Author Topic: Bad Expereince With Comodo Refunds Department!  (Read 14795 times)

Offline integlspwr

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Bad Expereince With Comodo Refunds Department!
« on: August 01, 2008, 05:34:47 PM »
I have submitted three seperate tickets regarding a SSL certificate refund.

and its been about almost 2 days and no updates what so ever.

The three tickets I have open are..

CCQ-818593, WUO-826764, HSY-908834

I have been constantly updating the tickets and pinging them, but noting!

They tell me email refunds, which I have, but nothing has been done.

I am pretty fed up with Comodo Groups accounting department.

Quick to take your money but VERY VERY VERY slow when something goes wrong and doesn't work and you need a refund.

-Edgar-

Offline Melih

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Re: Bad Expereince With Comodo Refunds Department!
« Reply #1 on: August 01, 2008, 05:37:21 PM »
I will see how it can be escalated.
sorry for the inconvinience.

Melih

Offline integlspwr

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Re: Bad Expereince With Comodo Refunds Department!
« Reply #2 on: August 01, 2008, 06:44:57 PM »
I will see how it can be escalated.
sorry for the inconvinience.

Melih

I am not holding my breath because this is what all the other chat support techs have told me.

Pretty angry at Comodo Group as a company over all.

Offline panic

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Re: Bad Expereince With Comodo Refunds Department!
« Reply #3 on: August 01, 2008, 06:59:04 PM »
FYI - Melih (who responded to your post) is the CEO of Comodo.
As your mums would say, "If you can't play nice with all the other kiddies, go home".
All users are asked to please read and abide by the  Comodo Forum Policy.
If you can't conform, don't use the forum.

Offline waldenasta

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Re: Bad Expereince With Comodo Refunds Department!
« Reply #4 on: August 28, 2008, 06:00:55 AM »
That's kinda cool that the big man looks in on the forum...I just recently installed the software on my windows vista ultimate alienware pc.  software has a learning curve but once up and running very pleased.   (:NRD)... I also run Avast Pro and Threatfire with it and everything has been playing nice... Good Job people.. (B)

Offline Melih

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Re: Bad Expereince With Comodo Refunds Department!
« Reply #5 on: August 28, 2008, 09:27:23 AM »
That's kinda cool that the big man looks in on the forum...I just recently installed the software on my windows vista ultimate alienware pc.  software has a learning curve but once up and running very pleased.   (:NRD)... I also run Avast Pro and Threatfire with it and everything has been playing nice... Good Job people.. (B)

thank you

Melih

Offline CHerrmann

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Re: Bad Expereince With Comodo Refunds Department!
« Reply #6 on: August 22, 2013, 05:01:44 AM »
I've been waiting over 2 months for a refund of order 13199601.
Now that's a bad experience! :-TD

Offline Citizen K

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Re: Bad Expereince With Comodo Refunds Department!
« Reply #7 on: August 22, 2013, 10:54:59 AM »
I've been waiting over 2 months for a refund of order 13199601.
Now that's a bad experience! :-TD
For what product did you ask the refund?

Offline Ronny

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Re: Bad Expereince With Comodo Refunds Department!
« Reply #8 on: September 03, 2013, 04:50:39 PM »
I had 3 refunds all refunded within 24 hours, So it can't be all bad...
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