Author Topic: Report Problems With Valkyrie File Verdict Service  (Read 105640 times)

Offline yigido

  • Malware Research Group
  • Comodo's Hero
  • *****
  • Posts: 5691
  • COMODO Rocks!
    • Free Comodo Products!
Re: Report Problems With Valkyrie File Verdict Service
« Reply #165 on: May 15, 2016, 02:02:48 PM »
Sample is detected by the AV engine. But "File Certificate Validation" seems trusted.
Please check.
https://valkyrie.comodo.com/get_info?sha1=8c2fed746f58c30274ef39443ce5029cb859a10b
COMODO Cloud Antivirus
Firefox Quantum
Encrypt the web! Use HTTPS Everywhere..
Block spying ads and invisible trackers! Use Privacy Badger..

Offline Hesio

  • Comodo Member
  • **
  • Posts: 42
« Last Edit: May 16, 2016, 03:47:17 PM by Hesio »

Offline fatih.orhan

  • Global Moderator
  • Comodo Loves me
  • *****
  • Posts: 192
Re: Report Problems With Valkyrie File Verdict Service
« Reply #167 on: May 16, 2016, 04:14:30 PM »
thank you for reporting, we'll check the file.

.js support is not in our short-term goals.

Offline Hesio

  • Comodo Member
  • **
  • Posts: 42
Re: Report Problems With Valkyrie File Verdict Service
« Reply #168 on: May 17, 2016, 12:07:07 PM »
Trojaner in JS Files don't can scanned by the Valkyrie and this is the result:

https://virustotal.com/de/file/b8d5d1eb04fb75afbdce73ef047d5157e4e0205bc146da50b4f69c85604758f7/analysis/1463500960/

Offline fatih.orhan

  • Global Moderator
  • Comodo Loves me
  • *****
  • Posts: 192
Re: Report Problems With Valkyrie File Verdict Service
« Reply #169 on: May 17, 2016, 12:49:09 PM »

Offline yigido

  • Malware Research Group
  • Comodo's Hero
  • *****
  • Posts: 5691
  • COMODO Rocks!
    • Free Comodo Products!
Re: Report Problems With Valkyrie File Verdict Service
« Reply #170 on: July 03, 2016, 09:31:07 AM »
Why I cannot login to my Valkyrie account?

Error message is "Invalid login or password." I am sure I entered the true ID info.
COMODO Cloud Antivirus
Firefox Quantum
Encrypt the web! Use HTTPS Everywhere..
Block spying ads and invisible trackers! Use Privacy Badger..

Offline fatih.orhan

  • Global Moderator
  • Comodo Loves me
  • *****
  • Posts: 192
Re: Report Problems With Valkyrie File Verdict Service
« Reply #171 on: July 03, 2016, 09:34:14 AM »
Valkyrie has a major problem related with infrastructure. The team is aware of the problem and working on fixing it.

Offline yigido

  • Malware Research Group
  • Comodo's Hero
  • *****
  • Posts: 5691
  • COMODO Rocks!
    • Free Comodo Products!
Re: Report Problems With Valkyrie File Verdict Service
« Reply #172 on: July 03, 2016, 11:12:14 AM »
Valkyrie has a major problem related with infrastructure. The team is aware of the problem and working on fixing it.
Sad to hear that. I hope it will be fixed soon.
and Fatih, when will you enable new Valkyrie servers for better Cloud antivirus?
COMODO Cloud Antivirus
Firefox Quantum
Encrypt the web! Use HTTPS Everywhere..
Block spying ads and invisible trackers! Use Privacy Badger..

Offline wasgij6

  • Global Moderator
  • Comodo's Hero
  • *****
  • Posts: 5708
Re: Report Problems With Valkyrie File Verdict Service
« Reply #173 on: July 04, 2016, 01:35:25 PM »
Sad to hear that. I hope it will be fixed soon.
and Fatih, when will you enable new Valkyrie servers for better Cloud antivirus?

It will be live when it is ready  8)  :D
| Win 10 Pro (x64) | UAC Disabled | CCAV | Intel i7 4770k | Asus Maximus VI Formula Mobo | Asus GeForce GTX 780 | G.Skill TridentX 32gb RAM | Samsung 850 Pro SSD |

Offline fatih.orhan

  • Global Moderator
  • Comodo Loves me
  • *****
  • Posts: 192
Re: Report Problems With Valkyrie File Verdict Service
« Reply #174 on: July 04, 2016, 02:55:08 PM »
Sad to hear that. I hope it will be fixed soon.
and Fatih, when will you enable new Valkyrie servers for better Cloud antivirus?

We're heavily working on this as well. The date is not fixed yet, but it will be no longer than a few weeks.

Offline languy99

  • Global Moderator
  • Comodo's Hero
  • *****
  • Posts: 3981
Re: Report Problems With Valkyrie File Verdict Service
« Reply #175 on: July 12, 2016, 08:31:57 PM »
looks like the service is down.
http://www.youtube.com/languy99

Software Reviews for all.

Follow me on Twitter http://twitter.com/#!/languy99

Offline fatih.orhan

  • Global Moderator
  • Comodo Loves me
  • *****
  • Posts: 192
Re: Report Problems With Valkyrie File Verdict Service
« Reply #176 on: July 13, 2016, 06:03:25 AM »
It was a temporary issue with too much load. It should be fine for the last couple of hours

Offline languy99

  • Global Moderator
  • Comodo's Hero
  • *****
  • Posts: 3981
Re: Report Problems With Valkyrie File Verdict Service
« Reply #177 on: July 13, 2016, 10:42:35 AM »
Another issue I have found and I am not sure what is the real problem is that files that have been analysed by Valkyrie and even have a verdict, the information of that verdict is not being passed onto CCAV, this leads to lots of files being marked as unknown in CCAV even though the files already have verdicts in Valkyrie.
http://www.youtube.com/languy99

Software Reviews for all.

Follow me on Twitter http://twitter.com/#!/languy99

Offline fatih.orhan

  • Global Moderator
  • Comodo Loves me
  • *****
  • Posts: 192
Re: Report Problems With Valkyrie File Verdict Service
« Reply #178 on: July 13, 2016, 11:56:16 AM »
Can you provide sample hash or link? I'll check.

Offline languy99

  • Global Moderator
  • Comodo's Hero
  • *****
  • Posts: 3981
Re: Report Problems With Valkyrie File Verdict Service
« Reply #179 on: July 13, 2016, 12:57:22 PM »
Can you provide sample hash or link? I'll check.

I know of two that are an issue on my computer, I'm sure there are more but I have not checked them against the valkyrie website yet

4c74790868a1f047b7d46be395d7201ab8e4ec13

ab6dbac6542ec6fc86762d81dbe29bcd7aa1ae66
http://www.youtube.com/languy99

Software Reviews for all.

Follow me on Twitter http://twitter.com/#!/languy99

 

Free Endpoint Protection
Seo4Smf 2.0 © SmfMod.Com Smf Destek