Author Topic: Icon on Taskbar is a blank sheet.  (Read 734 times)

Offline Yoshiki X Jp

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Icon on Taskbar is a blank sheet.
« on: September 16, 2021, 10:11:27 AM »
Hi, forum. When I open CD the icon on the taskbar doesn't show, it's only a blank sheet.



Windows 7 Ultimate x64

Offline C.O.M.O.D.O RT

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Re: Icon on Taskbar is a blank sheet.
« Reply #1 on: September 17, 2021, 05:08:40 AM »
Hi Yoshiki X Jp,

Thank you for reporting, may i know your CIS and CD version ?

Thanks
C.O.M.O.D.O RT

Offline Yoshiki X Jp

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Re: Icon on Taskbar is a blank sheet.
« Reply #2 on: September 17, 2021, 09:30:04 AM »
Hi, thanks for the feedback. This is not a current issue, it's coming from 4 o 5 versions earlier but if you think it's relevant; CD current version is 91.0.4472.164 x64 and I don't use CIS anymore, now I'm using Kaspersky Security Cloud.
Windows 7 Ultimate x64

Offline Yoshiki X Jp

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Re: Icon on Taskbar is a blank sheet.
« Reply #3 on: October 06, 2021, 04:30:41 PM »
Updated to the brand new version ( 92.0.4515.159 (64 bits) ) and the issue still persists.  :-TD
Windows 7 Ultimate x64

Offline C.O.M.O.D.O RT

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Re: Icon on Taskbar is a blank sheet.
« Reply #4 on: October 07, 2021, 06:20:04 AM »
Updated to the brand new version ( 92.0.4515.159 (64 bits) ) and the issue still persists.  :-TD
Hi Yoshiki X Jp,

We have checked with our machine and found no blank sheet icon on taskbar.
May i know your:
1.Win version ?
2.System type(32bit/64bit) ?

Thanks
C.O.M.O.D.O RT

Offline Yoshiki X Jp

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Re: Icon on Taskbar is a blank sheet.
« Reply #5 on: October 07, 2021, 08:50:42 AM »
Did you try "Unpin the program from the list" ? I mean, when the CD is "pinned on the list" the icon it's showing but when I "unpin it form the list" it's when the icon becomes a blank sheet. And by the way, I'm using Windows 7 Ultimate x64.
« Last Edit: October 07, 2021, 08:53:31 AM by Yoshiki X Jp »
Windows 7 Ultimate x64

Offline C.O.M.O.D.O RT

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Re: Icon on Taskbar is a blank sheet.
« Reply #6 on: October 09, 2021, 11:54:38 PM »
Did you try "Unpin the program from the list" ? I mean, when the CD is "pinned on the list" the icon it's showing but when I "unpin it form the list" it's when the icon becomes a blank sheet. And by the way, I'm using Windows 7 Ultimate x64.
Hi Yoshiki X Jp,

We will check and update you.

Thanks
C.O.M.O.D.O RT

Offline C.O.M.O.D.O RT

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Re: Icon on Taskbar is a blank sheet.
« Reply #7 on: October 10, 2021, 04:29:40 AM »
Did you try "Unpin the program from the list" ? I mean, when the CD is "pinned on the list" the icon it's showing but when I "unpin it form the list" it's when the icon becomes a blank sheet. And by the way, I'm using Windows 7 Ultimate x64.
Hi Yoshiki X Jp,

We have followed your steps and couldn't able to reproduce, the icon in the taskbar shows CD icon not blank sheets.
Anyways we will report this to related team and update you.

Thanks
C.O.M.O.D.O RT

Offline C.O.M.O.D.O RT

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Re: Icon on Taskbar is a blank sheet.
« Reply #8 on: October 19, 2021, 07:44:50 AM »
Did you try "Unpin the program from the list" ? I mean, when the CD is "pinned on the list" the icon it's showing but when I "unpin it form the list" it's when the icon becomes a blank sheet. And by the way, I'm using Windows 7 Ultimate x64.
Hi Yoshiki X Jp,

The team has tested and found no issues, could you please reinstall Comodo dragon browser again and recheck.
If the issue still persist, kindly check with the Comodo dragon browser x86bit. (Refer the below link)
https://www.comodo.com/email/browsers-toolbars/browser.php?track=16209&af=16209

Thanks
C.O.M.O.D.O RT

Offline Yoshiki X Jp

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Re: Icon on Taskbar is a blank sheet.
« Reply #9 on: October 19, 2021, 09:40:50 AM »
Ok, I'll try it.
Windows 7 Ultimate x64

Offline Yoshiki X Jp

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Re: Icon on Taskbar is a blank sheet.
« Reply #10 on: October 22, 2021, 11:55:05 AM »
I just tried x86 version and it works. The icon is showing in the task bar.  :-TU
Windows 7 Ultimate x64

Offline khanyash

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Re: Icon on Taskbar is a blank sheet.
« Reply #11 on: October 22, 2021, 12:21:39 PM »
Some programs have the Blank Icon on the Taskbar issue. It usually happens when the programs update. Just unpin and pin the programs again to fix the issue.

Offline C.O.M.O.D.O RT

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Re: Icon on Taskbar is a blank sheet.
« Reply #12 on: October 24, 2021, 01:24:27 AM »
I just tried x86 version and it works. The icon is showing in the task bar.  :-TU
Hi Yoshiki X Jp,

Thank you for the feedback, Have a nice day.

Thanks
C.O.M.O.D.O RT

Offline Yoshiki X Jp

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Re: Icon on Taskbar is a blank sheet.
« Reply #13 on: Today at 09:11:19 AM »
Some programs have the Blank Icon on the Taskbar issue. It usually happens when the programs update. Just unpin and pin the programs again to fix the issue.

Already tried that and it doesn't work. It only works on x86 version, but thanks anyway.  :-TU
Windows 7 Ultimate x64

 

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