A Secure Email Certificate has already been issued for this Email Address!

when i want to sign up for email certificate i face with this popup:
A Secure Email Certificate has already been issued for this Email Address!
and it is the first time i want to sign up in comodo but before i got one from thawte and now i deleted my account and certificate in thawte.
meanwhile my mail is me@nikrooz.net
can anyone help me?

pls send an email to support@comodo.com and ask them to reset the account for your email address. All this is the system thinking you have already got a cert. An email to support should fix it.

Melih

Hi,

Melih, when the Secure E-mail Certificates expire, what do you do to renew them?

Regards,

Justin

(L)

i think just apply again.

Melih

Hi,

Ya that makes sense. Well I think it is valid for 1 year after you apply so I have a while until I would need to worry about it.

Regards,

Justin

(L)

Hi,

Yes, as soon as the Email certificate expires, you can reapply for it!

Cheers :slight_smile: