ESM System Alerts Report

Hi, When the ESM sends out its daily report via the email notifaction, regardless of what language is set the email always ends up in Chinese as below

਍㰀栀琀洀氀 砀洀氀渀猀㴀∀栀琀琀瀀㨀⼀⼀眀眀眀⸀眀㌀⸀漀爀最⼀㄀㤀㤀㤀⼀砀栀琀洀氀∀ 砀洀氀渀猀㨀攀砀猀氀琀ⴀ搀礀渀愀洀椀挀㴀∀栀琀琀瀀㨀⼀⼀攀砀猀氀琀⸀漀爀最⼀搀礀渀愀洀椀挀∀㸀ഀ ਍ 㰀栀攀愀搀㸀ഀ ਍ 㰀⼀栀攀愀搀㸀ഀ ਍ 㰀猀琀礀氀攀 琀礀瀀攀㴀∀琀攀砀琀⼀挀猀猀∀㸀ഀ table਍ 笀ഀ font-size:smaller;਍ 戀漀爀搀攀爀ⴀ猀琀礀氀攀㨀渀漀渀攀㬀ഀ }਍ 琀愀戀氀攀⸀爀漀漀琀ഀ {਍ 眀椀搀琀栀㨀㄀ ─㬀ഀ }਍ 琀愀戀氀攀⸀爀漀漀琀 琀搀⸀挀漀渀琀攀渀琀ഀ {਍ 眀椀搀琀栀㨀 㐀㈀ 瀀砀㬀ഀ }਍ 琀愀戀氀攀⸀挀漀渀琀攀渀琀ഀ {਍ 眀椀搀琀栀㨀 ㄀ ─㬀ഀ border-bottom: 1px solid #000000;਍ 紀ഀ table.content td਍ 笀ഀ padding-left: 10px;਍ 紀ഀ td.description਍ 笀ഀ padding-left: 10px;਍ 瀀愀搀搀椀渀最ⴀ琀漀瀀㨀 ㄀ 瀀砀㬀ഀ padding-bottom: 10px;਍ 昀漀渀琀ⴀ猀椀稀攀㨀 猀洀愀氀氀攀爀㬀ഀ }਍ 琀搀⸀搀椀瘀椀搀攀爀ഀ {਍ 瀀愀搀搀椀渀最ⴀ戀漀琀琀漀洀㨀 ㄀ 瀀砀㬀ഀ }਍ 琀搀⸀栀攀愀搀攀爀ഀ {਍ 瀀愀搀搀椀渀最ⴀ氀攀昀琀㨀 瀀砀℀椀洀瀀漀爀琀愀渀琀㬀ഀ }਍ 琀搀⸀洀愀椀渀䠀攀愀搀攀爀ഀ {਍ 瀀愀搀搀椀渀最ⴀ氀攀昀琀㨀 瀀砀℀椀洀瀀漀爀琀愀渀琀㬀ഀ padding-top:8px;਍ 挀漀氀漀爀㨀⌀㤀㤀 㬀ഀ font-weight:bold;਍ 紀ഀ td.logoHeader਍ 笀ഀ font-style:italic;਍ 昀漀渀琀ⴀ猀椀稀攀㨀㄀㠀瀀砀㬀ഀ height:50px;਍ 戀漀爀搀攀爀ⴀ戀漀琀琀漀洀㨀 ㈀瀀砀 猀漀氀椀搀 ⌀㤀㤀 㬀ഀ }਍ 琀搀⸀搀攀琀愀椀氀猀ഀ {਍ 瀀愀搀搀椀渀最ⴀ氀攀昀琀㨀㄀ 瀀砀㬀ഀ }਍ ⸀最爀攀攀渀ഀ {਍ 挀漀氀漀爀㨀⌀ 㤀㤀 㬀ഀ font-weight:bold;਍ 紀ഀ .red਍ 笀ഀ color:#CC0000;਍ 昀漀渀琀ⴀ眀攀椀最栀琀㨀戀漀氀搀㬀ഀ }਍ ⸀猀洀愀氀氀ഀ {਍ 昀漀渀琀ⴀ猀椀稀攀㨀猀洀愀氀氀攀爀㬀ഀ }਍ ⸀最爀愀礀ⴀ氀愀爀最攀ഀ {਍ 挀漀氀漀爀㨀⌀䌀䌀䌀䌀䌀䌀㬀ഀ font-weight:bold;਍ 紀ഀ .gray਍ 笀ഀ font-size:smaller;਍ 挀漀氀漀爀㨀⌀㜀㜀㜀㜀㜀㜀㬀ഀ }਍ 㰀⼀猀琀礀氀攀㸀ഀ ਍ 㰀琀爀㸀ഀ ਍ 㰀挀漀氀 猀琀礀氀攀㴀∀眀椀搀琀栀㨀㔀 ─∀ ⼀㸀ഀ ਍ 㰀⼀挀漀氀最爀漀甀瀀㸀ഀ ਍ 㰀琀搀 挀氀愀猀猀㴀∀洀愀椀渀䠀攀愀搀攀爀∀ 猀琀礀氀攀㴀∀瀀愀搀搀椀渀最ⴀ氀攀昀琀㨀 瀀砀℀椀洀瀀漀爀琀愀渀琀㬀瀀愀搀搀椀渀最ⴀ琀漀瀀㨀㠀瀀砀㬀挀漀氀漀爀㨀⌀㤀㤀 㬀昀漀渀琀ⴀ眀攀椀最栀琀㨀戀漀氀搀㬀∀ 挀漀氀猀瀀愀渀㴀∀㈀∀㸀匀礀猀琀攀洀 䄀氀攀爀琀猀㰀⼀琀搀㸀ഀ ਍ 㰀琀爀㸀ഀ ਍ 㰀琀搀 挀氀愀猀猀㴀∀☀⌀砀䄀㬀 最爀攀攀渀☀⌀砀䄀㬀 ∀ 猀琀礀氀攀㴀∀☀⌀砀䄀㬀 眀椀搀琀栀㨀㔀 ─㬀挀漀氀漀爀㨀⌀ 㤀㤀 㬀昀漀渀琀ⴀ眀攀椀最栀琀㨀戀漀氀搀㬀☀⌀砀䄀㬀 ∀ 砀洀氀渀猀㴀∀∀㸀ഀ OK਍ 㰀⼀琀搀㸀ഀ ਍ 㰀琀爀㸀ഀ ਍ 㰀⼀琀爀㸀ഀ ਍ 㰀琀搀 猀琀礀氀攀㴀∀☀⌀砀䄀㬀 眀椀搀琀栀㨀㔀 ─㬀瀀愀搀搀椀渀最ⴀ氀攀昀琀㨀 ㄀ 瀀砀㬀☀⌀砀䄀㬀 ∀ 砀洀氀渀猀㴀∀∀㸀䤀渀昀攀挀琀攀搀 䔀渀搀瀀漀椀渀琀猀㨀㰀⼀琀搀㸀ഀ ਍ 㰀⼀琀爀㸀ഀ ਍ 㰀琀搀 挀漀氀猀瀀愀渀㴀∀㈀∀ 挀氀愀猀猀㴀∀☀⌀砀䄀㬀 最爀愀礀 搀椀瘀椀搀攀爀☀⌀砀䄀㬀 ∀ 猀琀礀氀攀㴀∀☀⌀砀䄀㬀 昀漀渀琀ⴀ猀椀稀攀㨀猀洀愀氀氀攀爀㬀挀漀氀漀爀㨀⌀㜀㜀㜀㜀㜀㜀㬀瀀愀搀搀椀渀最ⴀ戀漀琀琀漀洀㨀 ㄀ 瀀砀㬀瀀愀搀搀椀渀最ⴀ氀攀昀琀㨀 ㄀ 瀀砀㬀☀⌀砀䄀㬀 ∀ 砀洀氀渀猀㴀∀∀㸀 攀渀搀瀀漀椀渀琀猀 漀甀琀 漀昀 ㄀ 琀栀爀攀猀栀漀氀搀 愀爀攀 椀渀 椀渀昀攀挀琀攀搀 猀琀愀琀攀⸀㰀⼀琀搀㸀ഀ ਍ 㰀琀爀㸀ഀ ਍ 㰀琀搀 挀氀愀猀猀㴀∀☀⌀砀䄀㬀 最爀攀攀渀☀⌀砀䄀㬀 ∀ 猀琀礀氀攀㴀∀☀⌀砀䄀㬀 眀椀搀琀栀㨀㔀 ─㬀挀漀氀漀爀㨀⌀ 㤀㤀 㬀昀漀渀琀ⴀ眀攀椀最栀琀㨀戀漀氀搀㬀☀⌀砀䄀㬀 ∀ 砀洀氀渀猀㴀∀∀㸀ഀ OK਍ 㰀⼀琀搀㸀ഀ ਍ 㰀琀爀㸀ഀ ਍ 㰀⼀琀爀㸀ഀ ਍ 㰀琀搀 猀琀礀氀攀㴀∀☀⌀砀䄀㬀 眀椀搀琀栀㨀㔀 ─㬀瀀愀搀搀椀渀最ⴀ氀攀昀琀㨀 ㄀ 瀀砀㬀☀⌀砀䄀㬀 ∀ 砀洀氀渀猀㴀∀∀㸀倀漀氀椀挀礀 一漀渀ⴀ䌀漀洀瀀氀椀愀渀琀㨀㰀⼀琀搀㸀ഀ ਍ 㰀⼀琀爀㸀ഀ ਍ 㰀琀搀 挀漀氀猀瀀愀渀㴀∀㈀∀ 挀氀愀猀猀㴀∀☀⌀砀䄀㬀 最爀愀礀 搀椀瘀椀搀攀爀☀⌀砀䄀㬀 ∀ 猀琀礀氀攀㴀∀☀⌀砀䄀㬀 昀漀渀琀ⴀ猀椀稀攀㨀猀洀愀氀氀攀爀㬀挀漀氀漀爀㨀⌀㜀㜀㜀㜀㜀㜀㬀瀀愀搀搀椀渀最ⴀ戀漀琀琀漀洀㨀 ㄀ 瀀砀㬀瀀愀搀搀椀渀最ⴀ氀攀昀琀㨀 ㄀ 瀀砀㬀☀⌀砀䄀㬀 ∀ 砀洀氀渀猀㴀∀∀㸀 攀渀搀瀀漀椀渀琀猀 漀甀琀 漀昀 ㄀ 琀栀爀攀猀栀漀氀搀 栀愀瘀攀 渀漀渀ⴀ挀漀洀瀀氀椀愀渀琀 瀀漀氀椀挀椀攀猀⸀㰀⼀琀搀㸀ഀ ਍ 㰀琀爀㸀ഀ ਍ 㰀琀搀 挀氀愀猀猀㴀∀☀⌀砀䄀㬀 爀攀搀☀⌀砀䄀㬀 ∀ 猀琀礀氀攀㴀∀☀⌀砀䄀㬀 眀椀搀琀栀㨀㔀 ─㬀挀漀氀漀爀㨀⌀䌀䌀 㬀昀漀渀琀ⴀ眀攀椀最栀琀㨀戀漀氀搀㬀☀⌀砀䄀㬀 ∀ 砀洀氀渀猀㴀∀∀㸀ഀ FAIL਍ 㰀⼀琀搀㸀ഀ ਍ 㰀琀爀㸀ഀ ਍ 㰀⼀琀爀㸀ഀ ਍ 㰀琀搀 猀琀礀氀攀㴀∀☀⌀砀䄀㬀 眀椀搀琀栀㨀㔀 ─㬀瀀愀搀搀椀渀最ⴀ氀攀昀琀㨀 ㄀ 瀀砀㬀☀⌀砀䄀㬀 ∀ 砀洀氀渀猀㴀∀∀㸀䰀椀挀攀渀猀攀 䔀砀瀀椀爀愀琀椀漀渀㨀㰀⼀琀搀㸀ഀ ਍ 㰀⼀琀爀㸀ഀ ਍ 㰀琀搀 挀漀氀猀瀀愀渀㴀∀㈀∀ 挀氀愀猀猀㴀∀☀⌀砀䄀㬀 最爀愀礀 搀椀瘀椀搀攀爀☀⌀砀䄀㬀 ∀ 猀琀礀氀攀㴀∀☀⌀砀䄀㬀 昀漀渀琀ⴀ猀椀稀攀㨀猀洀愀氀氀攀爀㬀挀漀氀漀爀㨀⌀㜀㜀㜀㜀㜀㜀㬀瀀愀搀搀椀渀最ⴀ戀漀琀琀漀洀㨀 ㄀ 瀀砀㬀瀀愀搀搀椀渀最ⴀ氀攀昀琀㨀 ㄀ 瀀砀㬀☀⌀砀䄀㬀 ∀ 砀洀氀渀猀㴀∀∀㸀䰀椀挀攀渀猀攀 攀砀瀀椀爀攀猀 椀渀 ㌀㔀㤀 搀愀礀猀⸀ 吀栀爀攀猀栀漀氀搀 漀昀 ㌀ 搀愀礀猀 眀愀猀 渀漀琀 爀攀愀挀栀攀搀⸀㰀⼀琀搀㸀ഀ ਍ 㰀琀爀㸀ഀ ਍ 㰀琀搀 挀氀愀猀猀㴀∀☀⌀砀䄀㬀 最爀攀攀渀☀⌀砀䄀㬀 ∀ 猀琀礀氀攀㴀∀☀⌀砀䄀㬀 眀椀搀琀栀㨀㔀 ─㬀挀漀氀漀爀㨀⌀ 㤀㤀 㬀昀漀渀琀ⴀ眀攀椀最栀琀㨀戀漀氀搀㬀☀⌀砀䄀㬀 ∀ 砀洀氀渀猀㴀∀∀㸀ഀ OK਍ 㰀⼀琀搀㸀ഀ ਍ 㰀琀爀㸀ഀ ਍ 㰀⼀琀爀㸀ഀ
