Author Topic: CIS 11 stops Windows 10 updates  (Read 198 times)

Offline Eljo

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CIS 11 stops Windows 10 updates
« on: December 15, 2018, 07:54:43 AM »
Hi all,

I found that CIS had stopped my Windows 10 update. Last month I checked manually if Microsoft had new updates\upgrades. There were updates but every time after restart I got "update failed".

By shutting down CIS the update went fine.

How to avoid CIS stopping new Microsoft updates?
« Last Edit: December 15, 2018, 12:12:13 PM by Eljo »
My questions and remarks will not always point to below mentioned machines!
Windows 10 ASUS A75DE, AMD A8 4500M, 1.9Ghz, Radeon Dual HD7640G, SSD 120GB, SSD500, Ram 8GB,  CIS.

Offline PremJK

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Re: CIS 11 stops Windows 10 updates
« Reply #1 on: December 17, 2018, 08:40:58 AM »
Hi Eljo,

Thanks for reporting.

Can you please check your Inbox for private message and provide the requested logs.

You can upload the requested logs in any online storage and share us the download link.

Thanks in advance.

Kind Regards,
PremJK   

Offline Eljo

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Re: CIS 11 stops Windows 10 updates
« Reply #2 on: December 18, 2018, 05:32:06 AM »
Link send  ;)
My questions and remarks will not always point to below mentioned machines!
Windows 10 ASUS A75DE, AMD A8 4500M, 1.9Ghz, Radeon Dual HD7640G, SSD 120GB, SSD500, Ram 8GB,  CIS.

Offline PremJK

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Re: CIS 11 stops Windows 10 updates
« Reply #3 on: December 18, 2018, 05:37:29 AM »
Hi Eljo,

Thanks for providing the requested logs. Will forward the logs to developer for investigation.

Kind Regards,
PremJK

 

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