Please go to following link and try our own installer which we have made available as BETA:
http://forums.comodo.com/index.php/topic,650.0.html
So any user who could not install CPF b'caz of InstallShield errors should try this and give us their feedback so that we can improve that if needed and can deploy it for future CPF releases. Thanks
Hi,
This topic is devoted to issues being faced by some users while installing and un-installing CPF.
CPF uses Install Shield as installer and users have reported following two problems so far:
1. During Installation:
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1. "Error 1608. Unable to create InstallDriver instance"
This is Install Shield specific error and for this following link is suggested by InstallShield.
http://consumer.installshield.com/kb.asp?id=Q108440 In case trouble shooting provided in above link does not work, there is nothing we can do.
2. During Un-installation:
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1. User doesn't see any entry of CPF in "Control Panel->Add/Remove Programs" section.
2. When user tries to un-install CPF from "Add/Remove Programs" section, but not able to do so as nothing happens after clicking on 'Change/Remove" link in it.
This is again Install Shield specific problem. For some reasons Install Shield fails to create proper link to CPF's un-installation.
Try following method:
a) Try to run setup again and if it detects that CPF is installed, it will prompt
"Do you want to un-install Comodo Personal Firewall?", opt for yes and it should un-install CPF.
If above fails do following:
i)Go to "Start->Run" and type "cmd" in combo box and press OK button. It will open DOS console window.
ii) Use 'cd" DOS command to change directory to CPF installation directory, which is by default
'[Program Files Folder]\Comodo\Personal Firewall', so if you have OS installed in 'C' drive, it should be
"C:\Program Files\Comodo\Personal Firewall".
iii) type in "fwconfig -uninstall" and press "Enter" key.
iv) A dialog box will appear, there after just follow it to un-install CPF.
Above method removes Comodo Personal Firewall configuration from system, but still files will be there in installation directory, that you can delete manually.
One more thing it does not remove Comodo Launch Pad from system, in case you have CPF as the only installed product and want to un-install "Comodo Launch Pad" also, you will have to delete CLP files manually.
CLP is installed at following location:
[Program Files Folder]\Comodo\LaunchPad
If anybody is experiencing any problem with setup not mentioned above, please add your problem and we will try to help as much as we can.
Btw we are working on our own installer and it is in testing, we will be releasing CPF with its own installer soon.