Author Topic: Unable to register E-mail Cert on Outlook 2016  (Read 5201 times)

Offline mokito

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Unable to register E-mail Cert on Outlook 2016
« on: February 08, 2016, 10:22:57 AM »
I'm unable to register E-mail Cert on Outlook 2016....

i go to file -> options -> Trust Center -> Settings for Trust Center -> E-mail Security-> (every option there...)

i can't get my  free mail cert to apear on outlook 2016 :\

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Offline stringinator

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Re: Unable to register E-mail Cert on Outlook 2016
« Reply #1 on: May 25, 2016, 04:16:37 AM »
I had the same issue and traced the problem to the browser.

At first I applied for the free cert using Chrome and collected it (after receiving  the email from Comodo) using Chrome.  This placed a user.crt file in my Downloads folder (the default for Chrome, I presume).  All seemed fine as I've double-clicked on the user.crt file, selected "Install...", and completed with "Finish".

Checking the certificate store (using "crtmgr.msc" at the "Run..." prompt) also made it *appear* that I had done everything  correctly.  After a lot more Googling, hacking, and rebooting, I'll decided to start over.  This time using Internet Explorer 11 as the browser.  I had to revoke my previous certificate before proceeding.

After that everything went fine and Outlook 2016 recognized the cert immediately (File->Options->Trust Center->Email Security->Choose...).

Other notes: Don't waste your time with Firefox or Edge.  Go straight to IE 11.

My configuration: Windows 10 with Outlook 2016 (from Office 365).


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