Annoying Error - Installation Issue

God Morning all

First i want to clear 3 facts…

  1. my english is no good
  2. i can’t read it very well so i decide to open up a new thread instead of searching, forgive me please.
  3. i shot this text through a really good translate programm from work ^^°

so i encounter a really annoying error when i try to install the new free comodo firewall.

he says that its error 13 and just ends the installation.
i did not download it from some 0815 mirror! i downloadet the binary exe(or something) from the official site.

can someone help me here? i really don’t want to walk around with the older firewall from comodo ._.°

Hey and warm welcome to the comodo’s forums!

You need to give more information. Do you have another security software, Do you upgrade CIS from one version to another?

I say this because the error doesn’t tell me anything.

Regards,
Valentin N

2. i can't read it very well so i decide to open up a new thread instead of searching, forgive me please.
What's the use of asking a question in english if you don't READ english?
I say this because the error doesn't tell me anything.
It doesn't usually keep you to answer, but it even keeps you from searching. I don't know myself anything about this error, but instead of asking totally irrelevant questions, i found it better, myself not knowing nothing about it, to search help from others. You should again, Valentin, definitely do the same (or keep from answering) when facing something you have no idea about. Data gathered from googling "cis installation error 13":

https://forums.comodo.com/firewall-help-cis/solved-cannot-install-comodo-internet-security-t66267.0.html
https://forums.comodo.com/install-setup-configuration-help-cis/cannot-install-cis-error13-the-data-is-invalid-t59496.0.html
https://forums.comodo.com/install-setup-configuration-help-cis/cannot-install-comodo-antivirus-error-13-the-data-is-invalid-t65625.0.html

Becaus it’s the official Forum and it would be rude to write in german because in only can’t read it well. Gladly my translation programm does ;D

That exact the Error I mean. Well then I gratefully close this topic and get my Laptop fixed with this information with help from our IT- Section^^