Application Crash…
Troubleshooting Information
{ "application": { "name": "IceDragon", "version": "19.0.1.0", "userAgent": "Mozilla/5.0 (Windows NT 6.1; rv:19.0) Gecko/20100101 Firefox/19.0 IceDragon/19.0.1.0", "supportURL": "http://help.comodo.com/topic-169-1-413-4458-Comodo-IceDragon---Introduction.html" }, "modifiedPreferences": { "accessibility.typeaheadfind.flashBar": 0, "browser.cache.disk.capacity": 358400, "browser.cache.disk.smart_size.first_run": false, "browser.cache.disk.smart_size.use_old_max": false, "browser.cache.disk.smart_size_cached_value": 358400, "browser.places.smartBookmarksVersion": 4, "browser.privatebrowsing.dont_prompt_on_enter": true, "browser.startup.homepage_override.mstone": "19.0.1.0", "browser.startup.homepage": "http://www.google.co.id?fr=fp-comodo", "browser.startup.homepage_override.buildID": "20130225152609", "browser.tabs.warnOnClose": false, "dom.max_chrome_script_run_time": 0, "dom.mozApps.used": true, "extensions.lastAppVersion": "19.0.1.0", "general.useragent.locale.reset_langpack": true, "general.useragent.installed_locale": "en-US", "keyword.URL": "http://www.google.co.id/?fr=fp-comodo", "network.cookie.prefsMigrated": true, "places.history.expiration.transient_current_max_pages": 26528, "places.database.lastMaintenance": 1365189391, "plugin.disable_full_page_plugin_for_types": "application/pdf", "privacy.popups.showBrowserMessage": false, "privacy.sanitize.migrateFx3Prefs": true, "security.warn_viewing_mixed": false, "security.warn_viewing_mixed.show_once": false }, "graphics": { "numTotalWindows": 1, "numAcceleratedWindows": 0, "windowLayerManagerType": "Basic", "numAcceleratedWindowsMessage": [ "" ], "adapterDescription": "Mobile Intel(R) 945 Express Chipset Family", "adapterVendorID": "0x8086", "adapterDeviceID": "0x27ae", "adapterRAM": "Unknown", "adapterDrivers": "igdumd32", "driverVersion": "8.15.10.1930", "driverDate": "9-23-2009", "adapterDescription2": "", "adapterVendorID2": "", "adapterDeviceID2": "", "adapterRAM2": "", "adapterDrivers2": "", "driverVersion2": "", "driverDate2": "", "isGPU2Active": false, "direct2DEnabled": false, "directWriteEnabled": false, "directWriteVersion": "6.2.9200.16492", "direct2DEnabledMessage": [ "blockedDriver" ], "webglRenderer": "Google Inc. -- ANGLE (Mobile Intel(R) 945 Express Chipset Family)", "info": { "AzureCanvasBackend": "cairo", "AzureFallbackCanvasBackend": "none", "AzureContentBackend": "none" } }, "javaScript": { "incrementalGCEnabled": true }, "accessibility": { "isActive": false, "forceDisabled": 0 }, "libraryVersions": { "NSPR": { "minVersion": "4.9.4", "version": "4.9.4" }, "NSS": { "minVersion": "3.14.1.0 Basic ECC", "version": "3.14.1.0 Basic ECC" }, "NSSUTIL": { "minVersion": "3.14.1.0", "version": "3.14.1.0" }, "NSSSSL": { "minVersion": "3.14.1.0 Basic ECC", "version": "3.14.1.0 Basic ECC" }, "NSSSMIME": { "minVersion": "3.14.1.0 Basic ECC", "version": "3.14.1.0 Basic ECC" } }, "userJS": { "exists": false }, "extensions": [ { "name": "Adblock Plus Pop-up Addon", "version": "0.7", "isActive": true, "id": "adblockpopups@jessehakanen.net" }, { "name": "BlockSite", "version": "0.7.1.1", "isActive": true, "id": "{dd3d7613-0246-469d-bc65-2a3cc1668adc}" }, { "name": "Flashblock", "version": "1.5.15.1", "isActive": true, "id": "{3d7eb24f-2740-49df-8937-200b1cc08f8a}" }, { "name": "Memory Fox", "version": "7.4", "isActive": true, "id": "{E173B749-DB5B-4fd2-BA0E-94ECEA0CA55B}" }, { "name": "Multifox 2 (BETA)", "version": "2.0b7", "isActive": true, "id": "{42f25d10-4944-11e2-96c0-0b6a95a8daf0}" } ] }
Application BasicsName IceDragon Version 19.0.1.0 User Agent Mozilla/5.0 (Windows NT 6.1; rv:19.0) Gecko/20100101 Firefox/19.0 IceDragon/19.0.1.0 Build Configuration about:buildconfig
Extensions
Name Version Enabled ID Adblock Plus Pop-up Addon 0.7 true adblockpopups@jessehakanen.net BlockSite 0.7.1.1 true {dd3d7613-0246-469d-bc65-2a3cc1668adc} Flashblock 1.5.15.1 true {3d7eb24f-2740-49df-8937-200b1cc08f8a} Memory Fox 7.4 true {E173B749-DB5B-4fd2-BA0E-94ECEA0CA55B} Multifox 2 (BETA) 2.0b7 true {42f25d10-4944-11e2-96c0-0b6a95a8daf0}
Important Modified Preferences
