The bug/issue
- What you did:
Updated to ver. 5.4.189068.1354 and could not connect to the net
- What actually happened or you actually saw:
Could not connect to the net
- What you expected to happen or see:
n/a
- How you tried to fix it & what happened:
Change stealth port setting from “Block ALL…” to “Alert me…” and was able to connect
Ultimately, Jacob at the forum recommended to disable “Protect ARP cache”. That worked as well
- If its an application compatibility problem have you tried the application fixes here?:
n/a
- Details & exact version of any application (execpt CIS) involved with download link:
n/a
- Whether you can make the problem happen again, and if so exact steps to make it happen:
yes, two ways: 1)- Enable "Protect ARP cache OR 2)- Change stealth port to “Block All…” results in inability to connect to the net
- Any other information (eg your guess regarding the cause, with reasons):
no
Files appended. (Please zip unless screenshots).
- Screenshots illustrating the bug:
n/a
- Screenshots of related CIS event logs and the Defense+ Active Processes List:
n/a
- A CIS config report or file.
n/a
- Crash or freeze dump file:
n/a
Your set-up
- CIS version, AV database version & configuration used:
ver. 5.4.189068.1354, AV database 8601, only Firewall active in Proactive mode.
sandbox, av, D+ are all inactive
- a) Have you updated (without uninstall) from CIS 3 or 4:
b) if so, have you tried a clean reinstall (without losing settings - if not please do)?:
No
- a) Have you imported a config from a previous version of CIS:
b) if so, have U tried a standard config (without losing settings - if not please do)?:
no
- Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.):
no
- Defense+, Sandbox, Firewall & AV security levels: D+= , Sandbox= , Firewall = , AV =
Firewall: safe mode av:Disabled (on demand ONLY) D+: Disabled sandbox: Disabled
- OS version, service pack, number of bits, UAC setting, & account type:
winXP sp3 32bit
- Other security and utility software installed:
Malwarebytes
- Virtual machine used (Please do NOT use Virtual box):
not sure