਍ 㰀琀搀 挀氀愀猀猀㴀∀挀漀渀琀攀渀琀∀ 猀琀礀氀攀㴀∀眀椀搀琀栀㨀 㐀㈀ 瀀砀㬀∀㸀ഀ ਍ 㰀琀爀㸀ഀ ਍ 㰀琀搀 猀琀礀氀攀㴀∀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀㬀瘀攀爀琀椀挀愀氀ⴀ愀氀椀最渀㨀洀椀搀搀氀攀㬀昀漀渀琀ⴀ猀琀礀氀攀㨀椀琀愀氀椀挀㬀昀漀渀琀ⴀ猀椀稀攀㨀㄀㠀瀀砀㬀栀攀椀最栀琀㨀㔀 瀀砀㬀戀漀爀搀攀爀ⴀ戀漀琀琀漀洀㨀 ㈀瀀砀 猀漀氀椀搀 ⌀㤀㤀 㬀眀椀搀琀栀㨀㄀ ─㬀∀㸀ഀ ESM System Report਍ 㰀⼀琀搀㸀ഀ ਍ 㰀琀爀㸀ഀ ਍ 㰀⼀琀爀㸀ഀ
਍ 㰀椀洀最 猀爀挀㴀∀挀椀搀㨀氀漀最漀开洀愀椀渀∀ ⼀㸀ഀ
਍ 吀栀椀猀 椀猀 愀 猀甀洀洀愀爀礀 䌀漀洀漀搀漀 䔀匀䴀 匀礀猀琀攀洀 刀攀瀀漀爀琀⸀ഀ You have recieved it due to email notification settings of your ESM installation.਍ 䤀昀 礀漀甀 眀愀渀琀 琀漀 挀栀愀渀最攀 爀攀瀀漀爀琀 爀攀挀攀椀瘀椀渀最 琀栀爀攀猀栀漀氀搀猀 琀漀 礀漀甀爀 攀洀愀椀氀 愀搀搀爀攀猀猀 瀀氀攀愀猀攀 挀栀愀渀最攀 攀洀愀椀氀 渀漀琀椀昀椀挀愀琀椀漀渀 猀攀琀琀椀渀最猀⸀ഀ
਍ 㰀琀愀戀氀攀 挀氀愀猀猀㴀∀挀漀渀琀攀渀琀∀ 猀琀礀氀攀㴀∀昀漀渀琀ⴀ昀愀洀椀氀礀㨀嘀攀爀搀愀渀愀㬀昀漀渀琀ⴀ猀椀稀攀㨀㄀㈀瀀砀㬀眀椀搀琀栀㨀 ㄀ ─㬀戀漀爀搀攀爀ⴀ戀漀琀琀漀洀㨀 ㄀瀀砀 猀漀氀椀搀 ⌀ 㬀挀漀氀漀爀㨀⌀ 㬀∀㸀ഀ
Outbreak:
Threshold of 3 expected infected endpoints in 15 minutes was not reached.
਍ 伀䬀ഀ
Non-Reporting Endpoints:
Threshold of 1 expected offline endpoint in 16 hours39 minutes was not reached.
਍ 伀䬀ഀ
AV Bases Outdated:
1 online endpoint out of 1 threshold has AV bases outdated.
਍ 伀䬀ഀ
Unused Endpoints:
Threshold of 0% unused endpoints of available by license was not reached.
