When I turned my computer on this morning, I was greeted by the message: COMODO Application Agent Not Running. When I click on DIAGNOSTICS it reads: The diagnostics utility did not find any problems with your installation. When I click on SCAN or UPDATE VIRUS DATABASE it reads: Error Code 0x800705aa. Insufficient system resources exist to complete the requested service.
Operating System: Windows XP w/ SP3.
Other Security Software: Just CCleaner and Comodo Registry Cleaner.
What I’ve tried:
cleared temp files, etc…
ran Comodo Registry Cleaner (just in case)
observed Task Manager
Yet the problem persists. I read through the other posts and tried what was mentioned in them, but nothing works.
I’m not sure why this happened, but I have an idea… could this have something to do with permissions? The reason why I ask is because there is no other logical explanation as to why this would happen.
Thanks guys, I hope an answer comes soon!
Oh, one more question… if the Comodo Application Agent is NOT running, am I at risk? The firewall and anti virus still give me messages, etc… so I am assuming they’re working.
Yes, you may be at risk.
It is possible Application Agent has crashed.
Which version are you using?
Did you do a clean install or an upgrade (and if an upgrade, what version did you upgrade from)?
I don’t know the order you chose to make your attempts, but I would have
(download and save the latest version to the HDD first),
run a registry cleaner to be sure it was fully removed,
But I managed to solve the problem myself. I’ll post the answer, just in case anyone else ever has the similar problem. Comodo has always worked great for me, which is why I was a little suspicious when the agent stopped working. After reinstalling it, etc… I still had the same problem. Turns out, the issue was being caused by a windows permission error. Then I recalled why…
I had reinstalled the newest update for iTunes, which was corrupt and it totally messed up my iTunes library. I had to uninstall the program manually, which involved a treacherous journey into the registry. By accident, I must have deleted a key associated with permissions for those particular programs. How… who knows?
But I managed to fix this problem by replacing the key and then resetting the permissions for my account while in safe mode. To be honest, I didn’t think it would work but it did and my Comodo (along with a couple other programs) is working perfectly fine now!!! [knocks on wood]
So again, thanks for your help guys. Next time anyone has problems like this, and you were venturing into the registry (which I recommend to NEVER do unless you know what you’re doing) then double check that your permissions are in order.