Author Topic: Certificate collection error  (Read 10946 times)

Offline Game Over

  • Newbie
  • *
  • Posts: 2
Certificate collection error
« on: May 02, 2011, 12:39:37 AM »
I installed SecureEmail, typed my E-mail account, checked out my E-mail and clicked the link in the message, but the page was too slow so I refreshed the certification page, and when the page refreshed, I got the ERROR 0x80092004.
What's wrong with the certification? and what should I do now to install my certificate without error message?

Offline Jacob

  • Global Moderator
  • Comodo's Hero
  • *****
  • Posts: 2824
Re: Certificate collection error
« Reply #1 on: May 02, 2011, 12:44:18 AM »
Hello;

What Browser Were You Using? and Also; Whats the OS you are using?

Kind Regards
Thanks....Jake

Please Follow The Forum Rules!

Offline Game Over

  • Newbie
  • *
  • Posts: 2
Re: Certificate collection error
« Reply #2 on: May 02, 2011, 07:29:47 AM »
I'm using Mozilla Firefox, and the OS is Windows XP.

Offline Jacob

  • Global Moderator
  • Comodo's Hero
  • *****
  • Posts: 2824
Re: Certificate collection error
« Reply #3 on: May 02, 2011, 10:45:48 AM »
Ok;

You'll need to Submit a ticket and tell them you had a error code and you wish to revoke your original certificate;

After that process is done i would visit Free Email Cert by Comodo

And apply for a new one;

When you recieve your email to pick up your personal email cert; Click on the link but DO Not Refresh; Let it process, it may take up to 5 minutes (on some machines)...


The reason that you have received this error is because you are only allowed to 'download' the certificate once, for secure measures of course


Kind Regards
Thanks....Jake

Please Follow The Forum Rules!

 

Free Endpoint Protection
Seo4Smf 2.0 © SmfMod.Com Smf Destek