Author Topic: Unlicensed user  (Read 455 times)

Offline Felipe Oliveira

  • Malware Research Group
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  • Brazilian / Medicine Student / Love Technology
Unlicensed user
« on: February 02, 2017, 10:13:28 AM »
Hello.
My license on Valkyrie looks like it has expired, is it "Unlicensed user", I would like to know if it can be renewed, or is it some kind of maintenance you are performing? Thank you!

Offline nihatoz

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  • Posts: 2
Re: Unlicensed user
« Reply #1 on: February 02, 2017, 10:35:50 AM »
Hi Felipe,

We have checked your account and updated your license.
Could you check it please?

Thank you.

Nihat

Offline Felipe Oliveira

  • Malware Research Group
  • Comodo's Hero
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  • Posts: 403
  • Brazilian / Medicine Student / Love Technology
Re: Unlicensed user
« Reply #2 on: February 02, 2017, 11:25:12 AM »
Hello,

I'm "Premium User" again  ;)
Thank you nihatoz, for the quick response and resolution.


Hi Felipe,

We have checked your account and updated your license.
Could you check it please?

Thank you.

Nihat

Offline windstorm

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Re: Unlicensed user
« Reply #3 on: February 04, 2017, 07:48:14 AM »
Just wondering-- why can't you just purchase a free license nowadays? It used to be possible. (see below quote)


We have organized the licensing of Valkyrie. Your current user is created formerly, so it doesn't contain manual analysis or VirusTotal buttons. To fix this: you need to login to accounts.comodo.com (with the same email address as Valkyrie login) and purchase a Valkyrie Free license, then you will be able to see VirusTotal button in Valkyrie UI. For manual analysis, it will continue to be disabled, it is disabled by mistake. This will be fixed and Web users will be able to submit manual analysis requests again, as it was before.


 

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