3DMark 11 x64 poor Physics score with CIS installed [Issue Report]

Comodo Internet Security - CIS Resolved/Outdated Issues - CIS
#1

The bug/issue

  1. What you did: Run 3Dmark 2011 x64
  2. What actually happened or you actually saw: Low physics score (CPU)
  3. What you expected to happen or see: Normal physics score
  4. How you tried to fix it & what happened: Uninstalled CIS , All ok
  5. If its an application compatibility problem have you tried the application fixes here?:
  6. Details & exact version of any application (execpt CIS) involved with download link: 3dmark 2011 v1.0.1.0 Benchmarks by UL Solutions
  7. Whether you can make the problem happen again, and if so exact steps to make it happen: Run 3dmark11 x64 results indicate low physics score, Uninstall CIS, Run 3dmark11 x64 again, physics score normal.
  8. Any other information (eg your guess regarding the cause, with reasons): Compatibility problem CIS x64 & 3dmark11 x64, Even disable CIS completely = same problem, only uninstall of CIS makes 3dmark11 x64 behave normaly. (3dmark11 x86 does not encounter any problems with CIS)
    UL Benchmarks Support

Files appended. (Please zip unless screenshots).

  1. Screenshots illustrating the bug:
  2. Screenshots of related CIS event logs and the Defense+ Active Processes List:
  3. A CIS config report or file.
  4. Crash or freeze dump file:

Your set-up

  1. CIS version, AV database version & configuration used: V5 build 1355 x64
  2. a) Have you updated (without uninstall) from CIS 3 or 4: No
    b) if so, have you tried a clean reinstall (without losing settings - if not please do)?: Yes
  3. a) Have you imported a config from a previous version of CIS: Yes
    b) if so, have U tried a standard config (without losing settings - if not please do)?: Tes
  4. Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.):
  5. Defense+, Sandbox, Firewall & AV security levels: D+= Disabled , Sandbox= Disabled, Firewall = Custom Policy Mode , AV = Disabled
  6. OS version, service pack, number of bits, UAC setting, & account type: Win7 x64 sp1, Admin, UAC off.
  7. Other security and utility software installed: Avast Home
  8. Virtual machine used (Please do NOT use Virtual box): No
#2

We would very much appreciate it if you would edit your first post to create an issue report in line with the bug forum guidelines and format here. You can copy and paste the format from this topic.

To understand the reasons why we ask you to follow these guidelines please see below.

WHY WE ASK YOU TO FOLLOW THESE GUIDELINES
Bugs/issues can be impossible or very time consuming to fix if developers don’t have enough information to reproduce them. Since CIS is free, development time is limited. So if you want your issue fixed, please use the format below to describe it.

To avoid clutter, issues not described in the format below your post will not be moved to the ‘moderator verified’ issues topic. This means that the developers may not look at it.

Best wishes and many thanks in anticipation

HeffeD

#3

We would appreciate if you tell the exact CIS version because on time your post being made the new one CIS version being released.
So, was it 1354 or 1355 CIS build?

If it was 1354 please try to reproduce your issue on 1355 build.

#4

I have just tried with the new build (1355), Its still the same for 3dmark x64.
3dmark x86 is still fine.

#5

We really would very much appreciate it if you would edit your first post to create an issue report in line with the bug forum guidelines and format. You can copy and paste the format from this topic.

Thank you

Dennis

#6

Thank you for your Issue report.

Moved to verified.

Thank you

Dennis