Name Value accessibility.typeaheadfind.flashBar 0 browser.cache.disk.capacity 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false browser.cache.disk.smart_size_cached_value 358400 browser.places.smartBookmarksVersion 4 browser.privatebrowsing.dont_prompt_on_enter true browser.startup.homepage http://www.google.co.id?fr=fp-comodo browser.startup.homepage_override.buildID 20130225152609 browser.startup.homepage_override.mstone 19.0.1.0 browser.tabs.warnOnClose false dom.max_chrome_script_run_time 0 dom.mozApps.used true extensions.lastAppVersion 19.0.1.0 general.useragent.installed_locale en-US general.useragent.locale.reset_langpack true keyword.URL http://www.google.co.id/?fr=fp-comodo network.cookie.prefsMigrated true places.database.lastMaintenance 1365189391 places.history.expiration.transient_current_max_pages 26528 plugin.disable_full_page_plugin_for_types application/pdf privacy.popups.showBrowserMessage false privacy.sanitize.migrateFx3Prefs true security.warn_viewing_mixed false security.warn_viewing_mixed.show_once false
Graphics
Adapter Description Mobile Intel(R) 945 Express Chipset Family Adapter Drivers igdumd32 Adapter RAM Unknown Device ID 0x27ae Direct2D Enabled Blocked for your graphics driver version. DirectWrite Enabled false (6.2.9200.16492) Driver Date 9-23-2009 Driver Version 8.15.10.1930 GPU #2 Active false GPU Accelerated Windows 0/1 Basic Vendor ID 0x8086 WebGL Renderer Google Inc. -- ANGLE (Mobile Intel(R) 945 Express Chipset Family) AzureCanvasBackend cairo AzureContentBackend none AzureFallbackCanvasBackend none
JavaScript
Incremental GC true
Accessibility
Activated false Prevent Accessibility 0
Library Versions
Expected minimum version Version in use NSPR 4.9.4 4.9.4 NSS 3.14.1.0 Basic ECC 3.14.1.0 Basic ECC NSSSMIME 3.14.1.0 Basic ECC 3.14.1.0 Basic ECC NSSSSL 3.14.1.0 Basic ECC 3.14.1.0 Basic ECC NSSUTIL 3.14.1.0 3.14.1.0</blockquote>
Windows Error Message
Description: A problem caused this program to stop interacting with Windows.Problem signature:
Problem Event Name: AppHangB1
Application Name: firefox.exe
Application Version: 19.0.1.4804
Application Timestamp: 512b7c3c
Hang Signature: 8a1d
Hang Type: 0
OS Version: 6.1.7601.2.1.0.768.11
Locale ID: 1057
Additional Hang Signature 1: 8a1d79d37c6dde192980adab3dbdaaca
Additional Hang Signature 2: 8d51
Additional Hang Signature 3: 8d51dfc6ad67779ab207bbaec533659d
Additional Hang Signature 4: 8a1d
Additional Hang Signature 5: 8a1d79d37c6dde192980adab3dbdaaca
Additional Hang Signature 6: 8d51
Additional Hang Signature 7: 8d51dfc6ad67779ab207bbaec533659dRead our privacy statement online:
Windows 7 Privacy StatementIf the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtDescription: A problem caused this program to stop interacting with Windows.Problem signature:
Problem Event Name: AppHangB1
Application Name: firefox.exe
Application Version: 19.0.1.4804
Application Timestamp: 512b7c3c
Hang Signature: 94d8
Hang Type: 0
OS Version: 6.1.7601.2.1.0.768.11
Locale ID: 1057
Additional Hang Signature 1: 94d8ca9d6e845edf9c6512ea551f5abd
Additional Hang Signature 2: 4724
Additional Hang Signature 3: 4724ac83695e9d3332aa554ee7260166
Additional Hang Signature 4: 94d8
Additional Hang Signature 5: 94d8ca9d6e845edf9c6512ea551f5abd
Additional Hang Signature 6: 4724
Additional Hang Signature 7: 4724ac83695e9d3332aa554ee7260166Read our privacy statement online:
Windows 7 Privacy StatementIf the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtWindows 7 Offline Privacy Statement for the Microsoft Error Reporting ServiceFor the most up-to-date privacy information, see the online Windows 7 Privacy Statement at:
WHAT THIS FEATURE DOES
The Microsoft Error Reporting Service helps Microsoft and Microsoft partners diagnose problems in the software you use and provide solutions. Not all problems have solutions, but when solutions are available, they are offered as steps to solve a problem you’ve reported or as updates to install. To help prevent problems and make software more reliable, some solutions are also included in service packs and future versions of the software.
