Bad Expereince With Comodo Refunds Department!

[integlspwr]

I have submitted three seperate tickets regarding a SSL certificate refund.

and its been about almost 2 days and no updates what so ever.

The three tickets I have open are..

CCQ-818593, WUO-826764, HSY-908834

I have been constantly updating the tickets and pinging them, but noting!

They tell me email refunds, which I have, but nothing has been done.

I am pretty fed up with Comodo Groups accounting department.

Quick to take your money but VERY VERY VERY slow when something goes wrong and doesn't work and you need a refund.

-Edgar-

[Melih]

I will see how it can be escalated.
sorry for the inconvinience.

Melih

[integlspwr]

I will see how it can be escalated.
sorry for the inconvinience.

Melih

I am not holding my breath because this is what all the other chat support techs have told me.

Pretty angry at Comodo Group as a company over all.

[panic]

FYI - Melih (who responded to your post) is the CEO of Comodo.

[waldenasta]

That's kinda cool that the big man looks in on the forum...I just recently installed the software on my windows vista ultimate alienware pc.  software has a learning curve but once up and running very pleased.   ... I also run Avast Pro and Threatfire with it and everything has been playing nice... Good Job people.. (B)

[Melih]

That's kinda cool that the big man looks in on the forum...I just recently installed the software on my windows vista ultimate alienware pc.  software has a learning curve but once up and running very pleased.   ... I also run Avast Pro and Threatfire with it and everything has been playing nice... Good Job people.. (B)

thank you

Melih

[CHerrmann]

I've been waiting over 2 months for a refund of order 13199601.
Now that's a bad experience!

[Citizen K]

I've been waiting over 2 months for a refund of order 13199601.
Now that's a bad experience!

For what product did you ask the refund?

[Ronny]

I had 3 refunds all refunded within 24 hours, So it can't be all bad...