Alternate browser profiles not recognised when launching from widget [V6][M279]

A. THE BUG/ISSUE (Varies from issue to issue)
[ol]- Summary - Give a clear summary in the topic subject, NOT here.
When using Mozilla or Chromium based browsers, alternate profiles are not recognised when launching the browser from the widget.

  • Can U reproduce the problem & if so how reliably?:
    Install any Mozilla or Chromium based browser and create two or more profiles. launch the browser from the widget, no choice of profile is offered.

  • If U can, exact steps to reproduce. If not, exactly what U did & what happened:
    Example give for Mozilla based browsers:

  1. Install your Mozilla browser of choice
  2. Create a short-cut to the browser executable on the desktop
  3. Modify the Short-cut target path by adding ‘-p’
  4. Launch the browser and create a new profile
  5. Repeat 4 to create a secondary profile
  6. Confirm each profile is working
  7. Launch the browser from the widget
  • If not obvious, what U expected to happen:
    Allow for selection of profile

  • If a software compatibility problem have U tried the conflict FAQ?:
    N/A

  • Any software except CIS/OS involved? If so - name, & exact version:
    N/A

  • Any other information, eg your guess at the cause, how U tried to fix it etc:
    N/A

  • Always attach - Diagnostics file, Watch Activity process list, dump if freeze/crash. (If complex - CIS logs & config, screenshots, video, zipped program - not m’ware)
    [/ol]

Attached

B. YOUR SETUP (Likely the same for each issue, so you can copy forward)
[ol]- Exact CIS version & configuration:
CIS 6.0.264710.2708
Firewall Only/Firewall Security Configuration

  • Modules enabled & level. D+/HIPS, Autosandbox/BBlocker, Firewall, & AV:
    Firewall only
    Any settings

  • Have U made any other changes to the default config? (egs here.):
    None

  • Have U updated (without uninstall) from a CIS 5?:
    No

[li]if so, have U tried a a clean reinstall - if not please do?:
N/A

[/li]- Have U imported a config from a previous version of CIS:
No

[li]if so, have U tried a standard config - if not please do:
N/A

[/li]- OS version, SP, 32/64 bit, UAC setting, account type, V.Machine used:
Windows 7 Ultimate x64 SP1 + Updates
VMware Workstation 9.1
UAC Off
Administrator

  • Other security/s’box software a) currently installed b) installed since OS: a= b=
    [/ol]

None

[attachment deleted by admin]

Hi Radaghast, thanks for an excellent bug report

Couple of follow-up queries:

  1. when the profiles were created was the browser running sandboxed?
  2. are you using an exclusion rule which excludes browser settings directories from virtualisation?

Hi Mouse.

Profiles are created before the browser is launched.

2) are you using an exclusion rule which excludes browser settings directories from virtualisation?
Default settings only.

So a non-sandboxed profile creator program created the profile, and the ‘profile ask’ setting.

Can’t see any reason however why sandboxed it should not ‘read’ these ‘settings’, though if you then changed them when sandboxed it would remember the changes when run in the sandbox.

So am forwarding

Thanks again that’s great

Mouse

Thank you very much for your report in standard format, with all information supplied. The care you have taken is much appreciated by Comodo, and will increase the likelihood that this bug can be fixed.

Developers may or may or may not communicate with you in the forum or by PM/IM, depending on time availability and need. Because you have supplied complete information they may be able to replicate and fix the bug without doing so.

Many thanks again

Mouse

Can you please check and see if this is fixed with the newest version? Please let us know whether it is fixed or you are still experiencing the problem.

Thank you.

PM sent.

Can you please check and see if this is fixed with the newest version (6.2.282872.2847)? Please let us know whether it is fixed or you are still experiencing the problem.

Thank you.

PM sent.

Can you please check and see if this is fixed with the newest version (6.3.294583.2937)? Please let us know whether it is fixed or you are still experiencing the problem.

Thank you.

PM sent.

The devs have informed me that they believe that this is fixed for CIS version 7.0.313494.4115. I will therefore move this to Resolved.

If this is still not fixed for you please both respond to this topic and send me a PM (including a link to this bug report).

Thank you.