The Microsoft Error Reporting Service also provides Setup Repair, an error reporting service that may run during Windows setup if a problem occurs.
INFORMATION COLLECTED, PROCESSED, OR TRANSMITTED
Many Microsoft software programs, including Windows 7, are designed to work with the reporting service. If a problem occurs in one of these software programs, you might be asked if you want to report it. If you host virtual machines using a Windows operating system, reports generated by the Windows operating system for the Microsoft Error Reporting Service might include information about virtual machines.
The reporting service collects information that is useful for diagnosing and solving the problem that has occurred, such as:
- Where the problem happened in the software or hardware
- The type or severity of the problem
- Files that help describe the problem
- Basic software and hardware information
- Possible software performance and compatibility problems
These reports might unintentionally contain personal information. For example, a report that contains a snapshot of computer memory might include your name, part of a document you were working on, or data that you recently submitted to a website. If a report is likely to contain this type of information, Windows will ask if you want to send this information, even if you have enabled automatic reporting through the “Recommended settings” option in setup, or Control Panel. This gives you the opportunity to review the report before sending it to Microsoft. Reports including files and data might be stored on your computer until you have an opportunity to review and send them, or after they have been sent.
If an error report contains personal information, Microsoft does not use the information to identify you or contact you. In addition, if you enable automatic reporting through the “Recommended settings” option in setup, or in Control Panel, the reporting service will send basic information about where problems occur automatically, but these reports will not have the detail described above.
After you send a report, the reporting service might ask you for more information about the error you experienced. If you choose to provide your phone number or e-mail address in this information, your error report will be personally identifiable. Microsoft might contact you to request additional information to help solve the problem you reported.
The Microsoft Error Reporting Service generates a globally unique identifier (GUID) that is stored on your computer and sent with error reports to uniquely identify your computer. The GUID is a randomly generated number; it does not contain any personal information and is not used to identify you. We use the GUID to distinguish how widespread the feedback we receive is and how to prioritize it. For example, the GUID allows Microsoft to distinguish between one customer experiencing a problem one hundred times and one hundred customers experiencing the same problem once.
USE OF INFORMATION
Microsoft uses information about errors and problems to improve Microsoft products and services as well as third-party software and hardware designed for use with these products and services. Microsoft employees, contractors, vendors, and partners might be provided access to information collected by the reporting services. However, they will use the information only to repair or improve Microsoft products and services and third-party software and hardware designed for use with Microsoft products and services.
Microsoft might share aggregate information about errors and problems. Microsoft uses aggregate information for statistical analysis. Aggregate information does not contain specific information from individual reports, nor does it include any personal or confidential information that might have been collected from a report.
Except as described in this statement, personal information you provide will not be transferred to third parties without your consent. We occasionally hire other companies to provide limited services on our behalf, such as performing statistical analysis. We will only provide those companies the personal information they need to deliver the service, and they are prohibited from using that information for any other purpose.
Microsoft may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Microsoft or our customers, including the enforcement of our agreements or policies governing your use of the software; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Microsoft employees, customers, or the public.
Information collected by or sent to Microsoft by Windows 7 may be stored and processed in the United States or any other country in which Microsoft or its affiliates, subsidiaries, or service providers maintain facilities. Microsoft abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
CHOICE AND CONTROL
If you choose the recommended settings during Windows 7 setup, basic information about errors will be sent automatically to Microsoft. If a more detailed error report is required, you will be prompted to review it before it is sent. You can change this setting at any time by going to Action Center in Control Panel.
SECURITY PRACTICES
Microsoft is committed to helping protect the security of your information. We use a variety of security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. For example, we store the information you provide on computer systems with limited access, which are located in controlled facilities.
FOR MORE INFORMATION
If you have questions about this privacy statement, please contact us by submitting your questions online to Privacy Feedback at:
http://go.microsoft.com/?LinkID=9634754
Windows 7 Offline Privacy Statement for the Microsoft Error Reporting Service
c/o Microsoft Privacy Response Center
Microsoft Corporation
One Microsoft Way
Redmond, Washington 98052 USAwhen my computer standby, and I retry to use again, IceDragon always freeze…
ask why??