Author Topic: Access Is Denied error when trying to upload file  (Read 360 times)

Offline ReeceN

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Access Is Denied error when trying to upload file
« on: September 06, 2018, 10:56:59 PM »
Hi,

I am getting an access is denied error when trying to upload a WIN10 APP file from the ?:\Program Files\WindowsApps\.

Are the encrypted files from Win10 Apps just not able to be uploaded even though I am the Admin?

Kind regards,

Reece
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Offline futuretech

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Re: Access Is Denied error when trying to upload file
« Reply #1 on: September 07, 2018, 02:27:06 PM »
What do you mean by upload? Are you trying to use the submit files task? Or use submit action from the file list?

Offline ReeceN

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Re: Access Is Denied error when trying to upload file
« Reply #2 on: September 07, 2018, 02:51:21 PM »
Hi futuretech,

I tried Submitting it via the File List.

Kind regards,

Reece
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Offline futuretech

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Re: Access Is Denied error when trying to upload file
« Reply #3 on: September 08, 2018, 10:13:21 AM »
hmm I'm not getting such error, only when I browse to the folder when running submit files task does it say I can't access the folder.

Offline ReeceN

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Re: Access Is Denied error when trying to upload file
« Reply #4 on: September 08, 2018, 11:48:56 AM »
I think the issue is because the file is encrypted via Windows EFS and/or the file is protected via security policies (although I have tried changing the ownership of the file to my admin account but am still unable to submit it).



The file belongs to a Windows 10 App called 'Asphalt 9: Legends', and it's free to download if you would like to try yourself.

The issue here is that I do not allow Metro Apps to be excluded from containment, and am unable to submit the file for analysis even though it is currently listed as Unknown.
« Last Edit: September 08, 2018, 11:51:56 AM by ReeceN »
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Offline futuretech

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Re: Access Is Denied error when trying to upload file
« Reply #5 on: September 11, 2018, 01:27:16 PM »
Yes I see this too, I also couldn't even launch the game past the splash screen, weird.

Offline ReeceN

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Re: Access Is Denied error when trying to upload file
« Reply #6 on: September 11, 2018, 08:58:32 PM »
Since RC 11.0.0.6704  if the Auto Containment 'Metro Apps' Ignore rule is turned off, it does not block the app like I would expect.

I wonder if Asphalt 9 has been added to a whitelist, or if it is a bug for not blocking?
« Last Edit: September 11, 2018, 09:01:13 PM by ReeceN »
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Offline futuretech

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Re: Access Is Denied error when trying to upload file
« Reply #7 on: September 11, 2018, 10:06:32 PM »
You can submit the SHA1 hash to verdict.valkyrie.comodo.com to check file rating.

Offline ReeceN

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Re: Access Is Denied error when trying to upload file
« Reply #8 on: September 11, 2018, 11:20:43 PM »
Thanks futuretech.

I can see it was checked on the 8th this month (https://verdict.valkyrie.comodo.com/file/result?s=ef1af83661baee6e306a10e90e281f7a15bc50ca#!).

Considering Comodo (nor a user) does not seem to be able to read the file, I wonder how Valkyrie manged to get a hold of it.

Good to know it was whitelisted though. :)
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Wonders what John McAfee will do next.

 

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