Author Topic: COMODO Time Machine 2.8.155286.178 Bug Reports  (Read 48673 times)

Offline doskey

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COMODO Time Machine 2.8.155286.178 Bug Reports
« on: July 26, 2010, 07:28:19 am »
Please post all bug reports & BSOD's here and make sure to include:

1. Your Operating System (32 or 64 bit) and Service Pack revision
2. Other Security and Utility Software Installed
3. Step by step description to reproduce the issue
4. How you tried to resolve the problem
5. Upload Memory Dumps on crash if you encounter any
6. Attach screenshots to your posts to clarify the issue further
7. Any other information you think that might be useful

It's vital to provide all this information, so the developers can quickly identify and fix bugs faster.

Thanks,
Doskey.

Offline Tech

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Re: COMODO Time Machine 2.8.155286.178 Bug Reports
« Reply #1 on: July 26, 2010, 07:37:07 am »
Upload Memory Dumps on crash if you encounter any
Impossible... CTM prevents the saving of the dump...
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Offline herbzhang

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Re: COMODO Time Machine 2.8.155286.178 Bug Reports
« Reply #2 on: July 26, 2010, 08:46:57 am »
Impossible... CTM prevents the saving of the dump...

Application dump, not kernel dump ;D

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Offline Tech

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Re: COMODO Time Machine 2.8.155286.178 Bug Reports
« Reply #3 on: July 26, 2010, 09:10:26 am »
Application dump, not kernel dump ;D
Where are they stored (path and file names)?
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Offline doskey

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Re: COMODO Time Machine 2.8.155286.178 Bug Reports
« Reply #4 on: July 26, 2010, 09:51:17 am »
Where are they stored (path and file names)?

The 1st way (For normal users):
CTM could catch crushes itself. It it crushes, it should show the dialog for saving mini dump.

The 2nd way (For normal users):
If any application crushes, Windows should generate minidump. The minidump will be saved in temp folder. You can get more information(path and file name) from crush dialog.

The 3rd way (For professional users):
Generate crush dump using Windbg. Set Windbg as default debugger firstly, then if any application crushes, winbug should catch it. Then use .dump command. For more information, please visit here: http://www.microsoft.com/whdc/devtools/debugging/default.mspx

Thanks,
Doskey.

Offline Tech

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Re: COMODO Time Machine 2.8.155286.178 Bug Reports
« Reply #5 on: July 26, 2010, 10:34:46 am »
Ok, thanks.
But I never saw an application crash (a CTM crash).
What I'm seeing is a computer crash (BSOD). Well, I need to try the 2.8.155286.178 although.
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Offline cgzn

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Re: COMODO Time Machine 2.8.155286.178 Bug Reports
« Reply #6 on: August 24, 2010, 06:07:34 am »
two questions:
1. does CTM support SSD hard disk?
2. does CTM support AMD CPU?

Offline brad007

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Re: COMODO Time Machine 2.8.155286.178 Bug Reports
« Reply #7 on: August 24, 2010, 10:52:37 pm »
two questions:
1. does CTM support SSD hard disk?
2. does CTM support AMD CPU?

Hi cgzn,
1.CTM is incompatible with SSD trim feature.
2.CTM support AMD CPU.
Regards
« Last Edit: August 25, 2010, 09:41:47 pm by brad007 »

Offline burebista

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Re: COMODO Time Machine 2.8.155286.178 Bug Reports
« Reply #8 on: August 25, 2010, 03:27:29 am »
1. I'm running it for ages on Corsair S128 here.  :o
Maybe because it's without TRIM.  ;)

BTW, doskey/brad007 do you have any idea why after I've uninstalled previous stable release and installed latest stable release I have my C partition (that Corsair SSD) twice? Once as Hidden and Protected and once as System and Unprotected?  ???
CTM seems to work perfect fine but I'm curious.

[attachment deleted by admin]
If it ain't broke... fix it until it is.

Offline brad007

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Re: COMODO Time Machine 2.8.155286.178 Bug Reports
« Reply #9 on: August 25, 2010, 09:43:27 pm »
1. I'm running it for ages on Corsair S128 here.  :o
Maybe because it's without TRIM.  ;)

BTW, doskey/brad007 do you have any idea why after I've uninstalled previous stable release and installed latest stable release I have my C partition (that Corsair SSD) twice? Once as Hidden and Protected and once as System and Unprotected?  ???
CTM seems to work perfect fine but I'm curious.
Hi burebista,
CTM is incompatible with SSD trim feature, but it support SSD hard disk.

Offline Werderforever

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Re: COMODO Time Machine 2.8.155286.178 Bug Reports
« Reply #10 on: September 11, 2010, 04:52:12 pm »
Hello,

I am using Windows 7 32-bit. Security Software: Microsoft Security Essentials.

CTM 2.8 is running stable. But CTM does not deactivate Windows Defrag.

Is it a known bug?

Werderforever

[attachment deleted by admin]
« Last Edit: September 11, 2010, 04:54:24 pm by Werderforever »

Offline JamesFrance

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Re: COMODO Time Machine 2.8.155286.178 Bug Reports
« Reply #11 on: September 14, 2010, 08:36:39 am »
1. Your Operating System (32 or 64 bit) and Service Pack revision
Windows 7 x64

2. Other Security and Utility Software Installed
CIS2011 RC, MBAM, Superantispyware, Winpatrol, HitmanPro - other than CIS on demand only.

3. Step by step description to reproduce the issue
Uninstalled CTM 2.8 to current system intending to install 2.9beta.
Windows was unable to boot.

4. How you tried to resolve the problem
Windows7 was able to repair itself although it took a long time.

5. Upload Memory Dumps on crash if you encounter any
none

6. Attach screenshots to your posts to clarify the issue further
attached Event.

7. Any other information you think that might be useful
Online error description here:
http://technet.microsoft.com/en-us/library/dd349366%28WS.10%29.aspx

[attachment deleted by admin]
James

Offline Tech

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Re: COMODO Time Machine 2.8.155286.178 Bug Reports
« Reply #12 on: September 14, 2010, 09:06:59 am »
Step by step description to reproduce the issue
Uninstalled CTM 2.8 to current system intending to install 2.9beta.
Windows was unable to boot.
I already asked for a two-step uninstallation process to avoid this.
1st step: restore to a particular snapshot that is working (or the current one). Boot.
2nd step: uninstall. Boot.

How you tried to resolve the problem
Windows7 was able to repair itself although it took a long time.
You've restored the baseline... everything after than that was lost...
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Offline JamesFrance

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Re: COMODO Time Machine 2.8.155286.178 Bug Reports
« Reply #13 on: September 14, 2010, 09:24:43 am »
You've restored the baseline... everything after than that was lost...

No everything is exactly the same, nothing is lost.
James

Offline Tech

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Re: COMODO Time Machine 2.8.155286.178 Bug Reports
« Reply #14 on: September 14, 2010, 09:30:20 am »
No everything is exactly the same, nothing is lost.
Lucky you :)
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