Author Topic: Revoking Free Certificates  (Read 5593 times)

Offline snpower

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Revoking Free Certificates
« on: November 30, 2010, 07:13:16 PM »
I had email certificates (free) issued for two email accounts. I reinstalled my OS and now signed & encrypted email is not available.

How can I get these free certs. revoked so I can reapply?

Stephen

Offline Cavehomme

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Re: Revoking Free Certificates
« Reply #1 on: March 03, 2011, 03:13:08 PM »
I had email certificates (free) issued for two email accounts. I reinstalled my OS and now signed & encrypted email is not available.

How can I get these free certs. revoked so I can reapply?

Stephen


It is amazing that you have had to wait so long and still not a single reply!

I am facing a similar issue. If you still have the original email they sent you, then towards the bottom there is a link to revoke the certificate...but you must know the password / revocation code that was used originally. I either have a problem with mine, or more precisely my password manager has somehow lost it or I deleted it inadevertantly, and now I am stuck, not knowing how to proceed, and that's why I came to this forum, but I guess I cannot wat a few months for an answer   ;)

Offline Sal Amander

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Re: Revoking Free Certificates
« Reply #2 on: March 03, 2011, 03:25:11 PM »
It is amazing that you have had to wait so long and still not a single reply!

I am facing a similar issue. If you still have the original email they sent you, then towards the bottom there is a link to revoke the certificate...but you must know the password / revocation code that was used originally. I either have a problem with mine, or more precisely my password manager has somehow lost it or I deleted it inadevertantly, and now I am stuck, not knowing how to proceed, and that's why I came to this forum, but I guess I cannot wat a few months for an answer   ;)

Please register for a Support Account and submit a support ticket via our support site of https://support.comodo.com

Offline Cavehomme

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Re: Revoking Free Certificates
« Reply #3 on: March 03, 2011, 03:33:46 PM »
Please register for a Support Account and submit a support ticket via our support site of https://support.comodo.com

Thanks for very prompt response   :)   , in the meantime I found that on another thread and did it, also a second thread mentioned to send and email to  support (cse-support[at]comodo.com) so I also did that !

I included the original registration email to support my request, so I hope that is sufficient.

 

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