Author Topic: Comodo software as a blind computer user? Not "cómodo" enough.  (Read 7752 times)

Offline RobertoC2k10

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Comodo software as a blind computer user? Not "cómodo" enough.
« on: September 16, 2010, 02:27:43 PM »
I'm wondering if makers of antivirus, firewall and other security software really think blind users are born with malware. It seems everybody is working their hardest to keep blind computer users away by making their software suites as inaccessible as possible to screen readers. After a forced software update shredded the last bit of accessibility left in Avast 5, I've been scouring the net for an alternative that can be used with a screen reader for the blind like JAWS (commercial) or NVDA (free) screen readers. Everything from the installers, to the actual programs and the uninstallers are a nightmare to access.

What does this have to do with Comodo? Well, you guys didn't score well in this department either! I was excited when I launched the installer and I could use the keyboard to move around (TAB, Shift+TAB) and activate options (spacebar, Enter) - and the selections were read by the screen reader. I thought I had finally found what I needed. That was until the last screen where Comodo asks for a reboot and the system focus is stuck in the YES button, with no way to access the NO button. Oh well at that "reboot now yes or yes" dilemma I decided to reboot.

Again, another brief moment of excitement when the CIS system tray icon displayed a menu that can be navigated via the keyboard and is spoken by the screen reader. Unfortunately, opening the main UI revealed an inaccessible window with focus stuck in the "Summary" button and no way to navigate via the keyboard and read everything else.

Given that Comodo has come closer to delivering something that is usable, is it too much to ask to make the main UI accessible? PLEASE! The only alternative seems to be Microsoft's own security suite, with questionable security scores and whose resident protection slows down file access to a crawl.

Thank you.

FYI on the thread's subject: "not cómodo enough" is pun-intended, as "cómodo" is Spanish for "comfortable".  ;)
« Last Edit: September 16, 2010, 02:41:22 PM by RobertoC2k10 »

Offline RobertoC2k10

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Re: Comodo software as a blind computer user? Not "cómodo" enough.
« Reply #1 on: October 12, 2010, 01:18:11 AM »
Oh well, I had to uninstall everything Comodo. Thanks for the attention.

Offline languy99

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Re: Comodo software as a blind computer user? Not "cómodo" enough.
« Reply #2 on: October 12, 2010, 01:29:35 AM »
well sorry you feel this way but I understand your problem. Comodo has just redesigned their user interface with this version. In the next versions they will work on improving things and maybe the ability for screen readers to read comodo will be one of them.
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Offline urbaneve

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Re: Comodo software as a blind computer user? Not "cómodo" enough.
« Reply #3 on: February 20, 2011, 05:08:51 PM »
i dont see where any improvements have been made.  this program is not user friendly and sure as hell does not allow you to uninstall. I agree with Robert, Comodo does not make this program (firewall) easy to use, set and apply.  in truth, it is an absolute nightmare to remove.  (if your asking why I removed..... well, my 5 year son couldnt play toontown on his computer)  i'd give anything for the makers of Comodo Firewall to put up with a screaming 5 year old for 3 days.  Maybe thats what will drive the devs to make a program work better.......  the length of time it takes for your child to stop crying because he cant play disney....


Offline jay2007tech

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Re: Comodo software as a blind computer user? Not "cómodo" enough.
« Reply #4 on: February 21, 2011, 08:57:07 PM »
While there's mulitiable ways, so here's one

1)click on "start"
2) click on "control panel"
3) Click on" programs"
4)  search for the software you want to uninstall, in this case "Comodo Internet Security"
5)  "Right click" on the software to uninstall

Done :)
It's hard being a crooked Admin when the files won't pass an md5checksum test.  But like any other good crooked Admin it can be done, it just takes time(and lots of it) and a few aspirins

Offline nondescriptusername

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Re: Comodo software as a blind computer user? Not "cómodo" enough.
« Reply #5 on: March 18, 2011, 09:06:25 AM »
The fact that you would put up with a screaming five year old for three days and not put some manners on her is what disturbs me more than your inability to operate the add/remove panel on Windows.

 

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