Author Topic: Comodo Cloud Antivirus v1.21.465847.842 hotfix release.  (Read 4471 times)

Offline Shane

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Comodo Cloud Antivirus v1.21.465847.842 hotfix release.
« on: November 06, 2018, 10:47:38 AM »
Hi All,

We are pleased to announce a hotfix release of Comodo Cloud Antivirus v1.21.458953.792.

Download:
https://download.comodo.com/ccav/installers/ccav_installer.exe

Checksum:
SHA1: BE85E35EF8091F305D92F02B9A076E37A99B84B9
SHA256: 99E183ABB50B0B2E597EFE791C332D7AC2BC3481049A44C55CE3EA9F844E4D47

Fix:
- Defect with abnormal exit of CCAV.

At this point this release is available only for new installations. We shall release updates to older versions very soon.

Please give it a try and share your feedback.

Thanks
Shane.
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Offline megaherz33

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Re: Comodo Cloud Antivirus v1.21.465847.842 hotfix release.
« Reply #1 on: November 06, 2018, 10:56:26 AM »
The problem with the browser Opera is not solved



CIS v.11.0.0.6802
CCAV v.2.0.470195.867 Beta
CMS v.3.5.4009

Offline Ploget

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Re: Comodo Cloud Antivirus v1.21.465847.842 hotfix release.
« Reply #2 on: November 06, 2018, 11:30:40 AM »
Clean install . . . . no problems and running well

Please give it a try and share your feedback.
« Last Edit: November 06, 2018, 11:33:40 AM by Ploget »
Ploget
 
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CIS v.11.0.0.6802 - CCAV v.2.0.470195.867 Beta
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Offline NDABBRU

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Re: Comodo Cloud Antivirus v1.21.465847.842 hotfix release.
« Reply #3 on: November 06, 2018, 12:02:32 PM »
What are the news and corrections?

Offline Flykite

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Re: Comodo Cloud Antivirus v1.21.465847.842 hotfix release.
« Reply #4 on: November 06, 2018, 07:24:51 PM »
Hi megaherz33,

Opera issue will be fixed in the coming release.
Thank you!
The problem with the browser Opera is not solved

Offline megaherz33

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Re: Comodo Cloud Antivirus v1.21.465847.842 hotfix release.
« Reply #5 on: November 07, 2018, 09:12:42 AM »
Hi megaherz33,

Opera issue will be fixed in the coming release.
Thank you!

Hi,

When is the next version planned?



CIS v.11.0.0.6802
CCAV v.2.0.470195.867 Beta
CMS v.3.5.4009

Offline yashkhan

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Re: Comodo Cloud Antivirus v1.21.465847.842 hotfix release.
« Reply #6 on: November 11, 2018, 02:36:19 PM »
It seems there is an incompatibility or issue between CCAV and Sticky Password Manager. When I use Sticky Password, the CPU is constantly between 40-50% and the laptop heats-up like a fire within 10-15 mins.

I tried Sticky Password with ESET Internet Security and Kaspersky Internet Security and no such prob.

Win 10 64
Chrome Portable
« Last Edit: November 11, 2018, 03:53:02 PM by yashkhan »

Offline Flykite

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Re: Comodo Cloud Antivirus v1.21.465847.842 hotfix release.
« Reply #7 on: November 12, 2018, 02:39:26 AM »
Hi yashkhan,
I cannot reproduce it on my side, could you please describe it in detail, OS version or any step?
Attached my screenshot.
Thanks for your support!
It seems there is an incompatibility or issue between CCAV and Sticky Password Manager. When I use Sticky Password, the CPU is constantly between 40-50% and the laptop heats-up like a fire within 10-15 mins.

I tried Sticky Password with ESET Internet Security and Kaspersky Internet Security and no such prob.

Win 10 64
Chrome Portable

Offline Flykite

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Re: Comodo Cloud Antivirus v1.21.465847.842 hotfix release.
« Reply #8 on: November 12, 2018, 08:41:10 PM »
Hi yashkhan,
If possible you can have a try to add "Sticky Password Manager" to Exclusions list.

It seems there is an incompatibility or issue between CCAV and Sticky Password Manager. When I use Sticky Password, the CPU is constantly between 40-50% and the laptop heats-up like a fire within 10-15 mins.

I tried Sticky Password with ESET Internet Security and Kaspersky Internet Security and no such prob.

