Author Topic: YouTube subtitles now greyed-out, video errors on YouTube, high resource usage  (Read 352 times)

Offline PromPB

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Hi, I have been using Comodo Dragon for some time now, and suddenly Youtube subtitles are greyed-out, making them nearly impossible to read. Also, for some reason, I have YouTube returning a playback error on some videos seemingly at random, where I have to reload the page for it to work. I am also finding that resource usage is absurdly high (it does not take 90% of 2.6GHz + 2Gb of RAM to play a 2 minute video at 480p totaling 4Mb in a window element in normal circumstances).

I have already tried running windows on a skeleton of services and the problem remains. Also, why does there have to be 6 instances of Dragon for two pages in tabs? When I play a game, I don't need six instances of the game to play it, one will generally suffice. Or is this a Chrome thing, because of Google's pathetically-amateur coding? I already checked for "grey out YouTube subtitles", "begin memory leakage", and "random packet-dropping on YouTube only" in the settings, but I cannot find them. If someone knows where these checkboxes are, I would love to know.

(On another note, the [preview] button doesn't even work on this forum!)

This is exactly why I tossed Google Chrome some time back, because it seemed to think that memory-leakage was a "good thing". I know Comodo Dragon is based off of Chrome,  but couldn't you actually improve upon it? I like Dragon for my ability to disassemble web pages with it, but it always has to be accompanied by another browser for me to have full browser functionality online.

Offline Razvan Romanescu

  • Comodo Staff
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  • Posts: 31
Hi PromPB!

Thank you for your feedback!

We haven't managed to reproduce the grey-out problem of YouTube subtitles. Can you please tell us what version of Comodo Dragon are you using and the specs of your PC and what other extensions do you use? And regarding the high number of Dragon instances, that's a thing inherited from Chromium, and besides the fact every tab runs in it's own instance, the 3 important threads are running each in a different instance. And for the high memory usage, please try and disable Media Grabber and Comodo Online Security add-ons and see if that fixes the issue.

Comodo Browsers Team

Offline PromPB

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I am using Comodo Dragon Version 70.0.3538.110 (64-bit)

Extensions as listed via the extensions tab:
AdBlock 3.36.0
Comodo Drag&Drop Service 2.4.2
Comodo Media Downloader 1.5.7
Online Security Pro 2.0.0.79
Tampermonkey 4.7.54
TELL.WTF - style your text 2.5
Video Blocker 6.3

PC specs:
OS Name   Microsoft Windows 10 Pro
Version   10.0.17134 Build 17134
Other OS Description    Not Available
OS Manufacturer   Microsoft Corporation
System Name   DESKTOP-L0JB69T
System Manufacturer   LENOVO
System Model   6465CTO
System Type   x64-based PC
System SKU   
Processor   Intel(R) Core(TM)2 Duo CPU     T8300  [at] 2.40GHz, 2401 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date   LENOVO 7LETC6WW (2.26 ), 5/11/2009
SMBIOS Version   2.4
Embedded Controller Version   1.08
BIOS Mode   Legacy
BaseBoard Manufacturer   LENOVO
BaseBoard Model   Not Available
BaseBoard Name   Base Board
Platform Role   Mobile
Secure Boot State   Unsupported
PCR7 Configuration   Binding Not Possible
Windows Directory   *****(redacted)
System Directory   *****(redacted)
Boot Device   \Device\HarddiskVolume1
Locale   United States
Hardware Abstraction Layer   Version = "10.0.17134.471"
User Name   DESKTOP-L0JB69T\X
Time Zone   Pacific Standard Time
Installed Physical Memory (RAM)   4.00 GB
Total Physical Memory   3.93 GB
Available Physical Memory   0.98 GB
Total Virtual Memory   4.93 GB
Available Virtual Memory   1.44 GB
Page File Space   1.00 GB
Page File   *****(redacted)
Kernel DMA Protection   Off
Virtualization-based security   Not enabled
Device Encryption Support   Reasons for failed automatic device encryption: PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions   Yes
Hyper-V - Second Level Address Translation Extensions   No
Hyper-V - Virtualization Enabled in Firmware   Yes
Hyper-V - Data Execution Protection   Yes