਍ 㰀琀愀戀氀攀 挀氀愀猀猀㴀∀挀漀渀琀攀渀琀∀ 猀琀礀氀攀㴀∀昀漀渀琀ⴀ昀愀洀椀氀礀㨀嘀攀爀搀愀渀愀㬀昀漀渀琀ⴀ猀椀稀攀㨀㄀㈀瀀砀㬀眀椀搀琀栀㨀 ㄀ ─㬀戀漀爀搀攀爀ⴀ戀漀琀琀漀洀㨀 渀漀渀攀㬀挀漀氀漀爀㨀⌀ 㬀∀㸀ഀ ਍ 㰀挀漀氀 猀琀礀氀攀㴀∀眀椀搀琀栀㨀㌀㔀─∀ ⼀㸀ഀ ਍ 㰀挀漀氀 猀琀礀氀攀㴀∀眀椀搀琀栀㨀㌀㔀─∀ ⼀㸀ഀ ਍ 㰀⼀挀漀氀最爀漀甀瀀㸀ഀ ਍ 㰀琀搀 挀氀愀猀猀㴀∀洀愀椀渀䠀攀愀搀攀爀∀ 猀琀礀氀攀㴀∀瀀愀搀搀椀渀最ⴀ氀攀昀琀㨀 瀀砀℀椀洀瀀漀爀琀愀渀琀㬀瀀愀搀搀椀渀最ⴀ琀漀瀀㨀㠀瀀砀㬀挀漀氀漀爀㨀⌀㤀㤀 㬀昀漀渀琀ⴀ眀攀椀最栀琀㨀戀漀氀搀㬀∀ 挀漀氀猀瀀愀渀㴀∀㐀∀㸀匀礀猀琀攀洀 匀琀愀琀甀猀㰀⼀琀搀㸀ഀ ਍ 㰀琀爀㸀ഀ Infections਍ 㰀琀搀 挀氀愀猀猀㴀∀栀攀愀搀攀爀∀ 挀漀氀猀瀀愀渀㴀∀㈀∀㸀䌀漀渀渀攀挀琀椀瘀椀琀礀㰀⼀琀搀㸀ഀ ਍ 㰀琀爀㸀ഀ Non-Infected:਍ 㰀琀搀 挀氀愀猀猀㴀∀最爀愀礀∀ 猀琀礀氀攀㴀∀昀漀渀琀ⴀ猀椀稀攀㨀猀洀愀氀氀攀爀㬀挀漀氀漀爀㨀⌀㜀㜀㜀㜀㜀㜀㬀瀀愀搀搀椀渀最ⴀ氀攀昀琀㨀 ㄀ 瀀砀㬀眀椀搀琀栀㨀㄀㔀─㬀∀㸀㌀㰀⼀琀搀㸀ഀ Local Online:਍ 㰀琀搀 挀氀愀猀猀㴀∀最爀愀礀∀ 猀琀礀氀攀㴀∀昀漀渀琀ⴀ猀椀稀攀㨀猀洀愀氀氀攀爀㬀挀漀氀漀爀㨀⌀㜀㜀㜀㜀㜀㜀㬀瀀愀搀搀椀渀最ⴀ氀攀昀琀㨀 ㄀ 瀀砀㬀眀椀搀琀栀㨀㄀㔀─㬀∀㸀㐀㰀⼀琀搀㸀ഀ ਍ 㰀琀爀㸀ഀ Infected:਍ 㰀琀搀 挀氀愀猀猀㴀∀最爀愀礀∀ 猀琀礀氀攀㴀∀昀漀渀琀ⴀ猀椀稀攀㨀猀洀愀氀氀攀爀㬀挀漀氀漀爀㨀⌀㜀㜀㜀㜀㜀㜀㬀瀀愀搀搀椀渀最ⴀ氀攀昀琀㨀 ㄀ 瀀砀㬀眀椀搀琀栀㨀㄀㔀─㬀∀㸀 㰀⼀琀搀㸀ഀ Internet Online:਍ 㰀琀搀 挀氀愀猀猀㴀∀最爀愀礀∀ 猀琀礀氀攀㴀∀昀漀渀琀ⴀ猀椀稀攀㨀猀洀愀氀氀攀爀㬀挀漀氀漀爀㨀⌀㜀㜀㜀㜀㜀㜀㬀瀀愀搀搀椀渀最ⴀ氀攀昀琀㨀 ㄀ 瀀砀㬀眀椀搀琀栀㨀㄀㔀─㬀∀㸀 㰀⼀琀搀㸀ഀ ਍ 㰀琀爀㸀ഀ Unknown:਍ 㰀琀搀 挀氀愀猀猀㴀∀最爀愀礀 搀椀瘀椀搀攀爀∀ 猀琀礀氀攀㴀∀昀漀渀琀ⴀ猀椀稀攀㨀猀洀愀氀氀攀爀㬀挀漀氀漀爀㨀⌀㜀㜀㜀㜀㜀㜀㬀瀀愀搀搀椀渀最ⴀ氀攀昀琀㨀 ㄀ 瀀砀㬀瀀愀搀搀椀渀最ⴀ戀漀琀琀漀洀㨀 ㄀ 瀀砀㬀眀椀搀琀栀㨀㄀㔀─㬀∀㸀㈀㰀⼀琀搀㸀ഀ Offline:਍ 㰀琀搀 挀氀愀猀猀㴀∀最爀愀礀 搀椀瘀椀搀攀爀∀ 