Author Topic: Frozen PCI scan  (Read 13791 times)

Offline PeterFresh

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Frozen PCI scan
« on: September 03, 2012, 10:11:22 AM »
Hi , I cannot cancel PCI scan and it wont finish on its own (its still showing "Scanning"). I had run several scans before without problem. Mail and ticket support is painfully slow and they dont have phone support. Any ideas?
Thanks

Offline RossPH

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  • Posts: 24
Re: Frozen PCI scan
« Reply #1 on: September 04, 2012, 05:09:42 AM »
Hi,

I've just checked and the scans from yesterday should have finished.  If you still have a issue send me a private message with your account details.

Offline Sal Amander

  • Retired Comodo Staff
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  • Posts: 729
Re: Frozen PCI scan
« Reply #2 on: September 04, 2012, 08:44:25 AM »
Hi , I cannot cancel PCI scan and it wont finish on its own (its still showing "Scanning"). I had run several scans before without problem. Mail and ticket support is painfully slow and they dont have phone support. Any ideas?
Thanks

We do offer phone support but it was quite limited due to the American holiday of "Labor Day" on Monday and we're not open via phone or ticket in the HackerGuardian on the weekends. We apologize for the inconvenience.

 

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