4.25 auto updated fine but now I get an error when 4.26 tries to auto update. Anyone else?
No problem here. I saw that the icon changes to a green downward arrow followed by a green check mark. 4.26 is running fine.
Running great here to :BNC.
Jim
Now I got that same error message too. The icon however showed a green check mark. ???
Wooo Hooo!!! No problems here either! Many thanks Comodo Team!!! (:CLP) :BNC :■■■■
Drew99GT 
I am sorry you have update problems. Can you please post the error message ?
Greetz, Red.
IIRC it was like “Automatic update failed” in the window title and some path in the message. I will post it, if it shows again.
In order to identify what’s gone wrong there for you two, here’s a way to get an idea of what’s going on since the new updater is now using HTTP downloading rather than our prior FTP downloading. It could be a firewall issue, it could be that Internet Explorer’s settings could be interfering, several possibilities external to BOClean.
Fast way to help figure out what’s going on would be to try a MANUAL update from the start button. If you click that, then go to the programs listing and then look amongst the programs for the Comodo listing. Click that, then look for “Comodo BOClean” and finally, look for “Updater” among the sub-listings there. Click that. This will bring up the updater screen and right above the space for the progress bar will be a status line of text.
If the download fails, it will print out for about two seconds an Error message with a number between 103 and 109. The meaning of the Error number is as follows:
Error 103: Means that there is a problem with Internet Explorer itself being corrupted. IE probably isn’t working either.
Error 104, 105: You do not currently HAVE an internet connection, network is DOWN.
Error 106: Means that a firewall program is blocking the connection OR your Internet Explorer is in OFFLINE mode - run IE and CONNECT.
Error 107: Network data transmission failure with your ISP. Try it again later when the “intarwebs” are working again.
Error 108: Comodo site is down. Try again later.
Error 109: Connection was lost. CORRUPTED DOWNLOAD! Try again now!
I’d be curious as to what you see …
The message is very simple and doesn’t have an error code.
Window title: “BOClean autoupdate problem”
Message in Box: "C:\PROGRA~1\Comodo\CBOClean" with just a red-white cross nearby and an OK button.
The manual updater tells: “You already have the latest update. Aborting”
Everything seems to work well.
I’m using a German version of Windows XP.
EDIT: There is also no evidence in the logs of CFP3. Neither Firewall events nor D+ events happened.
The only things I changed in the BoClean setup was that it should wait 7 instead of 4 minutes to attempt an update and I unchecked the checkbox “Do NOT show automatic update screen”
Did you do a fresh install or just run the installer with your previous version of BoClean installed?
Eric
Weaker
Shutdown BOClean from it’s menu and uninstall it. Check if the BOClean folder and it’s contents has been deleted ! Than follow the right instructions for your OS from here :
http://www.comodo.com/boclean/CBO_download.html
And see if that helps you
Greetz, Red.
I did uninstall it first. BOC426 didn’t allow me to install over 425. The folder was also deleted.
I think I will uninstall it, look into the registry (and clean) and reinstall. Then we will see.
Weaker’s description of events is exactly what mine is doing. Manual update doesn’t produce any error. I uninstalled version 4.25 before installing 4.26 (and I made sure nothing was left in the program folder). I have since clean re-installed again and it’s still doing it.
I am having the same problem, with a 106 error.
I have uninstalled 4.26 and re-installed. It will not update itself during installation (106 again)
It didn’t do this yesterday during the original installation, so I don’t think that it is a firewall issue.
Cannot do a manual update through Kevin’s link, the comodo download link. (cannot find server)
This is the link I was trying http://download.comodo.com/boc/update/boc426.xvu
OK, I did some more investigating and have concluded it’s not a BOClean problem. First off, I only use the Windows firewall, so that’s not it.
I too, like Weaker, unchecked the do not display auto update screen. So I did check it and rebooted and did not get the error screen, and the tray icon showed the arrow and a checkmark indicated it did update and showed I have the latest update.
Since BOClean is using HTML now, I think the problem is that HTML handling is somewhat corrupted on my computer because of a recent Firefox update. It did for a lot of people. HTML links, including bookmarks - half display in internet explorer and half in Firefox, even though Firefox is my default browser, and someone at Mozillazine found a corrupted registry entry for HTML handling or something to that affect. I never bothered with trying to fix it.