猀琀礀氀攀㴀∀昀漀渀琀ⴀ猀椀稀攀㨀猀洀愀氀氀攀爀㬀挀漀氀漀爀㨀⌀㜀㜀㜀㜀㜀㜀㬀瀀愀搀搀椀渀最ⴀ氀攀昀琀㨀 ㄀ 瀀砀㬀瀀愀搀搀椀渀最ⴀ戀漀琀琀漀洀㨀 ㄀ 瀀砀㬀眀椀搀琀栀㨀㄀㔀─㬀∀㸀㄀㰀⼀琀搀㸀ഀ ਍ 㰀琀爀㸀ഀ AV Bases Updates਍ 㰀琀搀 挀氀愀猀猀㴀∀栀攀愀搀攀爀∀ 挀漀氀猀瀀愀渀㴀∀㈀∀㸀倀漀氀椀挀礀 䌀漀洀瀀氀椀愀渀挀攀㰀⼀琀搀㸀ഀ ਍ 㰀琀爀㸀ഀ Updated Endpoints:਍ 㰀琀搀 挀氀愀猀猀㴀∀最爀愀礀∀ 猀琀礀氀攀㴀∀昀漀渀琀ⴀ猀椀稀攀㨀猀洀愀氀氀攀爀㬀挀漀氀漀爀㨀⌀㜀㜀㜀㜀㜀㜀㬀瀀愀搀搀椀渀最ⴀ氀攀昀琀㨀 ㄀ 瀀砀㬀眀椀搀琀栀㨀㄀㔀─㬀∀㸀㌀㰀⼀琀搀㸀ഀ Compliant:਍ 㰀琀搀 挀氀愀猀猀㴀∀最爀愀礀∀ 猀琀礀氀攀㴀∀昀漀渀琀ⴀ猀椀稀攀㨀猀洀愀氀氀攀爀㬀挀漀氀漀爀㨀⌀㜀㜀㜀㜀㜀㜀㬀瀀愀搀搀椀渀最ⴀ氀攀昀琀㨀 ㄀ 瀀砀㬀眀椀搀琀栀㨀㄀㔀─㬀∀㸀㔀㰀⼀琀搀㸀ഀ ਍ 㰀琀爀㸀ഀ Outdated Endpoints:਍ 㰀琀搀 挀氀愀猀猀㴀∀最爀愀礀∀ 猀琀礀氀攀㴀∀昀漀渀琀ⴀ猀椀稀攀㨀猀洀愀氀氀攀爀㬀挀漀氀漀爀㨀⌀㜀㜀㜀㜀㜀㜀㬀瀀愀搀搀椀渀最ⴀ氀攀昀琀㨀 ㄀ 瀀砀㬀眀椀搀琀栀㨀㄀㔀─㬀∀㸀㄀㰀⼀琀搀㸀ഀ Non-Compliant:਍ 㰀琀搀 挀氀愀猀猀㴀∀最爀愀礀∀ 猀琀礀氀攀㴀∀昀漀渀琀ⴀ猀椀稀攀㨀猀洀愀氀氀攀爀㬀挀漀氀漀爀㨀⌀㜀㜀㜀㜀㜀㜀㬀瀀愀搀搀椀渀最ⴀ氀攀昀琀㨀 ㄀ 瀀砀㬀眀椀搀琀栀㨀㄀㔀─㬀∀㸀 㰀⼀琀搀㸀ഀ ਍ 㰀琀爀㸀ഀ Unknown:਍ 㰀琀搀 挀氀愀猀猀㴀∀最爀愀礀∀ 猀琀礀氀攀㴀∀昀漀渀琀ⴀ猀椀稀攀㨀猀洀愀氀氀攀爀㬀挀漀氀漀爀㨀⌀㜀㜀㜀㜀㜀㜀㬀瀀愀搀搀椀渀最ⴀ氀攀昀琀㨀 ㄀ 瀀砀㬀眀椀搀琀栀㨀㄀㔀─㬀∀㸀㄀㰀⼀琀搀㸀ഀ Pending:਍ 㰀琀搀 挀氀愀猀猀㴀∀最爀愀礀∀ 猀琀礀氀攀㴀∀昀漀渀琀ⴀ猀椀稀攀㨀猀洀愀氀氀攀爀㬀挀漀氀漀爀㨀⌀㜀㜀㜀㜀㜀㜀㬀瀀愀搀搀椀渀最ⴀ氀攀昀琀㨀 ㄀ 瀀砀㬀眀椀搀琀栀㨀㄀㔀─㬀∀㸀 㰀⼀琀搀㸀ഀ ਍ 㰀⼀琀愀戀氀攀㸀ഀ ਍ 㰀琀搀 ⼀㸀ഀ ਍ 㰀⼀琀愀戀氀攀㸀ഀ ਍㰀⼀栀琀洀氀㸀

Hi MarkBurrows,

Please could you let us know which version of ESM and CES you are using?

Kind regards,
Michel.

Its ESM 3.0.60516.1
and the CES is 6.1.276867.2813

Thanks

Hi MarkBurrows,

I have noticed the same issue when I read my alert messages within my Android (using the default app for mail reading). But once I download the same alert message in my Mail Software (Mac) then I dont get the Chinese characters any more.

What are you using to read your alert messages?

Dear MarkBurrows,

indeed, we see now that ESM System Alerts Report e-mails, which are actually shown properly in different browsers (IE 10, Chrome 30, Firefox 24, Dragon 29, etc), can be displayed in the way you show in some e-mail clients (e.g., Thunderbird 24). We are working on this.

Thank you for reporting the problem.

Sincerely,

Not any more, now I see the Chinese characters even in my Mac Mail, where before I could read the alerts without a problem. :o

Dear MarkBurrows,

for the next CESM 3.x releases the defect won’t take place. Stay tuned.)

Thank you once again for reporting the problem.

Sincerely,