Don’t know if I’m in the correct sub-forum. If I’m not perhaps someone can point me in the right direction.
My Anti-Virus had been at the ‘being updated right now’ stage for several hours until I clicked on ‘More’ and then ‘Check For Updates.’ It then went back to normal ‘Stateful’ mode. However, anytime I try to run a scan a new window appears which says ‘Update Failed - Anti-Virus Engine Is Not Initialized.’
How do I solve this ?
And just as I was typing this the Anti-Virus has went back to ‘being updated right now.’
Hi Wallace1297,
Does More, Diagnostics report any errors?
Also in More, About what product version and Database version do you have?
Thanks.
I assume that your talking about CAV. Maybe a setting got messed with in update under prefferences. If not. Maybe a more experienced person can help you fix it.