Author Topic: Official Comodo Uninstaller v3.1.0.55 Released  (Read 93676 times)

Offline C.O.M.O.D.O RT

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Re: Official Comodo Uninstaller v3.1.0.55 Released
« Reply #75 on: July 29, 2022, 11:12:05 PM »
SO what is the process here?  I screwed myself by not rebooting my system after removing COMODO and before trying to re-install. Files like Cavwp.exe and cmdagent.exe are still in existence and the system won't let me delete them. And so the re-install keeps telling me that previous CIS files are still on the system and must be removed first.  But the computer won't let me delete them.
So I clicked on somebodies link to Comodo Uninstaller v3.1 etc. and started it. Been running for over an hour, really doesn't seem to be doing anything.
Is there a text file that lists a step by step procedure? I would like to have COMODO back, but if I can't get this sorted will have to look at another security software. Have had COMODO for 9 years now and it was a stupid error on my part in trying to remove it .
Hi beemer67,

Sorry for the inconvenience, could you please check inbox for pm and respond ?

Thanks
C.O.M.O.D.O RT

Offline beemer67

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Re: Official Comodo Uninstaller v3.1.0.55 Released
« Reply #76 on: July 30, 2022, 04:39:35 AM »
Hello,
Boy, I am impressed. Amazing response with specific instructions on how to remove the old COMODO files that was stopping me re-installing the software.

Great support.
Thank you.

Offline L.A.R. Grizzly

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Re: Official Comodo Uninstaller v3.1.0.55 Released
« Reply #77 on: July 30, 2022, 11:55:37 AM »
Amazing response with specific instructions on how to remove the old COMODO files that was stopping me re-installing the software.

Would be helpful if Comodo shared the those instructions for others having similar problems.
AMD FX-8320 8 Core 3.50 GHz - 16 GB G.Skill DDR3 RAM - nVidia GT610 Graphics
Win7 Pro SP1 64 Bit
CIS 7.0.317799.4142, CCE 2.5.2421

Offline ZorKas

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Re: Official Comodo Uninstaller v3.1.0.55 Released
« Reply #78 on: July 30, 2022, 12:04:45 PM »
Would be helpful if Comodo shared the those instructions for others having similar problems.

Hi,
If you need a tutorial to uninstall Comodo CIS:

https://zorkas.fr/index.php?topic=318.0

 :)

Windows 10 Pro x64 21H2 Build 19044.2075 - Windows 11 Pro x64 21H2 Build 22000.1042 - Linux Emmabuntus x64 ED4 - Comodo CIS Pro v.12.2.2.8012

Offline CISfan

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Re: Official Comodo Uninstaller v3.1.0.55 Released
« Reply #79 on: July 30, 2022, 12:05:25 PM »
Would be helpful if Comodo shared the those instructions for others having similar problems.

Agree.

Offline L.A.R. Grizzly

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Re: Official Comodo Uninstaller v3.1.0.55 Released
« Reply #80 on: July 30, 2022, 12:13:30 PM »
If you need a tutorial to uninstall Comodo CIS...

The OP ran the uninstaller, but developed problems. That tutorial is helpful but doesn't address potential problem resolutions.
AMD FX-8320 8 Core 3.50 GHz - 16 GB G.Skill DDR3 RAM - nVidia GT610 Graphics
Win7 Pro SP1 64 Bit
CIS 7.0.317799.4142, CCE 2.5.2421

Offline CISfan

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Re: Official Comodo Uninstaller v3.1.0.55 Released
« Reply #81 on: July 30, 2022, 12:17:37 PM »
The OP ran the uninstaller, but developed problems. That tutorial is helpful but doesn't address potential problem resolutions.

Such as boot Windows into Safe Mode and then run CIS cleanuptool?

Offline C.O.M.O.D.O RT

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Re: Official Comodo Uninstaller v3.1.0.55 Released
« Reply #82 on: August 01, 2022, 05:02:09 AM »
Hi all,

FYI: These are the steps to be followed:
1. When CIS/CAV/CFW doesn't uninstalled properly.
2. if you cannot uninstall CIS/CFW/CAV from Add/Remove or Uninstall section of Windows.
Follow these steps:
1. Boot your pc in safe mode.
2. go to this location C:\Windows\System32\drivers\ and delete the file cmdguard.sys.
(Note 1: If the file cmdguard.sys doesn't located at the above location, go to this location C:\Program Files\COMODO\COMODO Internet Security and delete the file cmdguard.sys.)
(Note 2: IF the file cmdguard.sys doesn't located at above both location, then follow from below step.)
3. now boot your pc in normal mode
4. open task manager and kill the cmdagent.exe process.
(Note: make sure cmdagent.exe process should not run in task manager.)
5. now download and run the below ciscleanuptool provided in the below link.
https://drive.google.com/drive/folders/1jonL43QxzWa1Foo89HLovTFasw2ZctxF?usp=sharing
7. This cleanuptool will ask to restart the pc two times, kindly follow it.
8. once the ciscleanuptool completed, go to location C:\Program Files\ check whether the COMODO folder is deleted or not if not delete it.
9. Also go to location C:\ProgramData check whether the COMODO folder is deleted or not if not delete it.
9. delete all the temp files.
10. restart your pc.
FYI: Follow the above steps until the latest ciscleanuptool issue fixes..
The team is working on it.
We will keep you posted.

Thanks
C.O.M.O.D.O RT

 

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