Author Topic: Exception Breakpoint---appcrash  (Read 6139 times)

Offline ozzieo

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Exception Breakpoint---appcrash
« on: August 15, 2017, 12:19:31 AM »
hi all. im new here and just joined the forum thru total frustration and hoping to be able to get some solid help in fixing this issue once and for all, ive been using icedragon browser for 3 yrs now i spose, after countless reinstalls to try fix this issue, i get ice dragon has stopped working, close program, exception point app crash, (0x80000003) 0x63002cd along with different error numbers in the past 3 years, says a plugin has crashed , i love ice dragon browser, its clean. light, very fast (sometimes) if this doesnt crash it first, unobtrusive, but i am just about at the end of my tether with it as i cant seem to fix this problem, i dont want to go to chrome, i dont like it, but the way things are going unless i can get this sorted i have not much choice, im aware icedragon is firefox based and comodo dragon is chrome based, im no computer wiz thats for sure but im no dummy ether, but im not that good with software issues, the exception breakpoint box appears when i go to restart the pc, i restart it then its ok for about 10 mins then does it again with slow browser action or it crashes, any help would be greatly appreciated

thx in advance ozz

Offline futuretech

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Re: Exception Breakpoint---appcrash
« Reply #1 on: August 15, 2017, 10:09:25 AM »
Have you tried running icedragon in safe mode or disabling all plugins?

Quote
says a plugin has crashed
Does it indicate which plugin?

Offline captainsticks

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Re: Exception Breakpoint---appcrash
« Reply #2 on: August 20, 2017, 02:46:16 PM »
Hi ozzieo,
I understand you are not happy with the issue, but remember this is a community based Forum and please consider what you are posting.
If a solution was known it would be posted by a member.

Thank you.

Posting system information might help in finding a cause and a solution.
....Be sure to include:

- Your Operating System (and whether it's 32bit/64bit);
- Security Software Installed;
- How you produced the problem;
- How you tried to resolve the problem;
- Screen-shots with the error (if any);
- Post Memory Dumps on crash if you encounter any;
- Any other Additional Information;


Offline ozzieo

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Re: Exception Breakpoint---appcrash
« Reply #3 on: December 13, 2017, 07:10:20 PM »
hi,
ok ill try again, ive just reinstalled W7 ultimate 64 bit direct file from microsoft, reinstalled icedragon directly from the icedragon website, latest version 52 and then it said it reverts to version 40, installed that and im having the same issues as earlier, why does it revert from version 52 to version 40
ice dragon is slow and it hangs up all the time, other times its lightning fast, i dont know why im having these issues with icedragon, i tried chrome and i dont have this issue, i just dont like chrome and i want to get icedragon working properly

thx ozz




Offline EricJH

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Re: Exception Breakpoint---appcrash
« Reply #4 on: December 13, 2017, 10:37:51 PM »
Can you check the version number of IceDragon? Did you or the automatic updater update IceDragon from v52 to v40?

Offline ozzieo

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Re: Exception Breakpoint---appcrash
« Reply #5 on: December 13, 2017, 10:50:41 PM »
hi eric, thx for the reply, all i did was went to icedragon website for the latest version of icedragon, started the download then it said v52 but v40 was to be installed, so i did that, ive installed and reinstalled icedragon now probably 50 times trying to get it right, same thing happens everytime, ive been with icedragon now for about 4-5 yrs, originally it was fantastic, so quick at times you couldnt even see a page change, now its like a turtle for me, and im not that good on software stuff, i know the basics thats about it but from good to really bad doing nothing different makes me wonder what the hell is in icedragon set ups , ive changed nothing fro the start, all ive done is reinstalled w7, and this is the 3rd time now thinking its a w7 problem, and you know what sort of pain that is, hundreds of updates, reinstalling everything again, and then i have the same issues with icedragon, chrome i dont have it...why ??? and chrome is comodo dragon based and icedragon is firefox based
« Last Edit: December 13, 2017, 10:57:30 PM by ozzieo »

Offline ozzieo

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Re: Exception Breakpoint---appcrash
« Reply #6 on: December 13, 2017, 11:34:04 PM »
 i managed to screenshot this, so what am i doing wrong here ???


