Author Topic: I Give Up... Can Anyone Help?  (Read 557 times)

Offline daytrader

  • Newbie
  • *
  • Posts: 2
I Give Up... Can Anyone Help?
« on: November 11, 2018, 12:30:43 AM »
This is more of a question about Internet Explorer 11.... but I have posted it in Microsoft Forums and other tech forums and no one can seem to figure it out.
But I just discovered the most amazing thing.... when I run IE-11 in my Comodo "Container".... everything works. I figured what the heck... post it on the Comodo Forum and see if someone can help me.
Below is a cut and paste of what I have posted on other forums to give you a background.

*Please note.... when I posted the stuff below, I had not yet discovered that running IE in the Containment mode fixed the problem.... fixed in the sense that all videos work. My original problem still exists when I open IE regularly, no video playback on any webpage. And my daytrading software opens IE on its own in the background (I assume) so my problem is still there too. But whatever it is about running IE contained fixes the problem from the standpoint of IE working as it should.
I love a good challenge and this one has stumped me for over a week now.
Please read background below.

_____________________________________________________________________________________________________________

No Video With IE-11

I upgraded to IE-11 from IE-8 last week. I don't regularly use IE, but software I use to daytrade with is based on IE. They did a major upgrade and I had to update to IE-11 for their software to work. Everything works fine, except for their CNBC stream. Its an embedded Flash-Player.

But its not just this. I open IE and no videos play at all.  Youtube, videos on websites... none of them.

Let me start by saying I have tried everything. Flash is current and enabled. Windows is all up to date. The ActiveX filter is off. I have gone through and tried every possible combination of the ActiveX settings and every other setting in IE both under the "advanced" tab and the "programs/manage add ons" settings.

And... when I go to Adobe's test page.... the little animated screen that has a tree growing with clouds floating by works fine. So apparently Flash is working fine, at least on Adobes site. https://forums.adobe.com/external-link.jspa?url=https%3A%2F%2Fhelpx.adobe.com%2Fflash-player.html

But on top of that I have done a "clean flash uninstall" where you run Adobe's on-line cleaner and then go in and manually delete files; followed up with a fresh install. https://forums.adobe.com/thread/928315

Firefox and Chrome..... no problems at all.

This is the error on YouTube: "An error occurred, please try again later"

This is the error on MSN's Homepage videos when I try to play them: We're sorry, an error has occurred when playing video (video format is not supported).

SYSTEM INFO:

HP Pavillion

Windows 7 Home Premium. All up to date.

SP-1

64 Bit

__________________________________________________________________________________________

I even went back through my Windows updates and rolled the IE-11 update back to IE-8.... just to check...everything works fine with IE-8. All videos play as advertised. (I put IE-11 back)

I turned off my firewall (Comodo) and Windows Defender.... that didn't help.

Uninstalled Comodo. That didn't help.

I created a new user account for the PC... that didn't help.

I am friggin lost for ideas.

I wish I understood what I was looking at when I click "inspect element" as I mouse over the inoperative video and all that code comes up because somehow I suspect my answer can be found there, but this is one notch above my skills. But I think I can honestly say I've tried all the obvious fixes. I spent the entire weekend surfing forums.

This is driving me crazy... I mean I can live without it.... but honestly, this is the first computer thing in 20 years I have not been able to figure out for myself.

Any ideas?

    Let me add, I tried to post this on Microsoft Community and their forums just kept refreshing as I hit post. Figures.

« Last Edit: November 11, 2018, 12:39:30 AM by daytrader »

Offline jay2007tech

  • Malware Research Group
  • Global Moderator
  • Comodo's Hero
  • *****
  • Posts: 2162
Re: I Give Up... Can Anyone Help?
« Reply #1 on: November 13, 2018, 08:45:23 PM »
Ill take a stab at it.  What windows version are you using?


Click on Start, choose Default Programs
Click on Set program access and computer defaults
Click on Custom, and choose Windows Media Player
Click on OK.
Click on Set the default programs
Choose Windows Media Player through the list
Click on Set the program as default

If that fails, then

First reset you IE11 by Internet Tools->Option->Advanced->Reset
Restart your computer
Go to youtube.com and put it into the Compatibility view list by:
Tools->Compatibility View Settings->Add
Close your IE11 and reopen it again and check if the problem solved.
It's hard being a crooked Admin when the files won't pass an md5checksum test.  But like any other good crooked Admin it can be done, it just takes time(and lots of it) and a few aspirins

Offline daytrader

  • Newbie
  • *
  • Posts: 2
Re: I Give Up... Can Anyone Help?
« Reply #2 on: November 16, 2018, 05:14:16 PM »


Hi there Jay. Thanks.
Well I did all of that. No workie. >:(
Windows 7 Home Deluxe btw.

I don't know if this is supposed to be like this or not, but when I did the "set default programs" and selected Windows Media player and selected OK.... 
When I go back and check it, its unselected.  (see attached image)


That said, when i go to "Set Your Default Programs"  (on the top of the same page that has the "set program access and computer defaults") and check on WMP, it shows "this program has all its defaults" .


I guess what we need to figure out is what is the difference between running IE-11 contained in Comodo vs running it un-contained.  All the advanced settings match, no matter how I change them, for example if I change any selections under the advanced tab, those changes show up in both the un-contained version and the contained version...  I did do a reset like you said. All the settings match. Videos run fine when contained.
This is driving me friggin crazy.  ;)

Offline jay2007tech

  • Malware Research Group
  • Global Moderator
  • Comodo's Hero
  • *****
  • Posts: 2162
Re: I Give Up... Can Anyone Help?
« Reply #3 on: November 22, 2018, 08:10:51 PM »
you got me stumped
Quote
I guess what we need to figure out is what is the difference between running IE-11 contained in Comodo vs running it un-contained.  All the advanced settings match, no matter how I change them, for example if I change any selections under the advanced tab, those changes show up in both the un-contained version and the contained version...  I did do a reset like you said. All the settings match. Videos run fine when contained.
This is driving me friggin crazy.
unlikely but since this will  only take a minute to rule out

Go to comodo GUI----> settings ----> Click "advanced protection"  ---->  Go to "Dont detect shellcode injections in these applications ---> click on the blue letters --->  click "add" --->  put "Web browsers" and browser plugins to exclusions

If that doesn't work, undo the changes.  After this I'm out of ideas

-----edited this post to add-----
After serching online, I saw 2 possible ideas to the solution, but unlikely
From
Code: [Select]
https://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html
Quote
Delete all Flash Player browsing data

    Click Start > Control Panel.
    Double-click Flash Player.

    In the Flash Player Settings Manager, click Advanced.

    Under Browsing Data and Settings, click Delete All.
I'm guessing the logic for this idea is possibly a corrupted data in it??

the other idea was
Code: [Select]
https://www.sevenforums.com/browsers-mail/325361-flash-videos-wont-play-certain-sites.html
Quote
After resetting browser, uninstalling/reinstalling Flash, system restore etc. Googling around led me to the solution. It was a Global Setting for Flash that was preventing the videos from showing.

Needed to enable "Allow third-party Flash content to store data on your computer". I believe I had it unchecked based on an article about safe Flash player settings. But if it needs to be enabled for me to view videos, so be it.
« Last Edit: November 22, 2018, 08:24:36 PM by jay2007tech »
It's hard being a crooked Admin when the files won't pass an md5checksum test.  But like any other good crooked Admin it can be done, it just takes time(and lots of it) and a few aspirins

 

Free Endpoint Protection
Seo4Smf 2.0 © SmfMod.Com Smf Destek