Antivirus makes certain applications become very slow [Issue Report]

The bug/issue

  1. What you did: When I run Perfect Disk 2008 or other defragmenter the program is extremely slow and can not defragment file *. cav CIS
  2. What actually happened or you actually saw: slowing
  3. What you expected to happen or see: no slow and complete defragmentation
  4. How you tried to fix it & what happened: I run the defragmenter in safe mode
  5. If it’s an application compatibility problem have you tried the application fixes here?: no
  6. Details & exact version of any application (except CIS) involved with download link: Perfect Disk 2008
  7. Whether you can make the problem happen again, and if so precise steps to make it happen: run defragmenter
  8. Any other information (eg your guess regarding the cause, with reasons): no

Files appended

  1. Screenshots illustrating the bug: no
  2. Screenshots of related CIS event logs or the Defense+ Active Processes List: no
  3. A CIS config. report or file: no
  4. Crash or freeze dump file: no

Your set-up

  1. CIS version, AV database version & configuration used: 5.3.181415.1237, Proactive config
  2. a) Have you updated (without uninstall) from CIS 3 or 4: no
    b) if so, have you tried reinstalling (if not please do)?: Yes
  3. a) Have you imported a config from a previous version of CIS: no
    b) if so, have U tried a preset config (if not please do)?: -
  4. Ave you made any other major changes to the default config (eg ticked ‘block all unknown requests’, other egs here.): No
  5. Defense+, Sandbox, Firewall & AV security level: D+=Safe, Sandbox=disable, Firewall=Safe, AV=Stateful
  6. OS version, service pack, number of bits, UAC setting, & account type: Windows XP Pro, SP2, 32 bit, Admin account.
  7. Other security and utility software installed: no
  8. Virtual machine used: no

Thank you for your Issue report.

Moved to verified.

Thank you