Author Topic: Manual Steps to uninstall Comodo AntiVirus  (Read 189430 times)

Offline Ruban

  • Newbie
  • *
  • Posts: 7
Manual Steps to uninstall Comodo AntiVirus
« on: July 04, 2006, 09:50:07 PM »
« Last Edit: February 06, 2007, 01:37:07 AM by kishork »

Offline panic

  • Global Moderator
  • Comodo's Hero
  • *****
  • Posts: 11824
  • Linux is free only if your time is worthless.;-)
Re: Manual Steps to uninstall Comodo AntiVirus
« Reply #1 on: July 05, 2006, 03:10:27 AM »
As your mums would say, "If you can't play nice with all the other kiddies, go home".
All users are asked to please read and abide by the  Comodo Forum Policy.
If you can't conform, don't use the forum.

Offline politicallyincorre

  • Newbie
  • *
  • Posts: 9
Re: Manual Steps to uninstall Comodo AntiVirus
« Reply #2 on: July 05, 2006, 09:02:46 AM »
Newbee, Right.....LOL... dude your too much on the money..... simplifing the uninstall, I did not realize there was a copy of registry... Thank you,

I guess I am confused, Support (Which still has not contacted me after 6 days) could have mentioned that fact a long time ago and saved every one mental CPU Time !!!

I think your support in Sheeps Clothing......................ROFLMAO


Offline Paulo

  • Comodo's Hero
  • *****
  • Posts: 391
Re: Manual Steps to uninstall Comodo AntiVirus
« Reply #3 on: July 05, 2006, 09:25:18 AM »
No, Ruban is no noob. Yes, Ruban is part of Comodo as well.

As a result of the many questions support has been getting concerning this topic, we decided to go straight to one of the sources on this one and have him post the answer directly to the gang.

Offline Melih

  • CEO - Comodo
  • Administrator
  • Comodo's Hero
  • *****
  • Posts: 14692
    • Video Blog
Re: Manual Steps to uninstall Comodo AntiVirus
« Reply #4 on: July 05, 2006, 04:00:17 PM »
Newbee, Right.....LOL... dude your too much on the money..... simplifing the uninstall, I did not realize there was a copy of registry... Thank you,

I guess I am confused, Support (Which still has not contacted me after 6 days) could have mentioned that fact a long time ago and saved every one mental CPU Time !!!

I think your support in Sheeps Clothing......................ROFLMAO



Politicallyfactuallyincorrect! :-)
You have been getting help from Comodo support and developers directly!
:-)

Melih

Offline politicallyincorre

  • Newbie
  • *
  • Posts: 9
Re: Manual Steps to uninstall Comodo AntiVirus
« Reply #5 on: July 06, 2006, 04:33:24 AM »
I stand corrected then, non of the forum folks identified themselfs as support, So I was not aware they were responding.... I appologise for my FactuallyIncorrect status. 1 million years ago, I could have placed my tail between my legs, so please accept my rose coloured glass approach...

Offline Melih

  • CEO - Comodo
  • Administrator
  • Comodo's Hero
  • *****
  • Posts: 14692
    • Video Blog
Re: Manual Steps to uninstall Comodo AntiVirus
« Reply #6 on: July 06, 2006, 08:08:45 AM »
I stand corrected then, non of the forum folks identified themselfs as support, So I was not aware they were responding.... I appologise for my FactuallyIncorrect status. 1 million years ago, I could have placed my tail between my legs, so please accept my rose coloured glass approach...

No worries:-)

we are here to help and there are quite few people from developers to support teams that are taking part and helping.
our goal is: No question will go unanswered!

Melih

Offline rick24

  • Comodo Family Member
  • ***
  • Posts: 60
Re: Manual Steps to uninstall Comodo AntiVirus
« Reply #7 on: September 19, 2006, 12:59:29 PM »
As a newbi with all these cmd promts as such. I am having problems following what to do starting with step 2. Can anyone make if more simple like exactly what to type at each screen or step?
HughesNet, HN7000S, Horizons1, Firefox

Offline Paulo

  • Comodo's Hero
  • *****
  • Posts: 391
Re: Manual Steps to uninstall Comodo AntiVirus
« Reply #8 on: September 19, 2006, 04:35:08 PM »
Rick24: Sorry to hear you're having uninstallation issues.

