRanker\SiteRankTray.exe”
O4 - HKLM..\Run: [SunJavaUpdateSched] “C:\Program Files\Common Files\Java\Java Update\jusched.exe”
O4 - HKCU..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU..\Run: [WinUpdater] “C:\Program Files\winvi\update.exe” /background
O4 - HKCU..\Run: [WebSUpdater] “C:\Program Files\winvi\wupda.exe” /background
O4 - HKCU..\Run: [AROReminder] C:\Program Files\Advanced Registry Optimizer\ARO.exe -rem
O4 - HKCU..\Run: [PC Suite Tray] “C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe” -onlytray
O4 - HKCU..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User ‘LOCAL SERVICE’)
O4 - HKUS\S-1-5-19..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User ‘LOCAL SERVICE’)
O4 - HKUS\S-1-5-20..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User ‘NETWORK SERVICE’)
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.skybroadband.com (file missing)
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra ‘Tools’ menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra ‘Tools’ menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Translate this web page with Babylon - {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll (file missing)
O9 - Extra ‘Tools’ menuitem: Translate this web page with Babylon - {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll (file missing)
O20 - AppInit_DLLs: eNetHook.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: ALaunch Service (ALaunchService) - Unknown owner - C:\Acer\ALaunch\ALaunchSvc.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
O23 - Service: eDataSecurity Service - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 11476 bytes

#2

Fix these entries in HiJackThis:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = inboxtoolbar.com is for sale | HugeDomains ge
R3 - URLSearchHook: (no name) - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - (no file)
O2 - BHO: (no name) - {11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5} - C:\PROGRA~1\SITERA~1\SiteRank.dll
O2 - BHO: ALOT Toolbar Helper - {14CEEAFF-96DD-4101-AE37-D5ECDC23C3F6} - C:\Program Files\alot\bin\alot.dll
O2 - BHO: MapNeto 1 Toolbar - {1e7e4de1-5ef4-4baa-9250-c26258dc499a} - C:\Program Files\MapNeto_1\tbMap0.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O3 - Toolbar: MapNeto 1 Toolbar - {1e7e4de1-5ef4-4baa-9250-c26258dc499a} - C:\Program Files\MapNeto_1\tbMap0.dll
O3 - Toolbar: ALOT Toolbar - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files\alot\bin\alot.dll
O4 - HKLM..\Run: [SiteRanker] “C:\Program Files\SiteRanker\SiteRankTray.exe”
O4 - HKCU..\Run: [WinUpdater] “C:\Program Files\winvi\update.exe” /background
O4 - HKCU..\Run: [WebSUpdater] “C:\Program Files\winvi\wupda.exe” /background
O4 - HKCU..\Run: [AROReminder] C:\Program Files\Advanced Registry Optimizer\ARO.exe -rem
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.skybroadband.com (file missing)
O9 - Extra button: Translate this web page with Babylon - {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll (file missing)
O9 - Extra ‘Tools’ menuitem: Translate this web page with Babylon - {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll (file missing)

Computer is still heavily infected, so scan also with MBAM, SUPERAntiSpyware and Hitman Pro.

#3

Run KillSwitch if you can pls and see all unknown proesses.

#4

Yes, that can be found here as part of CCE. Just be aware it is currently in Beta and be very careful before you use it to remove anything. It is very powerful.

#5

Thanks for the advice so far.
I know this machine was being run for a long time with expired AV software. I installed Avast at that time and it found Win32 adware gen at that time - I didnt have the chance to look into at that time.

It is only now (some months on) that my friend has let me know his machine is running real slow.
sorry for the silly question but when you say it is still heavily infected, how can you tell?

I will work over the weekend to run the recommend scans with the apps stated in your replies.

thanks for the ongoing support
Gary

#6

I concluded that from HiJackThis log.

#7

There’s a real junk is this computer (multiple defense systems, avast, windows defender, symantec), some Comodo well known past spywares (ask bar) and other toolbars, junk related to oem computer, cellphones…but Babylon is not a malware as far as i know and the report does not seem to show outside of this junk (of course to be eliminated) a “heavy infection”.

#8

I believe it is.

#9

here is the MBAM
Malwarebytes’ Anti-Malware 1.50.1.1100

Database version: 5521

Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

14/01/2011 22:52:35
mbam-log-2011-01-14 (22-52-20).txt

Scan type: Quick scan
Objects scanned: 140085
Time elapsed: 9 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\winvi (Adware.Softomate) → No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\winvi (Adware.Softomate) → No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\ForceActiveDesktopOn (PUM.Hijack.Desktop) → Bad: (1) Good: (0) → No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#10

Remove all and restart the computer.

#11

Hi Deadman,
thanks for the speed in response - this forum is amazing.

I just uninstalled Babylon anyway…

so you advise to remove the 3 reported items that MBAM has reported then restart?

thanks
Gary

#12

Yes, remove those items and restart immediately if MBAM asks you that.

#13

Sorry, forgot to add that in this post I explain how you can use KillSwitch to ensure that there is no active malware on your system.

As far as I know the only thing it won’t detect, by itself, is rootkits.

Good luck.

#14

This is now completed, and restarted.

do i need to run another scan with HJT, MBAM
and should I continue with SuperAntiaptware and KillSwitch
as suggested by Melih and Chiron?

#15

There’s no need for scanning with HJT and MBAM again, but you can run a scan with SUPERAntiSpyware and use KillSwitch to see if there’s something malicious running in the memory.

#16

Hi deadman

i just installed Killswitch and to be honest it is a tired uptrained eye that is scanning the processes, but it seems fine…I think.
I will run the others over the weekend…

#17

Did you take the advice I gave in this post?

After it’s done analyzing the processes, and you hide the safe processes, there should be very few left to examine. If there are a lot then it’s likely that the system is infected.

Can you show us a screenshot of the files that aren’t safe, if you’re not sure of them? Just hide any personally identifiable information.

Thanks.

#18

Hi,
which do i select from the view menu,
show only unsafe images or hide safe objects??/
thanks
gary

#19

Hide safe objects.

Thus only processes that haven’t already been analyzed, and deemed safe, will be hidden. Only the unknown will remain (which would by definition include all possible malware).

You just need to investigate those. The verdict will be very useful for that.

#20

advice taken thanks and i have now hidden safe objects from the view menu.
no processes are being shown in the log.

Do i need to run a CCE full scan?

thanks
Gary