OK, I was able to run backup on 2 of my 3 computers successfully. In one instance I backed up a Windows 7 Home machine to another Windows 7 Home. In another instance I backed up a Windows 7 Pro machine to a Windows 7 Home. I am having a problem with the 3rd one. It is a Windows 7 Home machine, and I am trying to back it up to the 2nd drive of my Windows 7 Pro computer. In all 3 machines I allow myself full access to the drives over the network. I can see them all in Windows Explorer, and they are also mapped. But in this 3rd instance Comodo Backup fails to connect to my intended destination, while it connects OK to another machine. Here are 2 screenshots:
1st is while it is trying to connect, the 2nd is when it reports a problem. What could it be?
Thanks,
Eric.
Emanuel,
I am attaching the debug file to this post. Some additional information: it seems that the problem might be related to the fact that I am trying to backup a Windows 7 Home machine to the 2nd drive of the Windows 7 Pro machine. I tried connecting to this Windows 7 Pro machine from my other Windows 7 Home computer and got the same result. But from Windows 7 Pro to Windows 7 Home everything works fine. Hopefully this helps.
Bes regards,
Eric.
Thanks for the debug info.
The error is a timeout while connecting to destination PC.
You can try to change the password-protected sharing option in control panel.
This might be an workaround for the problem.
We will fix this in the next release.
Emanuel,
Thanks. I don’t have any password-protected shares on my home network. In fact, I enabled full access to that Windows 7 Pro computer, or so it seems. I do have full access to this computer from Windows Explorer, but this same access fails in Comodo Backup. The problem seems to be related to the fact that the destination is the Windows 7 Pro machine. Do you know of anything I might have to do different in Windows 7 Pro in order to be able to access the Windows 7 Pro destination?
Thanks,
Eric.
OK, I finally got around to trying turning the UAC off on my Windows 7 Pro machine. I still cannot back up a Windows 7 Home hard drive to the Windows 7 Pro computer. The problem is the same, as I described it before. The problem must be related to the fact that I am trying to back up a Windows 7 Home computer to a Windows 7 Pro computer, since I also could not connect my other Windows 7 Home computer to this Windows 7 Pro machine.
Of course, I can always copy files manually, but really would like to use Comodo Backup for this.
Thanks,
Eric.
The easiest way to get around the problem is to map the network location with a drive letter using cmd.exe:
net use X: \computername\sharename password /user:userName
Replace the red words above with the proper ones. Password is optional.
If you have UAC ON on the source computer, you will have to run cmd.exe as administrator.
This will make the network location visible in CB as a destination in ‘My Computer’.
You can even write this command in a script file (*.bat) and set it as task to run before backup (backup step 5).
Emanuel,
I already have this drive mapped under windows. Is it different from using the command line approach? Because, as it is right now, this drive does not show up in CB under “My Computer”.
Thanks,
Eric.
OK, after I did the mapping as you suggested, running DOS window as an Administrator, the network drive shows up under My Computer in CB. But what’s odd is that the drive letter I used is the same as the one assigned under Windows mapping. There seems to be no conflict. Another strange thing is that the mapping does not seem to be retained after reset. Any explanations?
Thanks,
Eric.