Author Topic: Comodo Cloud Antivirus v1.9.410568.452 Released  (Read 11883 times)

Offline Umesh

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Re: Comodo Cloud Antivirus v1.9.410568.452 Released
« Reply #15 on: February 25, 2017, 10:01:23 am »
Hi Vitim,
Thanks for feedback.

Regarding slowdown experience you observed, when we get to next release, during beta trials, we are going to work one is to one in case any slow down observed to resolve problems. So we will get there.

Regarding cloud, there can be moments when cloud experience may not have been good.
As you can see users have noticed improvements and we are yet not there with 100% success rate for cloud 24/7, but we are getting there.

Thank you for your interest and feedback.
-umesh

tried here, on a fresh win 7 pro sp1 x64 setup and im horried...

* slowdown opening "any" software;

* valkyrie not responding "again";

* full scan stoped as valkyrie can not be reached.

Im out of this beta testing thing. sorry comodo. call me when this product is ready for "simples" things as "use" my computer.

unninstalled, installed cis 10, cruelsister settings and all good on this setup.

ccav is becoming an horror actress.. :(
We can't stop malware entering user's PC but we render them use-less when they enter PC: Welcome to Comodo's Default Deny innovation

Offline vitim

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Re: Comodo Cloud Antivirus v1.9.410568.452 Released
« Reply #16 on: February 25, 2017, 11:44:23 am »
I understand that.

Im just too tired of the trial and erros with ccav from the first release till now.. :( its sad.. but I will be back to try ccav when released v 2 or 3.xx.xx.x..


Offline yigido

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Re: Comodo Cloud Antivirus v1.9.410568.452 Released
« Reply #17 on: February 25, 2017, 06:32:28 pm »
https://valkyrie.comodo.com/get_info?sha1=b04ff48f35219aaf31dd8ff26ae43b72e3a95665
(Valkyrie result is "Unknown" but there is a detection in CCAV 1.9)
How is this possible?

Offline megaherz33

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Re: Comodo Cloud Antivirus v1.9.410568.452 Released
« Reply #18 on: February 27, 2017, 06:43:12 am »
Removed checkbox to optimize the manual scan. And full scan takes a long time, 2 hours 35 minutes, the horror - 44%

« Last Edit: February 27, 2017, 06:51:10 am by megaherz33 »

HP Compaq 6200 Pro Microtower
Canon I-SENSYS MF4140
Windows 11 Pro x64 Build 25120.1000
CIS Premium v.12.2.4.8032
MX Linux 21 KDE ?64

Offline Umesh

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Re: Comodo Cloud Antivirus v1.9.410568.452 Released
« Reply #19 on: February 27, 2017, 09:06:15 am »
Hi megaherz33,
De-selecting that check box("Antivirus-->Antivirus Settings-->When performing manual...") would mean each and every file looked up on cloud including .txt files!

Scan time is proportional to number of files.

Thanks
-umesh


Removed checkbox to optimize the manual scan. And full scan takes a long time, 2 hours 35 minutes, the horror - 44%
« Last Edit: February 27, 2017, 10:25:59 am by umesh »
We can't stop malware entering user's PC but we render them use-less when they enter PC: Welcome to Comodo's Default Deny innovation

Offline megaherz33

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Re: Comodo Cloud Antivirus v1.9.410568.452 Released
« Reply #20 on: February 27, 2017, 12:35:22 pm »
Already day waiting for file analysis Windows ISO Downloader.exe

HP Compaq 6200 Pro Microtower
Canon I-SENSYS MF4140
Windows 11 Pro x64 Build 25120.1000
CIS Premium v.12.2.4.8032
MX Linux 21 KDE ?64

Offline megaherz33

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Re: Comodo Cloud Antivirus v1.9.410568.452 Released
« Reply #21 on: February 27, 2017, 12:36:42 pm »
Hi megaherz33,
De-selecting that check box("Antivirus-->Antivirus Settings-->When performing manual...") would mean each and every file looked up on cloud including .txt files!

Scan time is proportional to number of files.

Thanks
-umesh

On the PC CIS, quickly conduct a full scan with a larger number of files

HP Compaq 6200 Pro Microtower
Canon I-SENSYS MF4140
Windows 11 Pro x64 Build 25120.1000
CIS Premium v.12.2.4.8032
MX Linux 21 KDE ?64

Offline Umesh

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Re: Comodo Cloud Antivirus v1.9.410568.452 Released
« Reply #22 on: February 27, 2017, 12:51:22 pm »
Hi megaherz33,
CIS does not do cloud scan by default when you run full scan.

