I have just started using Comodo AV because the upgrade of AVG-8 to AVG-9 wouldn’t install properly -
it kept saying the email scanning engine was not running. I began to wonder if the error message was wrong. This poses the question “how do you know if email is being scanned?”
So I gave up on AVG in disgust and downloaded Comodo (38 MB). After the restart and before half my services and apps had started, Comodo recommended doing a special scan, so obviously I said “yes”. But the thing just went on scanning for ever, and the virus database hadn’t been updated, and I hadn’t had the chance to fiddle with any settings. [Score -1]
So I killed the scan, and did a virus database update (106 MB !!! with no indication of how much data was going to be transferred ) [Score -3]
And FINALLY I get to the point where I can check to see if email is being scanned - and there doesn’t seem to be any mention of it anywhere !!! [Score -1]
I tweaked the settings and then I did a full scan and it found 29 errors that AVG-8 had missed. [Score +1]
The automatic quarantining setting didn’t seem to have worked. [Score -1]
- Comodo have really got to do something about the order of that first special scan and the first update.
- Comodo have really got to improve the indications of what a virus database update is going to do - a 106 MB “automatic” download is just not on.