Author Topic: Report Problems With Valkyrie File Verdict Service  (Read 106996 times)

Offline yigido

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Re: Report Problems With Valkyrie File Verdict Service
« Reply #210 on: May 31, 2018, 03:03:19 AM »
May you please share SHA1s of a few samples that you have seen this problem Yigido?
PM sent. Problem solved.

Will Valkyrie be able to analyze android samples (.apk & .dex) in the near future?
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Offline Volum

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Re: Report Problems With Valkyrie File Verdict Service
« Reply #211 on: June 22, 2018, 08:19:26 AM »
https://valkyrie.comodo.com/get_info?apt_scan=true&sha1=f920b2312c7179d7580e79b80d499caebc18189d

First Seen Date:  2018-06-08 09:41:53 ( 14 day(s) 5 hour(s) 27 minute(s) ago )
No human expert analysis verdict given to this sample yet. (Really?  :o)
Please, forgive me my bad English.

Offline fatih.orhan

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Re: Report Problems With Valkyrie File Verdict Service
« Reply #212 on: June 22, 2018, 08:27:18 AM »
https://valkyrie.comodo.com/get_info?apt_scan=true&sha1=f920b2312c7179d7580e79b80d499caebc18189d

First Seen Date:  2018-06-08 09:41:53 ( 14 day(s) 5 hour(s) 27 minute(s) ago )
No human expert analysis verdict given to this sample yet. (Really?  :o)

Hi Volum

the file is safe. what's the problem you're seeing?

Offline Volum

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Re: Report Problems With Valkyrie File Verdict Service
« Reply #213 on: June 22, 2018, 08:40:23 AM »
Hi Volum

the file is safe. what's the problem you're seeing?
Hi,
just wondering, is it really "no human expert vedict" as it is described?
« Last Edit: June 22, 2018, 08:44:13 AM by Volum »
Please, forgive me my bad English.

Offline fatih.orhan

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Re: Report Problems With Valkyrie File Verdict Service
« Reply #214 on: June 22, 2018, 08:45:33 AM »
Not all the files need Human Expert verdict. We’re recieving millions of samples per day, and most of them are being processed through automated systems. When we’re sure of the verdict, then human expert is not involved.

Offline Volum

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Re: Report Problems With Valkyrie File Verdict Service
« Reply #215 on: June 22, 2018, 08:53:10 AM »
Not all the files need Human Expert verdict. We’re recieving millions of samples per day, and most of them are being processed through automated systems. When we’re sure of the verdict, then human expert is not involved.
OK, thank you!
Please, forgive me my bad English.

Offline morphiusz

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Offline berkerbatur

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Re: Report Problems With Valkyrie File Verdict Service
« Reply #217 on: July 12, 2018, 11:11:20 AM »
Hello morphiusz,

It happened due to a bug and we have fixed following problem, could you please check again ?

Please note that, in normal flow, 'File not Found' is being used for files that we don't have both Verdict and file itself.

https://verdict.valkyrie.comodo.com/file/result?s=ce58e0dac471bdeab68dbc06ffe49c9586299031

"File not Found"
What does it mean?

Offline NDABBRU

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Re: Report Problems With Valkyrie File Verdict Service
« Reply #218 on: July 25, 2018, 10:19:08 AM »
Hello to all,
I use Comodo Cloud Antivirus and the times of the verdicts of the files sent to Valkyrie are very long ... It is not acceptable such a long time. Optimize the times that should be seconds or at most 1 or 2 minutes but not more ...

Thank you. ;)

Offline pio

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Re: Report Problems With Valkyrie File Verdict Service
« Reply #219 on: December 18, 2018, 04:03:16 PM »
Hey Guys,

can someone tell me what is going on with valkyrie? If I want to check a file, then the analysis doesn't start or is not completed and even after days the files are unprocessed.

See picture attached!

Thank you !!!
« Last Edit: December 18, 2018, 04:14:55 PM by pio »
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Offline EricJH

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Re: Report Problems With Valkyrie File Verdict Service
« Reply #220 on: December 31, 2018, 02:20:00 PM »
I have opned Report Problems With Valkyrie File Verdict Service - 2019.

Please start making your submissions there. This topic will stay open to handle open submissions.

 

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