Author Topic: Can't Sync with FF Account  (Read 270 times)

Offline RadioSteve

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  • Posts: 6
Can't Sync with FF Account
« on: February 08, 2018, 08:27:17 AM »
I have installed CID on my work computer to replace Firefox, but I am unable to sync with my FF account.

I have also attempted to  restore and import bookmarks without success, so basically I can't use CID.

Any suggestions out there?

Offline Andrei Hreapca

  • Comodo Staff
  • Comodo Member
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  • Posts: 44
Re: Can't Sync with FF Account
« Reply #1 on: February 09, 2018, 04:16:05 AM »
Hi RadioSteve, thank you very much for reporting this issue!


We will look into this issue, but we will need more information.

What is the version of Comodo IceDragon you encountered this issue in?

After the sync fails can you go to about:sync-log and see if any log is added there and send it to us.

Make sure you're device is not blocked (can check on the "Manage Account" page, there is a link to it on the sync page in Options).

Thank you very much,
Andrei

Offline RadioSteve

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  • Posts: 6
Re: Can't Sync with FF Account
« Reply #2 on: February 09, 2018, 06:29:05 AM »
Well, I'm not sure what happened but I opened CID this morning, signed in to my Yahoo account and viola!  Everything synced.

 :BNC :rocks:

 

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