We've created a file (attached to this post) that should help you. Essentially, it's a batch file that will automatically do the manual steps we've outlined below. (Panic: Tx and note minor modification to the *.bat.)

Pls do the following:

1) Download the 'uninstall CAV.zip' file to your desktop
2) Double click on file to uncompress it. Pls select your desktop as a destination for the unzipped file.
3) You should now have a new file on your desktop called 'uninstall CAV.bat'. Pls double click it.
4) This will launch a new window (DOS) and uninstall CAV automatically.
5) Pls remember to reboot your PC after uninstallation is completed. The window will have a message within it stating 'Manual removal complete - please reboot your system'. 

This should resolve your issue. Pls let us know how this goes.

[attachment deleted by admin]

Offline rick24

  • Comodo Family Member
  • ***
  • Posts: 60
Re: Manual Steps to uninstall Comodo AntiVirus
« Reply #9 on: September 19, 2006, 05:30:42 PM »
I ran the file that you attached. I did get the message at the end 'Manual removal complete - please reboot your system'. After boot my system will not boot normally. I am in safe mode once again. I continue to get a small window that keeps popping up that says

Please wait while windows configures Comodo Anti-Virus 1.1

Screenshots of process attached.

[attachment deleted by admin]
HughesNet, HN7000S, Horizons1, Firefox

Offline Paulo

  • Comodo's Hero
  • *****
  • Posts: 391
Re: Manual Steps to uninstall Comodo AntiVirus
« Reply #10 on: September 19, 2006, 05:56:25 PM »
rik24: Please unzip the file first, then run the batch file, as this is the optimum way of running the batch file. Although unlikely, and I'm not sure how, it's possible that skipping steps 2 and 3 influence this uninstallation. Either way, I've notified the lead CAV developer of your predicament, and have asked him to jump into this thread to resolve this - he's out of the office right now, but you should hear from him within 24 hours at the latest.

Offline rick24

  • Comodo Family Member
  • ***
  • Posts: 60
Re: Manual Steps to uninstall Comodo AntiVirus
« Reply #11 on: September 19, 2006, 06:42:51 PM »
The file was unzipped. The first 3 screenshots are step by step. I could only upload a limited number of screenshots that is why I skipped some shots until the completion message.
HughesNet, HN7000S, Horizons1, Firefox

kishork

  • Guest
Re: Manual Steps to uninstall Comodo AntiVirus
« Reply #12 on: September 20, 2006, 03:05:17 AM »
Hi rick24,
It seems that the CAV product identifier is not removed from the registry by this automated removal tool and hence windows installer tries to reinstall CAV on your system. Shortly we give you a utility which will fix this issue.

kishor

kishork

  • Guest
Re: Manual Steps to uninstall Comodo AntiVirus
« Reply #13 on: September 20, 2006, 04:45:45 AM »
Hi rick24,
You have already run 'uninstall CAV.bat' but still you are facing the problem of interruption of windows installer to reinstall Comodo AntiVirus 1.1.  To fix this problem we have created a utility and the same is attached here.
Pl follow these steps
1) Download the 'Remove Registry entry after manual uninstall.zip file to your desktop
2) Double click on file to uncompress it. Pls select your desktop as a destination for the unzipped file.
3) You should now have a new file on your desktop called 'RemoveReg.exe'. Pls double click it.
4) You will get message "Registry entry related to CAV has been successfully removed. Reboot your machine...
5. Reboot your system.

This will resolve your issue. Pl let us know.

regards
Kishor

[attachment deleted by admin]

Offline rick24

  • Comodo Family Member
  • ***
  • Posts: 60
Re: Manual Steps to uninstall Comodo AntiVirus
« Reply #14 on: September 20, 2006, 06:59:24 PM »
Well your  utility does not work. Please help with this issue promtly.
HughesNet, HN7000S, Horizons1, Firefox

 

Free Endpoint Protection
Seo4Smf 2.0 © SmfMod.Com Smf Destek