Author Topic: Unknown File Hunter  (Read 318 times)

Offline pula

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Unknown File Hunter
« on: February 14, 2018, 03:24:50 PM »
Hello!
 Why it doesn't work?

Offline essupport

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Re: Unknown File Hunter
« Reply #1 on: February 15, 2018, 06:11:40 AM »
Hello!
 Why it doesn't work?

Please check Help -> Agent Requirements.
if you set all required settings on your PC but UFH still unable to connect, please collect and send us in PM UFH trace log: %programdata%\Comodo\APTAT\

Offline pula

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Re: Unknown File Hunter
« Reply #2 on: February 15, 2018, 02:15:30 PM »
All checked, here is log.

Offline Volum

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Re: Unknown File Hunter
« Reply #3 on: February 16, 2018, 04:25:29 AM »
Hello!
 Why it doesn't work?
Make sure, following services are running: Server, Workstation, netbios over tcp/ip.
Please, forgive me my bad English.

Offline essupport

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Re: Unknown File Hunter
« Reply #4 on: February 16, 2018, 04:46:37 AM »
All checked, here is log.

pula,

UnknownFileHunter.exe Information: 0 : Connection to 127.0.0.1:445 failed
UnknownFileHunter.exe Information: 0 : Connection to 127.0.0.1:139 failed


please check if 135 and 445 ports are listening and by which process:
start command prompt and enter
netstat -ano
After that please check the services: Server, Workstation, NetBIOS over TCP/IP (TCP/IP NetBIOS Helper), as Volum suggested in post above.
Make sure connection is not blocked by any firewall (including Comodo Firewall).
For test purposes please try to scan PC by network address using current IP of your NIC.
« Last Edit: February 16, 2018, 04:55:14 AM by essupport »

Offline Volum

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Re: Unknown File Hunter
« Reply #5 on: February 17, 2018, 06:27:42 AM »
So, does it work now?
Please, forgive me my bad English.

Offline popdisk

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Re: Unknown File Hunter
« Reply #6 on: February 17, 2018, 08:05:21 AM »
I have a similar problem because I banned the local share ADMIN$. Then it won't work any more.

Offline pula

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Re: Unknown File Hunter
« Reply #7 on: February 17, 2018, 08:14:54 AM »
no

Offline pula

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Re: Unknown File Hunter
« Reply #8 on: February 17, 2018, 09:38:28 AM »
I have a similar problem because I banned the local share ADMIN$. Then it won't work any more.
  how to get back?

Offline Volum

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Re: Unknown File Hunter
« Reply #9 on: February 17, 2018, 02:20:43 PM »
One more try...
Pula, please clarify, whether the "filter loopback traffic" setting (in firewall settings) is enabled or disabled?
I have disabled it on my computer  to get UFH work.
« Last Edit: February 17, 2018, 02:24:50 PM by Volum »
Please, forgive me my bad English.

Offline popdisk

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Re: Unknown File Hunter
« Reply #10 on: February 19, 2018, 03:09:40 AM »
  how to get back?

According to your log file, it seems like you had blocked the ports and the connection failed to establish. Close all firewalls including windows firewall and comodo, then check all dependent services. Run "netstat -ano" in CMD to make sure 445 and 139 is listening.

 

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