Author Topic: Problems with certificates [split topic]  (Read 10854 times)

Offline heffiji

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Re: Problems with certificates [split topic]
« Reply #30 on: June 21, 2020, 02:38:23 AM »
This problem was solved earlier, but recurs again.

I can update using "cdn.download.comodo.com", but cannot complete a new installation using the online installer.
I cannot access cdn.download.com.com through browsers with an error 403 "You don't have the user rights to view this page."


 

Offline liosant

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Re: Problems with certificates [split topic]
« Reply #31 on: June 21, 2020, 12:00:52 PM »
I tested it in Firefox, Chrome, Internet Explorer and Microsoft Edge, all newest versions.
All browsers report 404 Not Found error with the page download.comodo.com.
The page cdn.download.comodo.com works fine in all browsers.
I am in Thailand if that helps.
:-TU
NOTE: the problem is generated if two connections exist, for example, link:
Quote
http://download.comodo.com
Quote
https://download.comodo.com
...
Maybe browsers have improved their security systems and not allowed mixed connections or download.comodo.com not accessible 
« Last Edit: June 22, 2020, 07:09:06 PM by liosant »

Offline heffiji

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Re: Problems with certificates [split topic]
« Reply #32 on: June 21, 2020, 08:04:44 PM »
:-TU
NOTE: the problem is generated if two connections exist, for example, link download.comodo.com not redirect for http://HTTPS://download.comodo.com ...
Maybe browsers have improved their security systems and not allowed mixed connections or download.comodo.com not accessible
please elaborate. What can I do to access these sites?
However, the update function in Comodo firewall can access through "http://download.comodo.com" but not "https://download.com.com". This seems like a certificate issue , which has happened before.
This failure really discourage potential new users of Comodo Firewall. Imagine, you follow the instructions to download and then try to install but fail. What will this do to the potential new users?

Offline heffiji

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Re: Re: Comodo Internet Security 2020 v12.2.2.7036 Released.
« Reply #33 on: June 22, 2020, 07:05:53 PM »
Try to re-cap the problem:

1. add this line to the host file : 178.255.86.194  download.comodo.com
a. Running the installer will get
" Failed to initiate the installer. Please check your Internet connection ...
Error 12037 . The date in the certificate is invalid or has expired.

b. Running update in Comodo firewall will get

Error: 0x80072f05 - The date in the certificate is invalid or has expired

2. a. If the "https" is changed to "http", the update will work
    b. if the https://download.comodo.com" is changed to "https://cdn.download.comodo.com", then :Download websites database" will get an error.

3. a. Removing this line "178.255.86.194  download.comodo.com" in the host , running the installer will get
" Failed to initiate the installer. Please check your Internet connection ...
Error 12175 . Content decoding has failed.

b. Running the update will get

Error: 0x80072f8f - Content decoding has failed


4. Checking my record, it was reported and solved in early June. But NOW it comes back

https://forums.comodo.com/resolvedoutdated-issues-cis/cant-scan-or-update-after-installing-offline-installer-t125916.0.html;new#new

« Last Edit: June 22, 2020, 07:26:21 PM by heffiji »

Offline Dharshu

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Re: Re: Comodo Internet Security 2020 v12.2.2.7036 Released.
« Reply #34 on: June 23, 2020, 07:35:16 PM »
I tested it in Firefox, Chrome, Internet Explorer and Microsoft Edge, all newest versions.
All browsers report 404 Not Found error with the page download.comodo.com.
The page cdn.download.comodo.com works fine in all browsers.
I am in Thailand if that helps.
Hello prallo,
Thank you for your response and teams are working in it.

Offline Dharshu

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Re: Problems with certificates [split topic]
« Reply #35 on: June 23, 2020, 07:38:08 PM »
https://download.comodo.com/

Does not work for me either, it gives "404 Not Found".
Checked with Firefox and with Tor Browser with many different circuits so request origin does not matter.
Hello CISfan,

Thank you for reporting. I have reported to corresponding team and they are working in it.It will be fixed ASAP.

Offline Dharshu

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Re: Problems with certificates [split topic]
« Reply #36 on: June 23, 2020, 07:42:37 PM »
please elaborate. What can I do to access these sites?
However, the update function in Comodo firewall can access through "http://download.comodo.com" but not "https://download.com.com". This seems like a certificate issue , which has happened before.
This failure really discourage potential new users of Comodo Firewall. Imagine, you follow the instructions to download and then try to install but fail. What will this do to the potential new users?
Hello heffiji,

Sorry for the inconvenience.
Regarding to the Certificate issue : Reported to corresponding team and they are working in it.It will be fixed ASAP.

Offline Dharshu

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Re: Re: Comodo Internet Security 2020 v12.2.2.7036 Released.
« Reply #37 on: June 23, 2020, 08:01:18 PM »
in website and downloads very slow (see attachments)
cause probable download.comodo.com inacessible;
Hello liosant,
Teams are working in it and issue will be fixed ASAP.

Offline Dharshu

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Re: Comodo Internet Security 2020 v12.2.2.7036 Released.
« Reply #38 on: June 26, 2020, 04:53:30 PM »
Hello prodex,
Thank you for your response.

Offline prallo

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Re: Problems with certificates [split topic]
« Reply #39 on: June 26, 2020, 06:37:40 PM »
With https://download.comodo.com still not working !!!

With https://cdn.download.comodo.com it is working !!!

Offline Dharshu

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Re: Re: Comodo Internet Security 2020 v12.2.2.7036 Released.
« Reply #40 on: June 26, 2020, 06:46:02 PM »
Hello prallo, I have really messed about this issue.Please wait again I will check with corresponding team.

Offline Dharshu

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Re: Re: Comodo Internet Security 2020 v12.2.2.7036 Released.
« Reply #41 on: June 26, 2020, 06:49:41 PM »
[at]prallo, Could you please provide the SS of the windows host.

Offline prallo

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Re: Re: Comodo Internet Security 2020 v12.2.2.7036 Released.
« Reply #42 on: June 26, 2020, 06:57:54 PM »
SS Hosts file

But as I have already written, it works with https://cdn.download.comodo.com

That´s fine for me !
« Last Edit: June 26, 2020, 07:00:23 PM by prallo »

Offline heffiji

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Re: Re: Comodo Internet Security 2020 v12.2.2.7036 Released.
« Reply #43 on: June 26, 2020, 08:51:58 PM »
Hello prallo & CISfan & heffiji & liosant,

As per team it's working fine now so could you please re-check the issue and confirm.

Still not working in Hong Kong. Works for "http" but not "https".

Thanks for your effort, anyway.

Offline heffiji

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Re: Problems with certificates [split topic]
« Reply #44 on: June 27, 2020, 07:56:04 PM »
Still not working in Hong Kong. Works for "http" but not "https".

Thanks for your effort, anyway.
still no working this morning. Same problem. But when I try to download a new copy of the installer from
http://download.comodo.com/cis/download/installs/2000/partners/cmd_fw_installer.exe
I was sent to cn-download.comodo.com/...
And the certificate belongs to download.comodo.com - as I recollect. I try to re-produce the error and get a screen shot, but fail. And this could be the problem.

 

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