Author Topic: Updates Continue to Fail  (Read 1700 times)

Offline DefinitelySky

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Updates Continue to Fail
« on: April 21, 2017, 10:26:06 AM »
I installed Icedragon 49 manually but I recall automatic updates failed on that too.  The new version 50 fails upon update also.  Please fix this problem or this project could end up dying because the average user (or even slightly more advanced user) won't go through the hassle.

Offline EricJH

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Re: Updates Continue to Fail
« Reply #1 on: April 21, 2017, 12:08:03 PM »
I checked with my CID installation. It happened to be at 49 and it updated to 50 without a glitch. At v50 it states it is updated.

I am wondering if you have the Comodo IceDragon Updater service disabled.

Offline DefinitelySky

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Re: Updates Continue to Fail
« Reply #2 on: April 21, 2017, 02:56:06 PM »
I do not have it as a service.  Although, it is listed in the icedragon folder and when I try to run it, it doesn't seem to take.

Offline EricJH

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Re: Updates Continue to Fail
« Reply #3 on: April 21, 2017, 05:55:51 PM »
Go to Control Panel --> Administrative Tools --> Services. Look up the Comodo IceDragon Updater Service --> select it --> click on the right mouse button --> Properties --> now check the Start up type.

I always set it to manual. That way it only runs when the browser checks for updates its self.

Offline DefinitelySky

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Re: Updates Continue to Fail
« Reply #4 on: April 21, 2017, 10:57:42 PM »
No it's not in the list.  After re-updating the runtime I restarted and "please wait windows is installing/cleaning up" appeared.  So I tried to install ID again.  Just once it is installed it fails to start with an error and reverts back.

Offline EricJH

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Re: Updates Continue to Fail
« Reply #5 on: April 22, 2017, 10:28:14 AM »
Can you post a screenshot of the error you receive? Do you get the error when you start CID from the installer? What happens when you start CID its self? On what OS are you?

Offline tazruby2000

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Re: Updates Continue to Fail
« Reply #6 on: April 22, 2017, 11:14:13 AM »
Have you tried to download the latest version from comodo web site and install it over the current version. Maybe the current one has been corrupt where it can't update through the browser.

 

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