I THINK that might be the problem! HTML tries going through both Firefox and IE or something - but BOClean’s updater doesn’t like it. However, it does go through! Just make sure the box is checked for not showing the auto-update screen. By the way, is the auto-update screen an HTML document? That would further give me confidence the problem is as described above.
@john2g: You have a different problem. Neither while installation I get an 106 error nor afterwards. No numbered error message.
@Drew99GT: It might have to with HTML settings and default browser. I use Opera 9.27 as default app for HTML, use Opera 9.50 alpha9903 as main browser but sometimes I use latest Firefox 2.0.0.13 and if nothing else helps I fire up IE6.
Btw this is how it looks:
I had an Update error earlier. Error 106.
To resolve the problem, I temporarily turned on Windows Firewall then “Checked For Updates” which ran fine and then disabled Windows Firewall again.
XP SP2
CPF3
CBoClean
Looking into this … I know there has been a lot of work going on at the server farm, perhaps that might have been part of it. As far as I know, all’s fixed now. Some major changes were required with the BOClean updates now being handled by COMODO’s server farm rather than the outside contractor site we had been using for FTP which had become less than reliable lately.
The 106 error occurs when a connection to the server has been established, but the data itself is being blocked. This is USUALLY the result of either a firewall blocking the data coming across, or that IE has been set into “offline mode” which also blocks data. Solution is to check that IE is actually “connectable” and NOT in “offline mode” and if that isn’t it, then it’s a firewall blocking the download.
I note someone was unable to manually download from the link - that’s the same one the autoupdater was hitting as well, so quite obvious the data was getting blocked in the download or that would have worked. I’ll keep watching to see if anyone else has problems or if we’re better now, but that 106 does indeed mean that the connection is happening but the download isn’t for whatever reason.
Apparently our server guys have reworked everything, so therefore things should be saner now.
If an “Error 106” should persist when you do a manual update (where the error is listed on the screen) then the problem is definitely going to be either being “offline” in IE, or a firewall or other program blocking the data from coming in after the connection has been established.
So that this can make sense for some of our more “l33t” friends here, the way the HTTP download will be working from here on is that COMODO has set up the main update address to a PRIMARY server. In the event that traffic is too high to service the update request, what will happen will be an automatic redirect to another server so that you will get your update without it being corrupted or incomplete or just plain dropped when traffic is heavy or other problems occur. So an “Error 106” can also occur if you have some settings or external security program which sees this “redirect” and decides to block it.
Once again, the meanings of the error messages as far as BOClean goes (and CAV is using the same download code so might help there as well) are:
Error 103: Means that there is a problem with Internet Explorer itself being corrupted. IE probably isn’t working either.
Error 104, 105: You do not currently HAVE an internet connection, network is DOWN.
Error 106: Means that a firewall program is blocking the connection OR your Internet Explorer is in OFFLINE mode - run IE and CONNECT.
Error 107: Network data transmission failure with your ISP. Try it again later when the “intarwebs” are working again.
Error 108: Comodo site is down or can’t be found. Try again later.
Error 109: Connection was lost. CORRUPTED DOWNLOAD! Try again now!
But if you encounter any download problems, go to the start menu, programs listing, Comodo, Comodo BOClean and finally “updater” and it will show you the error number right above the progress bar for a few seconds before it exits. That, and which version of Windows you’re running along with any other “security” programs you might be running will be a big help in figuring out what’s eating your data.
Finally, I guess I’d better explain what the “checkmark” means after a download … a GREEN checkmark after the download indicates that a successful update has been received (even if the download failed) and a RED X indicates a corrupted download and BOClean will try again. Except on Vista, the update is done with an external program and aside from Vista, the program cannot return success after it’s been called and thus on XP and earlier, BOClean can only indicate the integrity of the file, not the download. When we integrated the update process into BOClean itself for Vista, it caused a number of problems in XP and that’s why we returned to an external call. Just so folks know what’s going on there.
I uninstalled and checked the registry for remnants of “Boclean” or “BOC” and there weren’t any. I reinstalled and set the same settings like I had before (7 minutes wait after startup and unchecked “Do NOT show automatic update screen”).
Today I got the error again!
I tend strongly towards “Do NOT show automatic update screen” unchecked being the culprit.