Thanks
-umesh

On the PC CIS, quickly conduct a full scan with a larger number of files
We can't stop malware entering user's PC but we render them use-less when they enter PC: Welcome to Comodo's Default Deny innovation

Offline megaherz33

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Re: Comodo Cloud Antivirus v1.9.410568.452 Released
« Reply #23 on: February 27, 2017, 12:56:10 pm »
Hi megaherz33,
CIS does not do cloud scan by default when you run full scan.

Thanks
-umesh

I know. But cloud scan is too long. It should be the other way around quickly.

HP Compaq 6200 Pro Microtower
Canon I-SENSYS MF4140
Windows 11 Pro x64 Build 25120.1000
CIS Premium v.12.2.4.8032
MX Linux 21 KDE ?64

Offline khanyash

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Re: Comodo Cloud Antivirus v1.9.410568.452 Released
« Reply #24 on: February 27, 2017, 01:09:52 pm »
umesh,

Why scan each & every files, why not important stuffs, places only, after all autosandbox & realtime cloud is there?

Offline Umesh

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Re: Comodo Cloud Antivirus v1.9.410568.452 Released
« Reply #25 on: February 27, 2017, 01:31:21 pm »
Purpose of full scan is to scan whole disk for malware samples, so by default only executable and script files are scanned but if you want all files to be checked, you de-select  check box("Antivirus-->Antivirus Settings-->When performing manual...") .

It's optional for user.

Quote
Why scan each & every files, why not important stuffs
That's what quick scan does.


Thanks
-umesh


umesh,

Why scan each & every files, why not important stuffs, places only, after all autosandbox & realtime cloud is there?
We can't stop malware entering user's PC but we render them use-less when they enter PC: Welcome to Comodo's Default Deny innovation

Offline Umesh

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Re: Comodo Cloud Antivirus v1.9.410568.452 Released
« Reply #26 on: February 27, 2017, 05:42:12 pm »
Hi yigido,
This is being investigated.

Thanks
-umesh

https://valkyrie.comodo.com/get_info?sha1=b04ff48f35219aaf31dd8ff26ae43b72e3a95665
(Valkyrie result is "Unknown" but there is a detection in CCAV 1.9)
How is this possible?

We can't stop malware entering user's PC but we render them use-less when they enter PC: Welcome to Comodo's Default Deny innovation

Offline yigido

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Re: Comodo Cloud Antivirus v1.9.410568.452 Released
« Reply #27 on: February 27, 2017, 05:48:18 pm »
Hi umesh,

Today I tested a software in CCAV sandbox. I installed it and run it in sandbox. (http://www.mp3jam.org/)

I used the software in sandbox with no problem  :-TU But I decided to refresh sandbox.
I clicked to "Clean Sandbox" and the windows is freezed. I can use my other softwares but CCAV is completely freezed. I cannot close CCAV processes in task manager (CCAV doesn't allow this :-TU ) I have to restart my computer.
I tried to clan sandbox again and the freeze appears, again

Please try my steps above, my system is Windows 7 SP1 64bit, fully updated.

Thanks,
yigido
« Last Edit: February 27, 2017, 05:51:30 pm by yigido »

Offline Umesh

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Re: Comodo Cloud Antivirus v1.9.410568.452 Released
« Reply #28 on: February 27, 2017, 05:51:10 pm »
Hi yigido,
We will test following behavior and address it:
Quote
I clicked to "Clean Sandbox" and the windows is freezed.

Thanks for feedback.
-umesh

Hi umesh,

Today I tested a software in CCAV sandbox. I installed it and run it in sandbox. (http://www.mp3jam.org/)

I used the software in sandbox with no problem  :-TU But I decided to refresh sandbox.
I clicked to "Clean Sandbox" and the windows is freezed. I can use my other softwares but CCAV is completely freezed. I cannot close CCAV processes in task manager (CCAV doesn't allow this :-TU ) I have to restart my computer. Please try my steps above, my system is Windows 7 SP1 64bit, fully updated.

Thanks,
yigido
We can't stop malware entering user's PC but we render them use-less when they enter PC: Welcome to Comodo's Default Deny innovation

Offline yigido

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Re: Comodo Cloud Antivirus v1.9.410568.452 Released
« Reply #29 on: February 27, 2017, 06:05:47 pm »
Hi yigido,
We will test following behavior and address it:
Thanks for feedback.
-umesh
If you want, I can PM you the diagnostic report of my CCAV. May it will help?
The problem is still there.. I clicked on "Clean Sandbox" after restart. Even sandbox is empty but the CCAV freezed again
« Last Edit: February 27, 2017, 06:09:24 pm by yigido »

 

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