Author Topic: Report Problems With Valkyrie File Verdict Service  (Read 94937 times)

Offline goodjohnjr

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Re: Report Problems With Valkyrie File Verdict Service
« Reply #15 on: February 07, 2013, 05:02:31 PM »
Hello,

For the past few days or so, Comodo Valkyrie: http://valkyrie.comodo.com/ , has not been able to finish scanning files; I get this error message after waiting a long time for the scan to finish:

Static Detection: "The FileVS system is too busy to query the result for you! Please try it later!"

Advanced Heuristics: "The Advanced Heuristics system is too busy to query the result for you! Please try it later!"



Here is an example of one of the files that I tried having scanned:

http://valkyrie.comodo.com/Result.html?sha1=1b1432f64cc51f6728c02ef1bfae9dfe14332377&&query=0&&filename=foster%20the%20people%20%20houdini%20%20mp3juices

Thank you,
-John Jr

[attachment deleted by admin]
« Last Edit: February 07, 2013, 05:05:27 PM by goodjohnjr »

Offline spywar

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Re: Report Problems With Valkyrie File Verdict Service
« Reply #16 on: February 08, 2013, 01:27:05 AM »
StaticDetectors are currently being tested to see wether they are suitable to be included to work for generating signs like CAMAS.

Offline goodjohnjr

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Re: Report Problems With Valkyrie File Verdict Service
« Reply #17 on: February 08, 2013, 01:32:54 AM »
StaticDetectors are currently being tested to see wether they are suitable to be included to work for generating signs like CAMAS.

I guess that includes the Advanced Heuristics as well?

Thank you for responding.

Offline wasgij6

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Re: Report Problems With Valkyrie File Verdict Service
« Reply #18 on: February 08, 2013, 02:42:30 AM »
StaticDetectors are currently being tested to see wether they are suitable to be included to work for generating signs like CAMAS.

is that why they are down? or r u just guessing?
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Offline spywar

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Re: Report Problems With Valkyrie File Verdict Service
« Reply #19 on: February 08, 2013, 08:17:08 AM »
I guess that includes the Advanced Heuristics as well?

Thank you for responding.
In fact, Advanced Heuristics detectors are already being used to make signs (even before Valkyrie has been released).

is that why they are down? or r u just guessing?
Don't know sorry.

Offline goodjohnjr

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Re: Report Problems With Valkyrie File Verdict Service
« Reply #20 on: February 08, 2013, 11:30:14 AM »
In fact, Advanced Heuristics detectors are already being used to make signs (even before Valkyrie has been released).
Don't know sorry.

Currently the Advanced Heuristics on Comodo Valkyrie do not appear to be working either according to this error I get:

Advanced Heuristics: "The Advanced Heuristics system is too busy to query the result for you! Please try it later!"

Offline goodjohnjr

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Re: Report Problems With Valkyrie File Verdict Service
« Reply #21 on: February 08, 2013, 11:45:28 AM »
After reporting this problem yesterday and testing it again, someone seems to have fixed this problem which as been happening for the last few days or so. :)

Thank you,
-John Jr

Offline wasgij6

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Re: Report Problems With Valkyrie File Verdict Service
« Reply #22 on: March 24, 2013, 11:57:58 PM »
Under the "Dynamic Detection" tab, if the verdict for CAMAS is "Undetected" if I select the option for the "Report URL" it just links me back to the main page. Why doesn't it link me to the CAMAS results?

This bug is now fixed. iv been in contact with hongzl about a couple bugs. This was one of them, he said that valkyrie wont show a report url unless it has a report now. The other bug that has been fixed was with the new VDD engine, if the user selectes to reanalyze a file VDD wouldnt reanalyze, it would show the last analysis. its now fixed. im going to ask if they could change the upload procedure to make it like VT where it checks the hash first then uploads if needed.
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Offline goodjohnjr

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Re: Report Problems With Valkyrie File Verdict Service
« Reply #23 on: March 25, 2013, 12:14:37 AM »
This bug is now fixed. iv been in contact with hongzl about a couple bugs. This was one of them, he said that valkyrie wont show a report url unless it has a report now. The other bug that has been fixed was with the new VDD engine, if the user selectes to reanalyze a file VDD wouldnt reanalyze, it would show the last analysis. its now fixed. im going to ask if they could change the upload procedure to make it like VT where it checks the hash first then uploads if needed.

Thank you for the update Wasgij6.

-John Jr

Offline wasgij6

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Re: Report Problems With Valkyrie File Verdict Service
« Reply #24 on: March 25, 2013, 12:17:54 AM »
No problem
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Offline Siketa

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Re: Report Problems With Valkyrie File Verdict Service
« Reply #25 on: March 25, 2013, 01:40:41 AM »
Can you ask them how far are we from implementing Valkyrie into CAV?

Offline wasgij6

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Re: Report Problems With Valkyrie File Verdict Service
« Reply #26 on: March 25, 2013, 01:52:06 AM »
Thats more of a question for egemen or idem but last i heard Melih said that idem was working out some problems with valkyrie marking files as safe and testing the whole infrastructure. There were a few other problems they were working out. It sounds like valkyrie might in the future mark files as good, this is just a speculation idk for sure.
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Offline Siketa

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Re: Report Problems With Valkyrie File Verdict Service
« Reply #27 on: April 04, 2013, 04:27:53 AM »
Advanced Heuristics analysis takes long time to finish.
And sometimes it doesn't finish at all.
This should be addressed ASAP.

Offline Seany007

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Re: Report Problems With Valkyrie File Verdict Service
« Reply #28 on: April 04, 2013, 07:15:12 AM »
Advanced Heuristics analysis takes long time to finish.
And sometimes it doesn't finish at all.
This should be addressed ASAP.

I noticed that as well... +1
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Offline Ya5h Kh4n

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« Reply #29 on: April 04, 2013, 09:24:51 AM »
Is Advanced Heuristics working today?

And why sometimes CAV Verdict Tab under Dynamic Detection is missing i.e its not there?

 

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