Author Topic: Issue with forum email  (Read 1000 times)

Offline peopleinside

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Issue with forum email
« on: March 01, 2021, 05:39:33 AM »
Hi, I'm not getting any email notification from the forum, also password reset email.
All settings seems to be fine in my profile.

How I can report this to Comodo Staff and have support?
Thanks.

If I forgoet password I will be unable to login

Offline liosant

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Re: Issue with forum email
« Reply #1 on: March 04, 2021, 09:43:36 PM »
you can report direct with the staff via personal message;
report it in channels support: https://www.comodo.com/support.php
try report this too in provides email...

Offline C.O.M.O.D.O RT

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Re: Issue with forum email
« Reply #2 on: March 05, 2021, 08:14:47 AM »
Hi peopleinside,

We have already requested our back end team to check your email issue, we’ll get back to you as earlier as possible.

Offline peopleinside

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Re: Issue with forum email
« Reply #3 on: March 31, 2021, 04:51:09 AM »
Today I received a password reset email and other forum email notifications.
I was not able to log-in in the forum anymore due to impossibility to reset the password.

I'm happy to see you take care about my report at the end.
Thanks.

Offline peopleinside

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Re: Issue with forum email
« Reply #4 on: April 16, 2021, 12:36:04 PM »
Seems still not get email again.
This time I was able to login but password email is not sent maybe so also reply to topics?
Don't know have to see but you seems having issue with emails.

Update: this time email arrived with delay and was in the spam so maybe not a good email configured well and spam free but is working.
Happy to see this.
« Last Edit: April 16, 2021, 01:37:41 PM by peopleinside »

 

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