Author Topic: "livePCsupport Component" high CPU usage  (Read 1248 times)

Offline djcaf

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"livePCsupport Component" high CPU usage
« on: August 06, 2015, 05:44:53 PM »
Hi,
  I am having  aproblem with a component called "livePCsupport Component" that I believe is part of Comodo Internet Security.

It is using a large amount of CPU time. Basically Windows 10 reports it as 33% accross all cores, equivelent to over 100% on one core. This is obviously slowing my machine down and making the fans spin faster. It has been doing this for at least 18 minutes now. I first noticed this
issue yesterday. I have killed the process and attempted to disable it from starting.

Any ideas - this does not seem right...

O/S: Windows 10
Comodo version: 8.2.0.4674 (Updated today).

Thanks.

Offline captainsticks

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Re: "livePCsupport Component" high CPU usage
« Reply #1 on: August 06, 2015, 10:26:01 PM »
Hi djcaf,
If you do not require live support (GeekBuddy), this can be uninstalled from Windows 'Programs and Features' which should solve the issue.

Kind regards.

Offline BuketB

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Re: "livePCsupport Component" high CPU usage
« Reply #2 on: August 07, 2015, 08:51:35 AM »
Dear djcaf,

Could you please kindly send us your system logs and/or screenshots regarding your problem reported below ?

Thank you very much for you feedback!

Kind Regards
Buket

Hi,
  I am having  aproblem with a component called "livePCsupport Component" that I believe is part of Comodo Internet Security.

It is using a large amount of CPU time. Basically Windows 10 reports it as 33% accross all cores, equivelent to over 100% on one core. This is obviously slowing my machine down and making the fans spin faster. It has been doing this for at least 18 minutes now. I first noticed this
issue yesterday. I have killed the process and attempted to disable it from starting.

Any ideas - this does not seem right...

O/S: Windows 10
Comodo version: 8.2.0.4674 (Updated today).

Thanks.

 

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