Author Topic: Comodo Cloud Antivirus v1.12.420066.533 RC  (Read 28435 times)

Offline woodrow

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Re: Comodo Cloud Antivirus v1.12.420066.533 RC
« Reply #75 on: July 24, 2017, 03:31:06 AM »
Hi nasion, I did not generate any new files, they are all the same that have already been sandboxed and analyzed by valkyrie.

/W

Offline nasion

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Re: Comodo Cloud Antivirus v1.12.420066.533 RC
« Reply #76 on: July 24, 2017, 05:26:11 AM »
Hi nasion, I did not generate any new files, they are all the same that have already been sandboxed and analyzed by valkyrie.

/W

As I know from others (I donot know if they are from you),the sha1 should be following:
c5b5b46f69e3ef9db69e047da249f4762fe1a6e8
41b019700a7c936e85a49faa31638553fe6899b8
85c3b57ca19f5b8212fefd32533ef4902a2eefe5
b22a82b28e235f59e75a0cb1794ef08b0a442f9a
ece7e3e87e5a12c2898eac368e83ca47db4217c5
17b0b7dcc06fcdfd7470085aa55c872b81248d96
045604914c7dda45adce2969d69ccc3f0ea6b4b1
They are all malware files.

Another potential reason is for "down to 0" ,Valkyrie cannot read the file ,the Valkyrie will delete the the related record .

Offline mad

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Re: Comodo Cloud Antivirus v1.12.420066.533 RC
« Reply #77 on: July 24, 2017, 04:32:12 PM »
Hello ,The main UI is the all Valkryie analyzed files ,but the sub UI is the last week(past 7 days) .so please select all Valkyrie log for sub UI.
Ah, yes, indeed. I have missed that selection. Now it shows the 28 as the main window does.

Any luck finding out why I have so many files for analysis and some dating to 2016?

Offline nasion

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Re: Comodo Cloud Antivirus v1.12.420066.533 RC
« Reply #78 on: July 24, 2017, 08:54:08 PM »
Ah, yes, indeed. I have missed that selection. Now it shows the 28 as the main window does.

Any luck finding out why I have so many files for analysis and some dating to 2016?

Hello mad,
Can you give me a screenshot ?I am sorry for I miss your meaning.

Offline mad

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Re: Comodo Cloud Antivirus v1.12.420066.533 RC
« Reply #79 on: July 25, 2017, 03:57:37 PM »
Hello nasion,
I have attached the screenshots on the 3rd page of this thread (post is from 17.07.).
I also sent some sample files from the list to Flykite.
« Last Edit: July 25, 2017, 04:00:57 PM by mad »

Offline nasion

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Re: Comodo Cloud Antivirus v1.12.420066.533 RC
« Reply #80 on: July 25, 2017, 09:40:07 PM »
Hello nasion,
I have attached the screenshots on the 3rd page of this thread (post is from 17.07.).
I also sent some sample files from the list to Flykite.


Is the ccav  running at VMware ? We found similar issue at VMware . Valkryie get the system time as log time.
Can you reproduce this quesion ?
« Last Edit: July 25, 2017, 10:03:32 PM by nasion »

Offline Jagdish

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Comodo Cloud Antivirus v1.12.421630.537
« Reply #81 on: July 26, 2017, 04:18:42 AM »
Comodo Cloud Antivirus v1.12.421630.537 - Chrome-Update with running Antivirus not possible.
I had to stop the Antivirusmdule to run the update.

Offline mad

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Re: Comodo Cloud Antivirus v1.12.420066.533 RC
« Reply #82 on: July 26, 2017, 12:22:28 PM »
Is the ccav  running at VMware ? We found similar issue at VMware . Valkryie get the system time as log time.
Can you reproduce this quesion ?
I am not using any virtualization SW.
I used the first few versions of CCAV, but they were not ready for prime time, so I used other products in the mean time (= uninstalling CCAV).
A few months ago, I tried CCAV again and liked the improvements.
I suspect they might have been some left-over entries from the early versions.
Do you have any clean utility or script? Or this does not have anything to do with some left-over files/registry entries?

Offline nasion

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Re: Comodo Cloud Antivirus v1.12.420066.533 RC
« Reply #83 on: July 26, 2017, 10:40:24 PM »
I am not using any virtualization SW.
I used the first few versions of CCAV, but they were not ready for prime time, so I used other products in the mean time (= uninstalling CCAV).
A few months ago, I tried CCAV again and liked the improvements.
I suspect they might have been some left-over entries from the early versions.
Do you have any clean utility or script? Or this does not have anything to do with some left-over files/registry entries?

Yes, I see.
The early ccav maybe have bug when uninstalling product ,which led to let some db file at ccav installing path.
So please use the pchunter.exe tool (ccav have selfprotect so you cannot delete it directly) to delete the Valkyrie datebase file .that is at  C:\ProgramData\COMODO\CCAV\ccav_varkyrie.db by default.
After you delete the database file ,you should reboot pc to avoiding the ccav crash .
Thankyou .

Offline nasion

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Re: Comodo Cloud Antivirus v1.12.421630.537
« Reply #84 on: July 26, 2017, 11:02:27 PM »
Comodo Cloud Antivirus v1.12.421630.537 - Chrome-Update with running Antivirus not possible.
I had to stop the Antivirusmdule to run the update.

What is your os system ?  If it is win7 ,you should install win7 sp firstly.
chrome use sha256 signature, but system cannot read the correct the signature at win7 without sp.

Thank you

Offline Jagdish

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Re: Comodo Cloud Antivirus v1.12.420066.533 RC
« Reply #85 on: July 27, 2017, 03:46:08 AM »
Hi Naison,
it's Windows 10 1703

Offline mad

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Re: Comodo Cloud Antivirus v1.12.420066.533 RC
« Reply #86 on: July 27, 2017, 04:25:16 PM »
Yes, I see.
The early ccav maybe have bug when uninstalling product ,which led to let some db file at ccav installing path.
So please use the pchunter.exe tool (ccav have selfprotect so you cannot delete it directly) to delete the Valkyrie datebase file .that is at  C:\ProgramData\COMODO\CCAV\ccav_varkyrie.db by default.
After you delete the database file ,you should reboot pc to avoiding the ccav crash .
Thankyou .
Hey nasion. Unfortunately PcHunter is not working on Win10 Creator Update (Load Driver Error). Is there any alternative?

Offline woodrow

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Re: Comodo Cloud Antivirus v1.12.420066.533 RC
« Reply #87 on: July 28, 2017, 05:57:18 AM »
Maybe Comodo should make their own uninstall-tool, covering all security products?
It is not the first time I have seen users who have problems with leftovers, including my own experiences.

On a side-note I like to add that I saw a CFW 10 installation with 92 files still unrecognized since sometime in May this year.
It seems this is a regular problem with all the security apps, or?

/W

Offline Umesh

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Re: Comodo Cloud Antivirus v1.12.420066.533 RC
« Reply #88 on: July 28, 2017, 12:57:26 PM »
We can't stop malware entering user's PC but we render them use-less when they enter PC: Welcome to Comodo's Default Deny innovation

Offline mad

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Re: Comodo Cloud Antivirus v1.12.420066.533 RC
« Reply #89 on: July 29, 2017, 08:33:50 PM »
Hey nasion. Unfortunately PcHunter is not working on Win10 Creator Update (Load Driver Error). Is there any alternative?

Never mind, I have done a clean reinstall of CCAV, set it up again and the problem seems to be fixed.
If anything, I will report back.

 

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