« Last Edit: December 13, 2017, 11:36:08 PM by ozzieo »

Offline EricJH

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Re: Exception Breakpoint---appcrash
« Reply #7 on: December 14, 2017, 10:57:59 AM »
You can use the direct download link from Comodo Ice Dragon 52.0.0.4 Released. It will give you v52. The download link provided there always gives the latest version.

Offline ozzieo

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Re: Exception Breakpoint---appcrash
« Reply #8 on: December 14, 2017, 06:08:52 PM »
thx eric ill try that, but that still doesnt explain why it says v52 and it reverts to v40
problem is to get a screen shot of when this exception break point box comes up is when i go to restart the pc, so i cant use capture or the print screen button to take it, and as soon as it click restart or shutdown it stops all that working and thats when the box shows up, so i have to have my phone ready to take a pic , quite often it says ice dragon will say icedragon not responding up the top of the page, then it rights itself until it does it again and doesnt matter what website im in itll do it when it wants to and it has done this in whatever version of icedragon ive had installed

Offline EricJH

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Re: Exception Breakpoint---appcrash
« Reply #9 on: December 14, 2017, 10:50:20 PM »
I think the page from which you are downloading the installer of IceDragon may be serving the wrong version. From which page are you downloading the installer from?

The links in the release topic will provide the installer of v52. You can check by checking the Details tab of the Properties of the installer.

Offline ozzieo

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Re: Exception Breakpoint---appcrash
« Reply #10 on: December 14, 2017, 11:01:05 PM »
eric it was comodo icedragon website, the comodo icedragon page, i made sure there was no other name after the comodo icedragon page name that it was a 2nd or 3rd party, im savvy enough to know that and it was icedragon website, and ive downloaded this upteen times b4 with the same results

so when i do this from the link you provided , what do i do ?? uninstall icedragon completely, then reinstall from that link, then a reinstall, and what about my bookmarks and things ive saved, what happens there ? because honestly eric , this icedragon is as slow as a wet week, multiplied by a month of it

cheers ozz
« Last Edit: December 14, 2017, 11:03:14 PM by ozzieo »

Offline ozzieo

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Re: Exception Breakpoint---appcrash
« Reply #11 on: December 15, 2017, 06:22:57 AM »
well eric i went ahead and installed version 52 link you gave me over the top of what i had already, dont know if thats the right way to do it,  but i will keep you posted of what and how its going  :)

i thank you for your, help, time an patience   8)

cheers ozz

Offline EricJH

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Re: Exception Breakpoint---appcrash
« Reply #12 on: December 15, 2017, 04:48:11 PM »
Let me know if things worked out for you or not.

Offline ozzieo

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Re: Exception Breakpoint---appcrash
« Reply #13 on: December 15, 2017, 08:27:58 PM »
Let me know if things worked out for you or not.

ok eric thx,
but i do have some questions, last night when i installed it it was as quick as, seems the longer i stay on the net the slower it gets, now i dont know if thats in the settings, or my internet, for eg, my computer forum warp9systems, which is powered by proboards, last night it was quick to change pages and threads, and reply to posts,  today its as slow as a wet week again, takes forever to change a page, whether its proboards servers cant keep up or my setting in icedragon , or my net connecton i havent a clue, it took me over 30 seconds to just get here to this site, so any suggestions to fix this id be very greatful, once again with chrome its doesnt do this and i dont get why

cheers ozz

Offline EricJH

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Re: Exception Breakpoint---appcrash
« Reply #14 on: December 16, 2017, 10:46:51 AM »
Trying cleaning cache and restarting the browser for starters. If that does not work (sufficiently) try running IceDragon in safe mode with the extensions disabled. Or along the same line disable extensions one by one until the problem gets fixed.

How does your computer connect to the modem/router? Wired or wireless?

To learn if a problem is related to your connection or browser try accessing the web with another browser. If both browsers have the same problems it is most likely the connection or less likely something on your computer. When the browsers perform differently on the same web sites at the approx same time then the problem is with the browser.

 

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