Author Topic: CIS and BSOD at boot only  (Read 1542 times)

Offline anuswara

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Re: CIS and BSOD at boot only
« Reply #30 on: January 25, 2019, 10:08:31 AM »
All these tasks seem to POSTICIPATE (delay) the crash, not to avoid it.

(After only 3 months of tests I am really dead).




Offline anuswara

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Re: CIS and BSOD at boot only
« Reply #31 on: February 01, 2019, 03:28:57 PM »
Please help (and fix), Please! Please!

The changes in regedit suggested by dev are unuseful. They only delayed (and that is even worse, because I lost all my job; its better to bsod at beginning of the work - just after power on the pc - not in the middle) the BSOD caused by Comodo driver.
Here, again, the bluescreen and related CIS crash:

https://postimg.cc/4nmHNHV8
here the log generated by Comodo itself:
https://www86.zippyshare.com/v/aqccGhb1/file.html

here, as usual, the eventviewer and cis daily installation:
https://drive.google.com/open?id=1LKiPlWU-dtQLroI_5KQ-PkeNGJc8d9RH

and, as usual, again the FULL FULL Complete dump (more complete than usual):
https://drive.google.com/open?id=1_abYZIZv8fR8_mEgUlAoIAo0NDL8-c6y

I really dont understand why it is so difficult to fix this big issue via dev instead of via instructions for the user.
(NB: Now I delete the changes in Regedit related to Guardmode!).
PS: since the devs consider "CmdAgent" as the cause of my BSOD, I am sure than after three months I could hope for a real and definitive fix.
Thanks.

Offline Metheni

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Re: CIS and BSOD at boot only
« Reply #32 on: February 06, 2019, 04:20:55 AM »
Hi anuswara,

It seems previously provided dumps was not valid.
Now developers finished analysis of logs and dumps provided in last post and have some ideas, they will get it fixed as soon as possible.

Offline anuswara

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Re: CIS and BSOD at boot only
« Reply #33 on: February 06, 2019, 06:41:17 AM »
Wow Metheni, that is a great news!
Thanks!!!

Offline anuswara

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Re: CIS and BSOD at boot only
« Reply #34 on: February 11, 2019, 06:13:59 PM »
Hi Metheni,

are there "Release candidate" with this new fix?
thanks.

Offline Metheni

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Re: CIS and BSOD at boot only
« Reply #35 on: February 12, 2019, 01:52:56 AM »
Hi anuswara,

Here it is.
https://forums.comodo.com/beta-corner-cis/comodo-internet-security-v11006778-rc-t123772.0.html

But it doesn't include fix for your issue, developers are still working on it. Expecting to fix it soon.
« Last Edit: February 12, 2019, 02:46:10 AM by Metheni »

Offline anuswara

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Re: CIS and BSOD at boot only
« Reply #36 on: March 03, 2019, 09:13:40 AM »
Hi Metheni,

may be that the beta v12.0.0.6798
https://forums.comodo.com/beta-corner-cis/comodo-internet-security-2019-beta-v12006798-is-now-available-for-download-t123873.0.html
is "mine", i.e. it fixes my issue?

(Anyway I hope the fix will come before May, because with warm weather I cannot leave my pc always on, even at night).
Thanks a lot.

PS: when available, will I have to perform a clean install after running your removing tool? or just via CIS autoupdate?
thanks.
« Last Edit: March 03, 2019, 09:16:36 AM by anuswara »

Offline Metheni

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Re: CIS and BSOD at boot only
« Reply #37 on: March 04, 2019, 07:24:01 AM »
Hi Anuswara,

Yes, this build can help you. Please wait for the stable release.

Or if you would like try beta, clean install: https://forums.comodo.com/beta-corner-cis/comodo-internet-security-2019-beta-v12006798-is-now-available-for-download-t123873.0.html;msg885758#msg885758

Please give us your feedback.

 

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