Author Topic: Comodo Internet Security 2019 v12.1.0.6914 Released.  (Read 73599 times)

Offline phidi73

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Re: Comodo Internet Security 2019 v12.1.0.6914 Released.
« Reply #15 on: October 22, 2019, 07:31:11 AM »
Trying to install Comodo KillSwitch and Cleaning Essentials. Getting Error 5 - Access Denied.
I did a complete uninstall with CisCleanupTool but after reinstallation I have the same problem.
Win 10 Education 1903 build 18362.418

Offline Shoonay

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Re: Comodo Internet Security 2019 v12.1.0.6914 Released.
« Reply #16 on: October 22, 2019, 08:05:08 AM »
Trying to install Comodo KillSwitch and Cleaning Essentials. Getting Error 5 - Access Denied.
Me too. :(

Windows 10 Home 1909 build 18363.448
Intel Core i7-8700K [at] 4900MHz; ASUS PRIME Z390-A; HyperX Predator 64GB DDR4 CL15 [at] 3200MHz; Gigabyte RTX 2070 Windforce; AOC AGON AG322QC4 [at] 2560x1440 144Hz; Chieftec GPS-1350C 1350W; Sound Blaster Z; Windows 10 Home Version 1909 OS Build 18363.449

Offline Metheni

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Re: Comodo Internet Security 2019 v12.1.0.6914 Released.
« Reply #17 on: October 22, 2019, 11:31:28 AM »
Hi megaherz33 & DeathCat,

Thank you for reporting, kindly check your Inbox for private message and provide the requested logs for further investigation.

Installed, the PC still freezes. It is not possible to do anything. >:(

Win 10 1909 (488) x64 Pro

Tear off the hands of those who posted this version.
On two computers with Win10x64 1903 18362.418 it broke the system. On one I did a clean installation, on the other on top of the old version. First, the friezes began. The start menu and the taskbar broke. The Comodo icon does not appear at startup. You cannot install KillSwitch from the program. CIS itself does not remove the uninstaller hangs tightly like a system. Only backup system.

Offline Metheni

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Re: Comodo Internet Security 2019 v12.1.0.6914 Released.
« Reply #18 on: October 22, 2019, 11:33:19 AM »
Trying to install Comodo KillSwitch and Cleaning Essentials. Getting Error 5 - Access Denied.
I did a complete uninstall with CisCleanupTool but after reinstallation I have the same problem.
Win 10 Education 1903 build 18362.418


Hi,

Thank you for reporting, our developers are checking this.

Offline NDABBRU

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Re: Comodo Internet Security 2019 v12.1.0.6914 Released.
« Reply #19 on: October 22, 2019, 11:37:47 AM »
When you deactivate a component, the icon in the taskbar from C becomes X (corrected).  When the component is reactivated from X, X remains (incorrect).  Fix the little bug.
Nunzio

Offline Bob.Dig

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Re: Comodo Internet Security 2019 v12.1.0.6914 Released.
« Reply #20 on: October 22, 2019, 01:34:23 PM »
When you deactivate a component, the icon in the taskbar from C becomes X (corrected).  When the component is reactivated from X, X remains (incorrect).  Fix the little bug.
The tray icon is unreliable, sometimes it switches the status and also it is an X the most time, even with activated firewall.

Offline Shoonay

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Re: Comodo Internet Security 2019 v12.1.0.6914 Released.
« Reply #21 on: October 22, 2019, 01:38:57 PM »
When you deactivate a component, the icon in the taskbar from C becomes X (corrected).  When the component is reactivated from X, X remains (incorrect).
Confirming this too. Switching to Silent Mode makes it blue but turning off Silent Mode doesn't turn the icon red/normal again.
Intel Core i7-8700K [at] 4900MHz; ASUS PRIME Z390-A; HyperX Predator 64GB DDR4 CL15 [at] 3200MHz; Gigabyte RTX 2070 Windforce; AOC AGON AG322QC4 [at] 2560x1440 144Hz; Chieftec GPS-1350C 1350W; Sound Blaster Z; Windows 10 Home Version 1909 OS Build 18363.449

Offline NDABBRU

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Re: Comodo Internet Security 2019 v12.1.0.6914 Released.
« Reply #22 on: October 22, 2019, 01:42:52 PM »
But is it so difficult to make a release without these annoying little bugs?
Nunzio

Offline aim4it

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Re: Comodo Internet Security 2019 v12.1.0.6914 Released.
« Reply #23 on: October 22, 2019, 04:18:53 PM »
This update is not ready and left my pc in an almost hard locked state. 