Tray apps/running services:
AVG free antivirus (always up to date)
ZoneAlarm firewall free (always up to date)
MEGA sync (free cloud storage
Advanced System Care Pro v10.3
IOBit SmartRAM (Automated RAM management)
SoftEther Free VPN +VPN Gate (free VPN client)

This image shows what I mean: https://i.postimg.cc/P5Djmr1v/YT001.jpg
(screenshot captured from: https://www.youtube.com/watch?v=YXulTSaglNE )

Instead of the text being white, it is grayed-out, as you can see. It displays just fine in Firefox, so it is likely not YouTube specifically. I can not only reproduce the grayed-out text, it is a continuous issue. It just suddenly changed, and has never changed back. However, non-embedded subtitles have displayed correctly on other sites with video.

Another problem I am having is the loss of window focus. I will lose browser focus mid-sentence. Yet another issue that has just come up very recently is line-returns are being doubled in a YouTube comment window; as in, it is sending the packet(s) with an additional line return for some reason.

So when I type this:

----------------------------------
"Happy new year!

Free beer tonite!"
----------------------------------

And use only one line-return, it will post as this:

----------------------------------
"Happy new year!


Free beer tonite!"
----------------------------------

As yet another issue is, on occasion, at random, I will lose the ability to scroll with the mouse wheel. It just stops working altogether, yet dragging the scroll bar still works normally. The mouse-wheel scrolling just simply quits working altogether, but for some reason, reloading the page solves it. I'm not sure, but this may be related to the "lost focus" issue. This also happens primarily with YouTube for some reason, but not exclusively YouTube.

Okay so instances are an inherited issue from Chromium. I can manage that if I really have to with thread priority. But if there is a fix for the YouTube issues, that would be great because I do a lot of my work there, as well as other sites that use the same coding. As I said before, the [Preview] radio button on this very form is not functional as well (javascript error?), so I hope this turns out okay. To add, the shortcut on this form (alt+P) does not work either on this very same browser.

Oddly the lack of spellcheck that I had before suddenly cured itself (for now, maybe). What seems apparent though is that the container for streaming video either has a memory leak or is somehow running redundant routines in memory, enough so that I have actually had an "out of memory" error that crashed the entire machine at the kernel-level (the "you're boned" kind of crash, hard reset), but not as of late, however I get very close sometimes.

Someone else had the same issue I had with logging into Disqus, getting a connection error in the newly-generated window, and I have not seen a fix for that yet. Well anyway, I hope this can be helpful, because I would really like to NOT straddle two separate browsers just to get the job done...I have a few other issues, but I want to pace myself to what is most important, relative to this thread, without "flooding" it too much. Thanks in advance for working on these issues. Whatever this issue is, it seems to definitely have something to do with how Dragon interprets YouTube.

Offline Razvan Romanescu

  • Comodo Staff
  • Comodo Member
  • *****
  • Posts: 31
Hi PromPB!

Thank you for your feedback!

Regarding the subtitles on the YouTube videos. Go to the settings button from within the video, click on the subtitles and there you will see their corresponding settings. From there you should be able to reset/change the subtitles to look the way they did before. And for the memory leakage please disable the Media Downloader extension, as it searches in the background for videos to download. Also check the browsers own task manager(shift + escape) and see which tab is consuming a lot of memory. And for the comments problem we are still testing as we can't reproduce the issue.

Comodo Browsers Team

Offline PromPB

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  • Posts: 4
Okay, what I did find was that somehow the font opacity setting on YouTube had been changed to 25%. -SOLVED thank you.
The double-spacing on the comments happens every time, still investigating.
Mouse wheel scrolling continues to be an issue, as it will suddenly stop functioning at random, as if it lost the hook for the mouse (but only for the wheel). I still believe that this might be related to the "lost focus" issue.

I'll try to get a memory dump once I have triggered the issue(s), if that will help any.

 

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