Author Topic: COMODO livePCsupport™ Platform 4.0 RC  (Read 37613 times)

Offline Ionut Manolache

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COMODO livePCsupport™ Platform 4.0 RC
« on: June 20, 2012, 09:43:09 AM »
Hello Everybody,

We are happy to announce that COMODO livePCsupport™ 4.0 RC is now here.

- Just signup on livePCsupport Administration Console, available at: http://wac.livepcsupport.com/lps-wac/
- Download and install the livePCsupport Client, available at Deliverables section in the livePCsupport Administration Console.
- Download and install the livePCsupport Technician Console, available at Deliverables section in the livePCsupport Administration Console.

The packages are also available here:
 - http://downloads.comodo.com/lps4/lps-ca-x86.msi
 - http://downloads.comodo.com/lps4/lps-tc-x86.msi
Mod edit: Fixed broken link, Captainsticks.
« Last Edit: August 26, 2012, 11:35:52 PM by captainsticks »
Regards,

Ionut Manolache

Offline Melih

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Re: COMODO livePCsupport™ Platform 4.0 RC
« Reply #1 on: June 20, 2012, 04:37:46 PM »
Now you can be your own GeekBuddy to your friends and family!!!
Amazing product guys, you have done us proud!

Offline casachit

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Re: COMODO livePCsupport™ Platform 4.0 RC
« Reply #2 on: June 20, 2012, 08:45:56 PM »
great waiting for full release.... will it be free forever???

Offline panic

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Re: COMODO livePCsupport™ Platform 4.0 RC
« Reply #3 on: June 20, 2012, 10:44:39 PM »
What do you do if your validation email doesn't arrive??
As your mums would say, "If you can't play nice with all the other kiddies, go home".
All users are asked to please read and abide by the  Comodo Forum Policy.
If you can't conform, don't use the forum.

Offline Ionut Manolache

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Re: COMODO livePCsupport™ Platform 4.0 RC
« Reply #4 on: June 21, 2012, 07:34:13 AM »
What do you do if your validation email doesn't arrive??

give me your email address on pm and I will check for you.
Regards,

Ionut Manolache

Offline Ionut Manolache

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Re: COMODO livePCsupport™ Platform 4.0 RC
« Reply #5 on: June 25, 2012, 08:52:57 AM »
Screen shot :)

[attachment deleted by admin]
Regards,

Ionut Manolache

Offline w-e-v

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Re: COMODO livePCsupport™ Platform 4.0 RC
« Reply #6 on: July 13, 2012, 04:43:10 PM »
I cannot register to try out this service.
I get the following error after filling up the sign up form:
Not a valid email format

My domain has dashes in it.
Could that be the problem?

Offline Mad-one

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Re: COMODO livePCsupport™ Platform 4.0 RC
« Reply #7 on: August 16, 2012, 11:46:21 AM »
I cannot register to try out this service.
I get the following error after filling up the sign up form:
Not a valid email format

My domain has dashes in it.
Could that be the problem?

Hi all i'm back.
Same here all my domains have - in the domain names gonna try with a hotmail address but to be honest i will be disapointed if it allows generic public webmail addresses
<edit>Yes It allows hotmail adress .. which is going to be a huge problem in the future since scammers ALWAYS use generic email adresses to gain access to this sort of thing<end edit>
« Last Edit: August 16, 2012, 11:52:23 AM by Mad-one »
...we need a few mad people running this world ... look where the "sane" ones have gotten us...

Offline w-e-v

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Re: COMODO livePCsupport™ Platform 4.0 RC
« Reply #8 on: August 25, 2012, 09:27:17 AM »
- Just signup on livePCsupport Administration Console, available at: http://www.livepcsupport.com/lps-wac/

Link is not working...

Offline captainsticks

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Re: COMODO livePCsupport™ Platform 4.0 RC
« Reply #9 on: August 26, 2012, 11:36:29 PM »

Offline Melih

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Re: COMODO livePCsupport™ Platform 4.0 RC
« Reply #10 on: August 27, 2012, 05:32:24 AM »
what do you guys think about this new platform?

Offline w-e-v

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Re: COMODO livePCsupport™ Platform 4.0 RC
« Reply #11 on: August 27, 2012, 09:14:32 AM »
I really love this platform.
I like it better than Teamviewer. Why?

. Its very easy to deploy (both: technician console and client). Clients dont need to register to a account or anything. Not even a phone or email first communication is needed to setup a remote session. In Teamviewer you need that in order to provide ID and password. This platform is just "one click" for support!

. I like the command line option included.

. Automated features such as Install a Software or run actions makes techies life easier.

. The chat, the session actions, and mostly EVERYTHING is logged so ADMIN can review sessions for quality or other purposes. :-TU (I love this feature)

. Remote Desktop Session quality is very good.

. And another reason why I love this platform, is because its COMODO branded. That means great support, improvement and further development will always be the key to make it even better every day.

Offline Melih

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Re: COMODO livePCsupport™ Platform 4.0 RC
« Reply #12 on: August 27, 2012, 01:14:21 PM »
I really love this platform.
I like it better than Teamviewer. Why?

. Its very easy to deploy (both: technician console and client). Clients dont need to register to a account or anything. Not even a phone or email first communication is needed to setup a remote session. In Teamviewer you need that in order to provide ID and password. This platform is just "one click" for support!

. I like the command line option included.

. Automated features such as Install a Software or run actions makes techies life easier.

. The chat, the session actions, and mostly EVERYTHING is logged so ADMIN can review sessions for quality or other purposes. :-TU (I love this feature)

. Remote Desktop Session quality is very good.

. And another reason why I love this platform, is because its COMODO branded. That means great support, improvement and further development will always be the key to make it even better every day.

thank you for the feedback! Really appreciate it.

We designed this platform to be a "Real Remote Management" product. A lot different than "Remote Access" products. Nothing like this exists today and there will be many more features added soon to make remote management a breeze.

Melih
« Last Edit: August 27, 2012, 01:19:48 PM by Melih »

Offline w-e-v

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Re: COMODO livePCsupport™ Platform 4.0 RC
« Reply #13 on: August 28, 2012, 05:28:57 AM »
We designed this platform to be a "Real Remote Management" product. A lot different than "Remote Access" products. Nothing like this exists today and there will be many more features added soon to make remote management a breeze.

Melih
I do understand.

I just compared it with a known app (TV) because its what we are all used to know. But I get it. This product cannot be cataloged as only a simple remote desktop software. Same thing happens with CIS and defaut deny architecture, no comparison can be done against all common AVs (default allow).

See the branding/similarity there? No matter what its developed by COMODO: COMODO = UNIQUE!

Offline Melih

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Re: COMODO livePCsupport™ Platform 4.0 RC
« Reply #14 on: August 28, 2012, 06:18:49 AM »
I do understand.

I just compared it with a known app (TV) because its what we are all used to know. But I get it. This product cannot be cataloged as only a simple remote desktop software. Same thing happens with CIS and defaut deny architecture, no comparison can be done against all common AVs (default allow).

See the branding/similarity there? No matter what its developed by COMODO: COMODO = UNIQUE!

Innovation is in our DNA!

 

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