Win 10 64
Chrome Portable

Offline yashkhan

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Re: Comodo Cloud Antivirus v1.21.465847.842 hotfix release.
« Reply #9 on: November 13, 2018, 03:41:03 AM »
Flykite,

Win 10 Pro 64 Bit (Version 1803)
Sticky Password Manager (Latest Version)
Google Chrome Portable (from portableapps website)

You tried Sticky on Internet Explorer. The screenshot shows 2 Sticky Password processes.
Try Sticky on Chrome Portable. There should be 3 Sticky Password processes.

UPDATE

Sticky Password (32 bit) process uses high CPU.

Tried adding it, all the 3 processes, Sticky Password folder in Program Files (x86) in Excluded Paths and Excluded Applications, still high CPU.

UPDATE

It seems is not a browser related issue.

Started Sticky Password, Sticky Password (32 bit) process remains normal.
Started Sticky Password and Signed-In/Unlocked, Sticky Password (32 bit) process uses high CPU.

UPDATE

Tried with CFW and no such issue.

UPDATE

Tried disabling AV, Sandbox, Cloud and Heur Command-Line Analysis, still high CPU.

Tried adding Sticky Password (32 bit) process i.e stpass.exe in "Don't detect shellcode injections in these applications", CPU remains normal.

So adding stpass.exe in "Don't detect shellcode injections" fixes the issue.

By the way, "Don't detect shellcode injections" works even with AV, Sandbox, Cloud, etc disabled?
« Last Edit: November 13, 2018, 06:14:57 AM by yashkhan »

Offline Flykite

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Re: Comodo Cloud Antivirus v1.21.465847.842 hotfix release.
« Reply #10 on: November 14, 2018, 02:03:52 AM »
Hi,
By the way, "Don't detect shellcode injections" works even with AV, Sandbox, Cloud, etc disabled?
Yes, it is not related to AV, Sandbox, Cloud etc

For Sticky Password Manager issue,  we still cannot reproduce it on our side, if possible could you please create one dump file of the process when it is taking high CPU usage?
Thank you!
Flykite,

Win 10 Pro 64 Bit (Version 1803)
Sticky Password Manager (Latest Version)
Google Chrome Portable (from portableapps website)

You tried Sticky on Internet Explorer. The screenshot shows 2 Sticky Password processes.
Try Sticky on Chrome Portable. There should be 3 Sticky Password processes.

UPDATE

Sticky Password (32 bit) process uses high CPU.

Tried adding it, all the 3 processes, Sticky Password folder in Program Files (x86) in Excluded Paths and Excluded Applications, still high CPU.

UPDATE

It seems is not a browser related issue.

Started Sticky Password, Sticky Password (32 bit) process remains normal.
Started Sticky Password and Signed-In/Unlocked, Sticky Password (32 bit) process uses high CPU.

UPDATE

Tried with CFW and no such issue.

UPDATE

Tried disabling AV, Sandbox, Cloud and Heur Command-Line Analysis, still high CPU.

Tried adding Sticky Password (32 bit) process i.e stpass.exe in "Don't detect shellcode injections in these applications", CPU remains normal.

So adding stpass.exe in "Don't detect shellcode injections" fixes the issue.

By the way, "Don't detect shellcode injections" works even with AV, Sandbox, Cloud, etc disabled?

Offline yashkhan

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Re: Comodo Cloud Antivirus v1.21.465847.842 hotfix release.
« Reply #11 on: November 14, 2018, 09:20:03 PM »
Flykite,

I reinstalled CCAV and the issue is fixed now. I wonder what caused the issue? If the issue returns then I will provide the dump file.

Offline Flykite

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Re: Comodo Cloud Antivirus v1.21.465847.842 hotfix release.
« Reply #12 on: November 18, 2018, 08:09:35 PM »
Hi yashkhan,

Thank you!
Flykite,

I reinstalled CCAV and the issue is fixed now. I wonder what caused the issue? If the issue returns then I will provide the dump file.

Offline megaherz33

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Re: Comodo Cloud Antivirus v1.21.465847.842 hotfix release.
« Reply #13 on: January 07, 2019, 01:27:17 PM »
When will the new version of the antivirus?



CIS v.11.0.0.6802
CCAV v.2.0.470195.867 Beta
CMS v.3.5.4009

Offline wasgij6

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Re: Comodo Cloud Antivirus v1.21.465847.842 hotfix release.
« Reply #14 on: January 07, 2019, 01:41:55 PM »
When will the new version of the antivirus?

when its ready
| Win 10 Pro (x64) | UAC Disabled | CCAV | Intel i7 4770k | Asus Maximus VI Formula Mobo | Asus GeForce GTX 780 | G.Skill TridentX 32gb RAM | Samsung 850 Pro SSD |

 

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