Server awaiting certification

can some please help me understand why i receive the message “Server awaiting certification.” when i rollover the trustlogo?

i followed the 3 step instructions and i still have the problem.

Please submit a trouble ticket and make sure to include your order # and domain name. Your server must pass it’s initial vulnerability scan for the TrustLogo credentials to be displayed.

Hi,

Before submitting a ticket you might want to go through our Hackerguardian Troubleshooter at:
https://support.comodo.com/index.php?_m=troubleshooter&_a=view

Garry