Author Topic: Comodo Disk Encryption Password Reset or Remove before Boot Windows  (Read 13114 times)

Offline interbig

  • Newbie
  • *
  • Posts: 1
Please help me to reset or uninstall my password.
Thanks.




Charles: Hi, I am Charles from Comodo. How may I help you today?
UMIT: Hello
UMIT: I have installed Comodo Disk Encryption
UMIT: Now I forgot my password
UMIT: Please help me to uninstall or reset my Comodo Disk Encryption Password
Charles: Kindly hold a moment.
UMIT: Ok thanks. I'm waiting
Charles: I'm sorry for the delay. I'll be right with you.
Charles: Did you try un installing it ?
UMIT: On boot need password from me
UMIT: I forgot my password
UMIT: When boot windows 7 need from me password before boot
Charles: Ok I suggest you to Email your concern to desktopsupport[at]comodo.com and will get back to you.
UMIT: My e-mail address is interbig[at]gmail.com
UMIT: For solution when you back to me?

Comodo Technical Support JAI    

   Posted On: 21 Sep 2011 10:30 AM
Hi,

Thank you for your mail.

To uninstall Disk Encryption:
• Click Start > Settings > Control Panel
• In the Control Panel, double-click Add/Remove Programs
• In the list of currently installed programs, click Disk Encryption
• Click the 'Change/Remove' button.
OR
• Click Start > Programs > Comodo > Disk Encryption > Uninstall Disk Encryption

A dialog box will appear to confirm that you want to un-install Disk Encryption. Click Yes. Wait till the Windows configures the un installation. A Progress bar will be displayed indicating the files deletion. On completion, You will be prompted to restart the system for the uninstallation to take effect. Click Yes to restart the computer and finalize the uninstallation.

Should have any queries do not hesitate to contact us.

To serve you better in the near future, Kindly provide your Valuable feedback to feedback[at]comodo.com.

Regards,
Technical Support
 


UMIT    

   Posted On: 21 Sep 2011 10:33 AM

I forgot my password. When boot windows is need from me password.
Before windows need password from me. I forgot this password.

Offline Jacob

  • Global Moderator
  • Comodo's Hero
  • *****
  • Posts: 2824
Re: Comodo Disk Encryption Password Reset or Remove before Boot Windows
« Reply #1 on: November 26, 2011, 01:25:23 PM »
Please help me to reset or uninstall my password.
Thanks.




Charles: Hi, I am Charles from Comodo. How may I help you today?
UMIT: Hello
UMIT: I have installed Comodo Disk Encryption
UMIT: Now I forgot my password
UMIT: Please help me to uninstall or reset my Comodo Disk Encryption Password
Charles: Kindly hold a moment.
UMIT: Ok thanks. I'm waiting
Charles: I'm sorry for the delay. I'll be right with you.
Charles: Did you try un installing it ?
UMIT: On boot need password from me
UMIT: I forgot my password
UMIT: When boot windows 7 need from me password before boot
Charles: Ok I suggest you to Email your concern to desktopsupport[at]comodo.com and will get back to you.
UMIT: My e-mail address is interbig[at]gmail.com
UMIT: For solution when you back to me?

Comodo Technical Support JAI    

   Posted On: 21 Sep 2011 10:30 AM
Hi,

Thank you for your mail.

To uninstall Disk Encryption:
• Click Start > Settings > Control Panel
• In the Control Panel, double-click Add/Remove Programs
• In the list of currently installed programs, click Disk Encryption
• Click the 'Change/Remove' button.
OR
• Click Start > Programs > Comodo > Disk Encryption > Uninstall Disk Encryption

A dialog box will appear to confirm that you want to un-install Disk Encryption. Click Yes. Wait till the Windows configures the un installation. A Progress bar will be displayed indicating the files deletion. On completion, You will be prompted to restart the system for the uninstallation to take effect. Click Yes to restart the computer and finalize the uninstallation.

Should have any queries do not hesitate to contact us.

To serve you better in the near future, Kindly provide your Valuable feedback to feedback[at]comodo.com.

Regards,
Technical Support
 


UMIT    

   Posted On: 21 Sep 2011 10:33 AM

I forgot my password. When boot windows is need from me password.
Before windows need password from me. I forgot this password.

Sorry to report, If you encrypted your HD and forogt/cannot remember your password, There isn't a way to change it. (If you are running an OLD version CDE you may use a bootable CD to back up your Data.


Hope this helps

Thanks....Jake

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