After uninstalling 12.0.0.6882, run the comodo clean up tool, I used the online installation of 12.1.0.6914 from a usb drive.  Everything appeared to be going smoothly during the installation until the automatic restart after the post install definition update and scan on the default profile.  After the restart my system rebooted, I login, no icons load, I just have the windows desktop and taskbar which is unresponsive. The mouse still moves but switches to the spinning timeout point.

After about 15-20 minutes of waiting and one explorer unresponsive prompt, CIS popped up an alert of about a crash and asked to upload it, which I did.

Tried a few more reboots, same thing, eventually I gave up a elected to do a system restore to what windows indicted was the Comodo removal point, however have a 'successful restore', yet Comodo is still installed, and instead of being the previous 6882 build, the comodo about page says its 6914 and a Diagnostic report things everything is perfectly a-OK.

This is the weirdest experience I've encountered with CIS, especially for a public release.

Offline bxf

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Re: Comodo Internet Security 2019 v12.1.0.6914 Released.
« Reply #24 on: October 22, 2019, 04:26:59 PM »
This update is not ready and left my pc in an almost hard locked state...

...This is the weirdest experience I've encountered with CIS, especially for a public release.
Yup, similar experience here, trying to install 6914 FW on Windows 10 1903.

Funny thing (one of several) is that even after uninstalling 6882 and then running 6914 online installer, I end up with 6882 again. Very, very strange.

Offline eitanc

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Re: Comodo Internet Security 2019 v12.1.0.6914 Released.
« Reply #25 on: October 22, 2019, 04:58:59 PM »
Why didn't fixed yet the "Performance issue with HIPS enabled" issue?!
https://forums.comodo.com/defense-sandbox-help-cis/performance-issue-with-hips-enabled-t124519.0.html;new#new

It forces us to disable HIPS, making us more exposed.
« Last Edit: October 23, 2019, 01:01:00 AM by eitanc »

Offline R2C2

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Re: Comodo Internet Security 2019 v12.1.0.6914 Released.
« Reply #26 on: October 22, 2019, 09:29:04 PM »
aim4it....under advanced settings - viruscope are the recognizer and version numbers the same?  And are they both 6914?

Offline prodex

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Re: Comodo Internet Security 2019 v12.1.0.6914 Released.
« Reply #27 on: October 22, 2019, 09:58:47 PM »
Trying to install Comodo KillSwitch and Cleaning Essentials. Getting Error 5 - Access Denied.
I did a complete uninstall with CisCleanupTool but after reinstallation I have the same problem.
Win 10 Education 1903 build 18362.418

I have gotten cce as a stand-alone program does not work either. Message: Problems have occurred. The PC must be restarted  and Microsoft collects errors.

Edit: The stand alone program runs! I started it as administrator.
« Last Edit: October 23, 2019, 01:01:48 AM by prodex »

Offline liosant

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Re: Comodo Internet Security 2019 v12.1.0.6914 Released.
« Reply #28 on: October 23, 2019, 12:26:49 AM »
Quote
Cleaning Essentials. Getting Error 5 - Access Denied

guess: files reference were in 'programdata' folder ,now downloads are in %temp% folder. Is this not the problem?

Offline Dharshu

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Re: Comodo Internet Security 2019 v12.1.0.6914 Released.
« Reply #29 on: October 23, 2019, 09:01:34 AM »
This update is not ready and left my pc in an almost hard locked state. 

After uninstalling 12.0.0.6882, run the comodo clean up tool, I used the online installation of 12.1.0.6914 from a usb drive.  Everything appeared to be going smoothly during the installation until the automatic restart after the post install definition update and scan on the default profile.  After the restart my system rebooted, I login, no icons load, I just have the windows desktop and taskbar which is unresponsive. The mouse still moves but switches to the spinning timeout point.

After about 15-20 minutes of waiting and one explorer unresponsive prompt, CIS popped up an alert of about a crash and asked to upload it, which I did.

Tried a few more reboots, same thing, eventually I gave up a elected to do a system restore to what windows indicted was the Comodo removal point, however have a 'successful restore', yet Comodo is still installed, and instead of being the previous 6882 build, the comodo about page says its 6914 and a Diagnostic report things everything is perfectly a-OK.

This is the weirdest experience I've encountered with CIS, especially for a public release.


Hi aim4it,

Thanks for reporting.
Could you share the details of which OS + build number, as well as which platform, x64?x86?

Thanks,
PD

 

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