Author Topic: CESM Extraction failed  (Read 10253 times)

Offline bliz

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  • Posts: 3
CESM Extraction failed
« on: December 16, 2011, 04:25:07 PM »
Hi all,

So today I have decided to give the CESM a test/go.
I have downloaded the full executable twice and the lite one once.
When extracting from both full and lite I get a extraction error displayed which reads;
Can not open output file

Any reasons to why?
I'm running Win7 x64


Offline bliz

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  • Posts: 3
Re: CESM Extraction failed
« Reply #1 on: December 17, 2011, 04:19:27 PM »
- System

  - Provider

   [ Name]  Windows Error Reporting
 
  - EventID 1001

   [ Qualifiers]  0
 
   Level 4
 
   Task 0
 
   Keywords 0x80000000000000
 
  - TimeCreated

   [ SystemTime]  2011-12-17T20:12:44.000000000Z
 
   EventRecordID 2235
 
   Channel Application
 
   Computer blizpc
 
   Security
 

- EventData

   
   0
   PCA2
   Not available
   0
   CESM_BE_Setup_2.0.41025.4_Full(1).exe
   2.0.41025.4
   Comodo Endpoint Security Manager SFX Installer
   Comodo Endpoint Security Manager
   COMODO
   200
   -1
   
   
   
   C:\Users\Bliz\AppData\Local\Temp\{fa354f08-7d00-4b41-9149-676ca4b52125}\appcompat.txt
   C:\Users\Bliz\AppData\Local\Microsoft\Windows\WER\ReportQueue\NonCritical_CESM_BE_Setup_2._20fda4c6ef5ded56a52b6d22d6ce1dca84d5718f_cab_0a4c801d
   
   0
   7a87bb4c-28eb-11e1-b3f1-002185911420
   4

Offline D.Kolomiyets

  • Comodo Staff
  • Newbie
  • *****
  • Posts: 7
Re: CESM Extraction failed
« Reply #2 on: December 19, 2011, 10:42:34 AM »
Hi bliz!

Thanks for your feedback.

Could you please tell us the exact size of the downloaded files? Do these file have valid Comodo digital signatures (Digital Signatures tab in File properties window)? Did you unblock these files on General tab in File properties window?

Offline bliz

  • Newbie
  • *
  • Posts: 3
[Fixed] CESM Extraction failed
« Reply #3 on: December 20, 2011, 07:38:19 AM »
Very weird.
I copied all 3 files over to my 'apps' folder and ran them again with the same error.
Now when I went to check the file size etc, I ran it again (what are the chances. . . ) and it extracted
successfully!
Don't know what happened in between.
The file size 89 398kb for the full, yes it's signed and it's unlocked as well..

Any way the installation is now complete any everything seems to be working fine.

 

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